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Minnesota Amended 2013-2014 GTL Inmate Phone Contract

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Admin Minnesota

Materials Management Division

Room 112 Administration Bldg., 50 Sherburne Ave., St. Paul, MN 55155; Phone: 651.296.2600, Fax: 651.297.3996
Persons with a hearing or speech disability can contact us through the Minnesota Relay Service by dialing 711 or 1.800.627.3529.

DATE: MARCH 19, 2013





PHONE: 651.201.2445






2609 Cameron Street
Mobile, AL 36607

442859 (MAPS)
NET 30
0000000000000000000013445 (SWIFT)

VENDOR NO.: 20021887701 (MAPS)
0000228094 (SWIFT)

CONTACT: Bob Parnell


PHONE: 319.360.3999
MOBILE: 336.337.1693

CONTRACT USERS. This Contract is available to the Department of Corrections Correctional Facilities and the
Department of Human Service locations at Moose Lake and St. Peter, MN.
STATE AGENCY CONTRACT USE. This Contract must be used by State agencies unless a specific exception is
granted by the Acquisition Management Specialist listed above. We solicit your comments and suggestions to improve all
of our contracts so that they may better serve your business needs. If you have a need for which no contract currently
exists, or you would like to be able to use an existing state contract that is not available to your agency, please contact us.
If you have specific comments or suggestions about an individual contract you can submit those via the Contract
Feedback Form.
AGENCY ORDERING INSTRUCTIONS. Orders are to be placed directly with the Contract Vendor. State agencies
should use a Contract release order (CRO) or a blanket purchase order (BPC). The person ordering should include his or
her name and phone number. Orders may be submitted via fax.

Contract Release 12 (10/10)

Page 1 of 4

Contract Release T-512

SCOPE. To provide for an Offender/ Client Telephone Calling System for the Department of Corrections (DOC) and
Department of Human Services (DHS) facilities located at: Oak Park Heights, Stillwater, Rush City, St. Cloud, Faribault,
Lino Lakes, Moose Lake, Red Wing, Shakopee, St. Paul, St. Peter, Togo and Willow River. This Contract shall provide
the best combination of security, reliability, service and calling commissions using a combined debit/collect call system.
Long distance calls shall be at the predominant carrier debit/collect rates. International calling access shall be provided in
the form of debit only.
The State will not need to invest capital expenditures to procure equipment that provides the required service. Installation
fees, including the other common carriers’ charges required for installation of special circuits or local lines that might be
required to operate the service, are the responsibility of the Contract Vendor. The Contract Vendor will also pay all
monthly charges and maintenance costs for the term of the Contract including all extensions.
The Contract Vendor will be responsible for all collections from collect calls, local and long distance, and will pay each
facility its share of the revenue within 45 days from the end of the month covered. The Contract Vendor will also provide
an electronic statement for all debit calls, and the amount due, within 45 days from the end of the month covered. The
Contract Vendor will identify the percentage of commission paid each month to each facility.
The State reserves the right to renegotiate the resulting contract if additional Department of Corrections’ and Department
of Human Services’ facilities are added. Also, the State, with the consent of the Contract Vendor, reserves the right to
extend the Contract to other State agencies or political subdivisions who are members of the State’s Cooperative
Purchasing Venture (CPV) program.
IT ACCESSIBILITY. When agencies are making purchasing decisions, the purchasing entities are responsible for
evaluating the accessibility of IT products in accordance with the State of MN IT Accessibility standards that incorporate
both Section 508 standards and Web Content Accessibility Guidelines 2.0 level ‘AA’ standards. This contract requires
vendors to provide accessibility information, known as VPATs, for the products available through this contract. It is the
purchasing agency’s responsibility to request, collect, evaluate, and make a purchasing decision in compliance with these
state laws.
PRICES. This is a commission only Contract, at no cost to the State.
The Contract Vendor shall provide offender/client B calling service/systems at the locations listed below:
DOC Central Office, 1450 Energy Park Drive, Suite 200, St. Paul, MN 55104
DOC Correctional Facilities
Faribault, 1101 Linden Lane, Faribault, MN 55021
Lino Lakes, 7525 4 Ave., Lino Lakes, MN 55014
Moose Lake, 1000 Lakeshore Drive, Moose Lake, MN 55767
Oak Park Heights, 5329 Osgood Ave., Oak Park Heights, MN 55082
Rush City, 7600 525 St., Rush City, MN 55069
Red Wing, 1079 Hwy. 292, Red Wing, MN 55066
St. Cloud, 2305 Minnesota Blvd, St. Cloud, MN 56304
Shakopee, 1010 W. 6 Ave., Shakopee, MN 55379
Stillwater, 970 Pickett St. North, Bayport, MN 55003
Togo, 62741 County Road 55, Togo, MN 55723
Willow River, 86032 County Highway 61, Willow River, MN
DHS Facilities
St. Peter Regional Treatment Center, 100 Freeman Dr., St. Peter, MN
MSOP, 1111 Highway 73, Moose Lake, MN 55767

Contract Release 12 (10/10)

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Contract Release T-512
General Requirements:
Call charges, including per call surcharges and per minute charges, shall not exceed standard industry rates for intra-inter
LATA services, nor local exchange carrier rates for local calling services for comparable services charged to the person
called. This includes all rate categories. The call charges of this Contract are set forth in the Rate Schedule below,
except for International call rates which may be accessed through the following link:
Tim add link to Exhibit A which is found at T-512/2010-2012/Contract Release/T512ReleaseExhibitA
The Contract Vendor shall provide 30 days’ prior written notice of any rate changes to the Acquisition Management
Specialist and the DOC and DHS Financial Services Operations Director.
The Contract Vendor is to be responsible for fraudulent calls, uncollectibles or disputed charges. The State will assume
no liability.
Such matters will be between the Contract Vendor and the called/billed party (for collect calls) or the offender/client (for
debit calls) and will be governed by Contract Vendor’s applicable Federal or State tariff(s) and their successor(s) in effect
during the Contract term. Fraudulent calls, uncollectibles or disputed charges will not reduce the “Commissionable
Revenue” on which Contract Vendor will pay the State commissions.
The Contract Vendor shall be solely responsible for the integration and compatibility of offered services or system
equipment with the existing Mercom and MacTek telephone monitoring system, including all circuits and facilities provided
by the local telephone company or other carriers.
The Contract Vendor shall be responsible for all coordination with the current Mercom and MacTek Contract Vendors and
both the local and inter-exchange carriers. The Contract Vendor is not to order or place in service any type of equipment
or facilities that would result in charges to the State without a written purchase order from the State.
The telephone-to-offender/client ratio will be determined by each correctional facility/hospital.
The Contract Vendor shall provide detailed flow charts depicting the call-processing sequence including all associated
Permits, Licenses and Fees: The Contract Vendor must obtain and pay for all permits, inspection fees, licenses,
insurance, etc., necessary for the performance of the work included herein.
Support/Maintenance. The Contract Vendor must supply support and maintenance for the system and for leased TTY
and telephone equipment at no cost to the State.
The Contract Vendor shall have a certified and/or fully trained technician to do all installation, maintenance and repair. A
maintenance facility or certified and/or fully trained technician shall be located within 100 miles of each State correctional
All Contract Vendor employees and subcontractor’s employees must have security clearance to perform work on
correctional facilities/hospitals premises. Security clearance requirements to be determined by DOC/DHS personnel.
The Contract Vendor shall provide one technical contact person available 24 hours a day, 365 days a year and one
business contact available during normal business hours.
The Contract Vendor will offer continuing software updates as technology allows and maintain the current version at each
site at no additional cost to the State. The Contract Vendor must provide a schedule of planned upgrades to each site.
Service response will include any necessary replacement of failed parts to make the equipment fully operational. This
work will be coordinated with the customer. On-site support and replacement of parts and leased equipment will be at no
cost to the State.
Repair and maintenance is to be provided, solely at the expense of the Contract Vendor.

Contract Release 12 (10/10)

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Contract Release: T-512
Repair must be available 24 hours a day, seven days a week including holidays.

Type of Call

No Surcharge


Rate - 1 Minute

Rate - each Add=l Min.

IntraLATA Intrastate
InterLATA Intrastate

See Attached Exhibit A


See Attached Exhibit A



Added link to international call rates.


Contract extended at same terms, conditions and pricing.


Updated vendor contact information.


AMS reassignment to Mike Brick.

Contract Release 12 (10/10)

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