The prison phone industry, which provides telecom services for prisons, jails and other detention facilities, has a long and sordid history of exploiting prisoners and their families by charging exorbitant phone rates and fees. [See: PLN, Dec. 2013, p.1; April 2011, p.1]. Over the past decade the industry ...
Mason County, WA 2011Swanson phone contract
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No, 9833 p, 3/158,\#" •.1 Swanson Services Corporation® , New SetvIiles CUENT CONTACT INFORMATION FORM Fun Facility Name: MASON COUNTY JAIL , Physical Address; 411 NORTH 4th STREET SHELtON WA 98584 Contact: CHIEF TOM HAUGEN ContaCt E-Mail: firstname.lastname@example.org,wa.us Phone: Fax: (360) 427-9670 ext369 !j (3!i0) 427-9197 ! ! Secondary Contact DONNA ISAACSON 1 Contact E-Mail: email@example.com,wa,.us PhQl1f\: Fax: (360) 427-9670 ext 389 (360) 427-9197 TotalNumberofB~ Average Dally Population: 105 Resldent Number ldenlifier (Cobra Banker):; 109, " SmartCard: Number of Release Checks Per Year. Current Release Policy: Cobra AutoCash: New Release Policy with Smarlcard: Check Check , Number of Poster l..oclIIions - HoUlli!!ll Uni1s: 11 Number of Poster LOl:ations - Visitation Lobby ( Intakl! Area: Otlantily Cobra Autocash: Sizes: (GPS only) a.5x 11214x20 \ , SwanSOl'l Use Only: Cobra Banker Databa.... Numbw: Facility 3l&t1er 10; Cr>bra Ben~er System Checkbook It. (NSF15) Revised 05.11.2011 No, 9833 f!f1!m SWANSON SERVlCES ffIIIt/J, COR~OllATION' Swanson Services Corporation· Cobra TeleLINKTM Service Agreement The (Client) at desires Swanson Servioes Corporation® to provide our Cobra TeleLiNK service. This "ervlce is ,in conjunction wilil lila existing commissary contract: aod $ervlce$ outlined Ih the original contract and proPQsalfiom Swarrson. This service will run eoncurrent with lile curren! contract with automatio renewals for like terms. All other conditions of the original contract will remain In place. ' A, Swanson will provide to the client our Cobra TeleLlNK"" service. B Client shall provide ,internet Qc:ceS,$ as deslgl1sted by Swanson to be used exclusively for these functions and in order for Swanson to provlde 24fT support. Ownership and all rights to the Cobra Bankefl' Software shall remain at all times with Swanson and the Client shall protect suoh rights against any attempm to copy or tamper with suoh software without the express written consent of Swanson. ' , ' it' C. Swanson is o.nlyrespo/lsible for th~ eJqlDJt and import'otresident phone transfer information from our Cobra Banke~ ijoftware to the client designated phone vendor whioh will be responsible for all resident phone related activities.. D. All communication regarding phone charges, rates, billings, etc should take plaoe between client and their deSignated 'Inmate phone vendor. The inmate phone vendor is responsible for the payment of any sales, fees, or other taxes levied against the sales or performance under this .agreement. 'E. Client requires an interactive "real time' transfer of informalion between Cobra Software Group and the Inmate Phone provider via XMUSoap. F. Upon Inmate release and query by dobra Banker, unused phone dollars will be . transferred back to Cobra Banker to allow for autqmated relUnds of unused phone dollars to be applied to receivables owed 10 facility and to em/ure the inmate received alilUnds atthe time of release. . . Transfer of Client Information is done via II .net application and requires an Elrternal static IP address. Please provide thi! External Static IP Address: Minimum Requirements a. Internet Service Provider (ISP) b. T1 or higher, Cable or DSL , c. Static IP Address with access granted on firewall d. Internet Aocess on Banker database server machine ~a~ili~_Aut;~~~~;iati::_~~:.ceS:I:~ -.---11eJeJ-2Q!t ....__________.__'_. ~;;iN.~-l'ri~;-~:rP-~ 13~rr__.____~/._.__c_.,__ JJ~d~Lff_._..__.."_._. _ Eugene Shleyzer, Internal Auditor-Swanson Services COllloration Date ,I I j ~!~Sep, 14PM~!l,:;MASON 4, 20131:; 2: !l!fJ COUNTY SHERIFF~1:e.:::;;:!.';;;,\!:-':"';'!\!,:}"~' U'l'~~'~"m No, 9833"""""P, SWANSON SE,RVICES COl\?(")MTlON' Swanson Services CorporationCobra Phone~lt·ln TM Service Agreement The (Client) at desires Swans!>n Services Corporation® to provide our Cobra Phone-it-in service. This service is in conjunction WiII1 the existing commissary contract and services outiined in the original cqntract ami proposal from Swanson. This service will run concurrent with the current contraot with automatic renewals for like terms. All other conditions of the original contract will remain in place. ' A. Swanson will provide to the client our Cobra Phone·it",n'" service module at no charge to the clientlfaclllly. Clientlfacility's phone provider may charge an access fee to cllentffacility's resident population to access this Cobra Phone-It-in service module. Any acoess fee is the direct responsibility of the client/facility in conjunction with their selected phone provider. ' B Client shall provide internet access as designated by SWanson to be used exclusively for tjlese funCtions and in 'order for Swaneon to provide 24fT support. Ownership and all rights to , the Cobra Banker'" Software shall remain at all times with Swanson 'lind the Client shall protect such rights against any attempts to copy or tamper with such software without the express written consent of 'Swanson. C .. Swanson is only responsible fur any information input to Cobra Banker after the inmate phone provider hands off the phoneoall , , to Swani;on. D. Client will allow Swanson to connect to port 1521 fur Oracle data connection. Minimum Requiremehls: Internet Service Provider (ISP) b. T1 or higher, Cable or DSL . c. Static IP Address with acoess granted on firewall. The Static IP Address will be:. d. ' Client will provide Intamet Access on the Cobra Banker selVer machine' and allow fur a connection to the Cobra ~8nker Database which can be restricted 10 IP address: 126.96.36.199. B. ~"'""'"411k!---'-_.- ._-"- - V\.~'2 ,.lo l \ ~fint'Nam-Afr~~S.-.-.J:.'::!-,-.-._J'll"E.:e.t[__ ~M~fi,a2r~§g,1.££..-.-.-----,,--- . .t_.__ Date Eugene Shley;zer. Internal AUditor-SWanson Revised (NSF07) " , . " . " " " " ..,.'J,. '" "'"","'''''',,. '" .. ,' _ 5/158~