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Swanson Services Corporation®
CUENT CONTACT INFORMATION FORM
Fun Facility Name:
MASON COUNTY JAIL
411 NORTH 4th STREET SHELtON WA 98584
CHIEF TOM HAUGEN
(360) 427-9670 ext369
(360) 427-9670 ext 389
Average Dally Population:
Resldent Number ldenlifier (Cobra Banker):;
SmartCard: Number of Release Checks Per Year.
Current Release Policy:
New Release Policy with Smarlcard: Check
, Number of Poster l..oclIIions - HoUlli!!ll Uni1s:
Number of Poster LOl:ations - Visitation Lobby ( Intakl! Area:
Sizes: (GPS only)
a.5x 11214x20 \
SwanSOl'l Use Only:
Cobra Banker Databa.... Numbw: Facility 3l&t1er 10;
Cr>bra Ben~er System Checkbook It.
f!f1!m SWANSON SERVlCES
Swanson Services Corporation·
Cobra TeleLINKTM Service Agreement
The (Client) at desires Swanson Servioes Corporation® to provide our Cobra TeleLiNK
service. This "ervlce is ,in conjunction wilil lila existing commissary contract: aod $ervlce$
outlined Ih the original contract and proPQsalfiom Swarrson. This service will run eoncurrent
with lile curren! contract with automatio renewals for like terms. All other conditions of the
original contract will remain In place.
A, Swanson will provide to the client our Cobra TeleLlNK"" service.
B Client shall provide ,internet Qc:ceS,$ as deslgl1sted by Swanson to be used exclusively for these
functions and in order for Swanson to provlde 24fT support.
Ownership and all rights to
the Cobra Bankefl' Software shall remain at all times with Swanson and the Client shall protect
suoh rights against any attempm to copy or tamper with suoh software without the express
written consent of Swanson.
C. Swanson is o.nlyrespo/lsible for th~ eJqlDJt and import'otresident phone transfer
information from our Cobra Banke~ ijoftware to the client designated phone vendor
whioh will be responsible for all resident phone related activities..
D. All communication regarding phone charges, rates, billings, etc should take plaoe
between client and their deSignated 'Inmate phone vendor. The inmate phone vendor is
responsible for the payment of any sales, fees, or other taxes levied against the sales
or performance under this .agreement.
'E. Client requires an interactive "real time' transfer of informalion between Cobra Software
Group and the Inmate Phone provider via XMUSoap.
F. Upon Inmate release and query by dobra Banker, unused phone dollars will be .
transferred back to Cobra Banker to allow for autqmated relUnds of unused phone
dollars to be applied to receivables owed 10 facility and to em/ure the inmate received
alilUnds atthe time of release.
Transfer of Client Information is done via II .net application and requires an Elrternal static
IP address. Please provide thi! External Static IP Address:
a. Internet Service Provider (ISP)
b. T1 or higher, Cable or DSL ,
c. Static IP Address with access granted on firewall
d. Internet Aocess on Banker database server machine
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Eugene Shleyzer, Internal Auditor-Swanson Services COllloration
4, 20131:; 2:
Swanson Services CorporationCobra Phone~lt·ln TM Service Agreement
The (Client) at desires Swans!>n Services Corporation® to provide our Cobra Phone-it-in
service. This service is in conjunction WiII1 the existing commissary contract and services
outiined in the original cqntract ami proposal from Swanson. This service will run concurrent
with the current contraot with automatic renewals for like terms. All other conditions of the
original contract will remain in place.
A. Swanson will provide to the client our Cobra Phone·it",n'" service module at no charge to
Clientlfacility's phone provider may charge an access fee to
cllentffacility's resident population to access this Cobra Phone-It-in service module. Any
acoess fee is the direct responsibility of the client/facility in conjunction with their selected
phone provider. '
B Client shall provide internet access as designated by SWanson to be used exclusively for tjlese
funCtions and in 'order for Swaneon to provide 24fT support.
Ownership and all rights to
, the Cobra Banker'" Software shall remain at all times with Swanson 'lind the Client shall protect
such rights against any attempts to copy or tamper with such software without the express
written consent of 'Swanson.
C .. Swanson is only responsible fur any information input to Cobra Banker after the inmate
phone provider hands
off the phoneoall
, to Swani;on.
D. Client will allow Swanson to connect to port 1521 fur Oracle data connection.
Internet Service Provider (ISP)
b. T1 or higher, Cable or DSL
c. Static IP Address with acoess granted on firewall. The Static IP Address will be:.
d. ' Client will provide Intamet Access on the Cobra Banker selVer machine' and
allow fur a connection to the Cobra ~8nker Database which can be restricted 10
IP address: 18.104.22.168.
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Eugene Shley;zer. Internal AUditor-SWanson
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