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5/15/2017
CenturyLink | Corrections | Utah Department of Corrections
Home
Friends and Family
Correctional Facilities
Utah Department of
Corrections
Rates and Fees
Available Services
FAQ
This site provides information on how to receive calls from inmates at the Utah Department of
Corrections (UDC).
UDC has contracted with CenturyLink to provide calling and account billing services to inmates.
Recipients of these calls may include friends, family members, and attorneys.
Friends, family members, or attorneys can establish and fund prepaid calling accounts by phone or
internet. Called parties can make payments directly to an inmate's calling account, or take advantage
of a Prepaid Collect calling plan to accommodate calls to cell phones or accounts with credit issues.
Please see Available Services for more information.
Restrictions
The following restrictions may also be applied by the UDC to inmate calling:
Limits on length of calls or calling availability hours
Limits on number of inmate calls or total monthly call minutes based on inmate classification
Call monitoring, recording, and inmates' use of a PIN (in order to place calls)
Blocks on types of phone numbers (such as 800 numbers) or selected phone numbers
Temporary or permanent denial of phone usage rights for such reasons as disciplinary problems
or requests by a called party
Rate Tables
Rates for Utah Department of Corrections
Payment Type
Call Type
Surcharge
Per Minute
Prepaid Collect
Local
$0.00
$0.10
IntraLATA
$0.00
$0.19
InterLATA
$0.00
$0.19
Interstate
$0.00
$0.19
N/A
N/A
Local
$0.00
$0.10
IntraLATA
$0.00
$0.19
InterLATA
$0.00
$0.19
Interstate
$0.00
$0.19
Mexico
$0.00
$0.85
International
Debit (InmatePrepaid)
http://centurylinkcorrections.com/facilities/ut_doc.html
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5/15/2017
CenturyLink | Corrections | Utah Department of Corrections
Direct Bill
All Other Countries
$0.00
$0.95
Local
$0.00
$0.12
IntraLATA
$0.00
$0.23
InterLATA
$0.00
$0.23
Interstate
$0.00
$0.23
N/A
N/A
International
Excludes taxes and governmentmandated surcharges
Fees
Transaction Fees
Prepaid Services* Account Setup
$0.00
Prepaid Services* Purchase by automated phone system
$3.00
Prepaid Services* Purchase by live agent
$5.95
Prepaid Services* Purchase by internet
$3.00
Prepaid Services* Purchase by mail**
$0.00
Prepaid Services Purchase using Western Union*** Swift Pay
$5.50
*Includes Prepaid Collect and Debit
**Certified check or money order only for purchase by mail; we are sorry but personal checks are not accepted
*** Fees are charged by Western Union; no additional fees are imposed by CenturyLink on top of these negotiated
charges. .
Available Services
Prepaid Services
Debit (InmatePrepaid)
Provided through CenturyLink's billing agent ICSolutions,
Prepaid Services allows you to receive inmate calls to your
specific phone number. No monthly spending limits.
Provided through CenturyLink's billing agent ICSolutions, Debit
enables you to directly fund a calling account for an inmate.
Calls can be completed to cell phones, internet phone
services, or other services which do not provide Traditional
Collect billing.
MANAGE OR SETUP PREPAID SERVICE
Debit calling can be used by the inmate to call any number
approved by their facility.
MANAGE OR SETUP DEBIT SERVICE
Or Call 8885068407
Or Call 8885068407
Payments accepted
Payments accepted
Money Orders and Cashier's Checks also accepted by mail
Money Orders and Cashier's Checks also accepted by mail
Note: If you accept a call from an UDC inmate and have
not already established a Prepaid Services Service, you
will receive one complimentary 60second call and then
be given the opportunity to set up an account with a live
customer service agent.
Note: Debit services can be purchased directly by the
inmate using funds from his/her trust or commissary
account. For more information on how to fund a trust
account for an UDC inmate, click here
Direct Billed
http://centurylinkcorrections.com/facilities/ut_doc.html
Inmate Voicemail
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