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5/15/2017
Information for Inmate Families and Friends — Department of Corrections
Blank Deposit Coupon
Blank coupon and instructions for depositing funds into an inmate account.
Inmate Phones
New Call Rates see table below
Debit Phone accounts visit www.vermontpackage.com to deposit money.
Prepaid Phone accounts visit https://www.offenderconnect.com/portal or call 18004838314 to set up an
account, check your balance, and make a payment.
If that link is not working try http://www.accesscorrections.com/
For online help visit https://www.offenderconnect.com/help/help.jsp
New Phone Rates effective 03/17/2016
Per
Cost (5
Cost (10
Cost (15
Cost (20
Inmate phone rates Minute
minute call) minute call) minute call) minute call)
local flat rate ($0.01
commission)
$0.059 $0.30
$0.59
$0.89
$1.18
interstate/intrastate flat rate
($0.01 commission)
$0.1175 $0.59
$1.18
$1.76
$2.35
Inmate Commissary Services
Notice: As of July 7th commissary orders for all Vermont facilities have to be placed by 11 p.m. Thursday to
be packed and delivered the following Wednesday.
Visit http://www.accesscorrections.com/ to place:
Use the chat now feature at the bottom of the webpage to go to LiveChat help.
If you are unable to process an order at http://www.accesscorrections.com/ please call 18005466283 or 1
8663451884 to place your order or to ask a question.
Web Ordering Help Desk
Email: customersevice@securepak.net or call 18005466283 or 18663451884.
Inmate Phone Service Help Desk
http://www.doc.state.vt.us/informationforinmatefamiliesandfriends
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