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ID 2006 Contract with PCS 2010 Amendments

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CP001936 AMENDMENT NUMBER TWO (2)
THIS AMENDMENT (the "Amendment") to Contract CP001936 for Inmate
Phone Service dated January 19, 2006 by and. between the undersigned parties and as
amended and renewed thereafter (the "Contract"), is made by and between PUBLIC
COMMUNICATIONS SERVICES, INC, the "Contractor", and the STATE OF IDAHO,
DEPARTMENT OF ADMINISTRATION, DIVISION OF PURCHASING, as the statutory
agent for the DEPARTMENT OF CORRECTION and its BOARD OF CORRECTION,
collectively, the "State".
WHEREAS, pursuant to the authority provided in Section 67-5717 of the Idaho
Code, the State entered into the Contract for an initial term of three (3) years.
NOW, THEREFORE, for valuable consideration, the State and Contractor mutually
agree to amend the Contract as follows:
1. Contractor's Response Executive Summary
The first paragraph in the Executive Summary under the heading "THE BEST
SYSTEM FOR IDAHO DOC", is changed to read as follows: "As a systems
integrator, PCS is able to offer a wide variety of call processing solutions. We have
worked with the Radical CATS, Securus CAM, VAC Focus 100, and other call
processing platforms. For the State of Idaho, we are proposing the Inmate Calling
Manager (ICM) system."
2. Contract subsection 01.02 Purpose
Contract subsection. 01.02 remains as written with the exception of the following.
changes.
The first and second paragraphs of this subsection are amended to read' as follows:
"The purpose of this Request for Proposal (RFP)is to acquire inmate telephone
service for prison facilities operated by the Idaho Department of Correction or
contracted by the Idaho Department of Correction for private operation. The current
privately operated facilities are the Idaho Correctional Center (ICC) and the
Correctional Alternative Placement Program (CAPP) facility. The Contractor will
provide collect, pre-paid collect, and debit calling telephone service for offenders
housed in facilities operated by the Idaho Department of Correction or contracted by
the Idaho Department of Correction for private operation.
This service is to include nine (9) existing prison facilities, one (1) CAPP facility
(scheduled to open in May of 2010), and five (5) Community Work Centers (CWCs),
that are covered under the present contract. All of these locations, plus, any new
sites constructed, acquired, or contracted for services during the term of this
Contract will be equipped .for service and hardware and included in the Contract."

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3. Contract subsection 01.03.01 Background
Contract subsection 01.03.01 remains as written with the exception of the following
changes.
The first paragraph is amended to read as follows: "The Idaho Department of
. Correction is a state government agency controlled by a three-member board,
whose members are appointed by the governor. The Department operates eight (8)
institutions and contracts for the private operation of two (2) other institutions. The
institutions are: Idaho Correctional Institution - Orofino (ICI-O); North Idaho
Correctional Institution (NICI), Cottonwood; Idaho Maximum Security Institution
(lMSI), Boise; Idaho State Correctional Institution (ISCI), Boise; So.uth. Idaho
Correctional Institution (SICI), Boise; South Boise Women's Correctional Center
(SBWCC), Boise, the state~owned, privately-operated Idaho Correctional Center
(ICC), Boise; the privately owned and operated Correctional Alternative Placement
Program (CAPP) facility, scheduled to open in May of 2010, Boise; Pocatello
Women's Correctional Center (PWCC), Pocatello; and Saint Anthony Work Camp
(SAWC), St. Anthony."

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4 .. Contract Section 02 Functional and Technical Requirements
Throughout section 02, in Public Communications Services, Inc.'s (PCS's) proposal,
there are many references to "the PCS System". These references, and other
specifications concerning the PCS system, generally imply a reference to the
capabilities and functions of the currently operating Value Added Communications
(VAC) phone monitoring and system control system. This system shall be replaced
by PCS with the PCS Inmate Calling Manager (lCM) system or operated in tandem
therewith for a 90 day period after completion of implementation in order to maintain
a rolling 90 days of call recordings as required by Idaho DOC. The parties
. acknowledge and agree that the RFP requirements in Section 02 remain the same,
and requirements and capabilities, where affected by the installation. of the ICM
system, shall be maintained or enhanced by the implementation of the ICM system.
It is understood -between the parties that the existing RFP responses by pes
referencing the PCS system or its general capabilities, and as such previously
referencing the VAC system, are now to be understood as referencing the ICM
system and its capabilities as specified in Attachment A, Scope of Work, and'
Attachnient B; PCS Inmate Calling Manager User Guide. Additionally, screen shots
from the VAC system in PCS's proposal responses are deleted, however, the
capabilities indicated by them shall be either maintained or enhanced by the
implementation of the ICM system.
.
PCS shall implement the ICM system, including the equipment and all its system
requirements and necessary changes, at no expense to the IDOC or the State of
Idaho. This implementation of the ICM system, including its equipment and system
requirements, will not change the inmate phone call rates or the IDOC commission
rates.

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5. Contract subsection 03.03 Training
A new subsection 03.03.03 System Changes is hereby added to subsection 03.03,
reading as follows:

"03.03.03 System Changes
If the Contractor changes its telephone system at any time during the term of the
Contract, the Contractor shall provide training on its new system to institution staff
and central office staff. The Contractor and the IDOC shall agree to a schedule for
initial and refresher training on any new system. Trainees may be provided a
certificate on completion of this training at the IDOC's request. Copies of these
certificates will be sent to the appropriate facility head and to the Contract Office at
the IDOC Central Office in Boise.
All training materials utilized by the. Contractor must be supplied on an ongoing
basis, revised, and reissued whenever changes in service or systems operation are
made."
6. Contract subsection 03.08.02 On-Site Staffing Availability
,
Contract subsection 03.08.02 remains as written with the exception of the following
changes.

The first paragraph of PCS's proposal response under "pes agrees and will comply"
is hereby amended to read as follows: "No less than two (2) local maintenance
technicians will be assigned to the State of Idaho Department of Correction for the
duration of the Contract to provide local maintenance and repair for the correctional
institutions. One (1) will be assigned to a specific location in the Boise area, and will
be designated as the "Site Administrator". Technicians will be strategically located to
ensure a four (4) hour response to any site. They will also have remote cap~bility so
that they can quickly analyze, identify, and resolve many problems within minutes of
being notified."
The second paragraph, beginning "Technicians will be trained specifically ... ", is
hereby deleted in its entirety.
7. Contract subsection 03.08.05 Response Time
Contract subsection 03.08.05 remains as written with the exception of the following
changes.

The second and third paragraphs of PCS's proposal response under "PCS agrees
and will comply" are hereby amended to read as follows: "PCS will provide local
maintenance and repair for the correctional institutions for the State of Idaho. Two
technicians will be assigned, and will be deployed across the state. One will be
.
assigned to a specific location in the Boise area, and will be designated as the~

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Administrator". These technicians will be tra.ined and fully competent in the PCS
system and related duties."
8. Contract subsection 03.10 Contractor Qualifications
Contract subsection 3.10 remains as written with the exception of the following
changes.

The entire PCS response under (and including). the heading "VALUE-ADDED
COMMUNICATIONS (VAC)" is hereby deleted.
9. Contract subsection 03.10.05 References
Contract subsection 03.10.05 remains as written with the exception of the following
changes .

. The beginning of the PCS proposal response to this subsection that reads "The
proposed PCS System is' manufactured by Value Added Communications (VAC) .
and has been installed for the following agencies" through the statement that reads
"System Type: 2,000-inmate facility with two System 100s and two remote
investigative offices connected via a wide area network (WAN)." is hereby deleted.
10. Contractor's Sest and Final Offer
The Contractor's Best and Final Offer, dated December 16, 2005, remains as written
with the exception of the following changes.

The Debit portion of the table in the Best and Final Offer is amended to read as
follows:
Debit
Local
Intra-Lata
Inter-Lata
Interstate
International

Surcharge
$3.40
$3.40
$3.40
$3.40
$5.00

Per Minute

----$1.00

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This amendment is effective immediately upon execution by the parties.

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IN WITNESS THEREOF, the Parties have caused this Amend ment to be
executed by their respective duly authorized agents.

CONTRACTOR
Public Communications Services

By:

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Tommie E. Joe, Chief OPiilifmg Officer

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THE STATE OF IDAHO

THE STATE OF IDAHO

Department of Correction

Division of Purchasing
Department of Administration

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JasoflUrquhart, Purchasing Officer

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CP001936 AMENDMENT NUMBER FOUR (4)
THIS AMENDMENT (the "Amendment") to Contract CP001936 for Inmate
Phone Service dated May 26, 2010 by and between the undersigned parties and as
amended and renewed thereafter (the "Contract"), is made by and between PUBLIC
COMMUNICATIONS SERVICES, INC, the "Contractor", and the STATE OF IDAHO,
DEPARTMENT OF ADMINISTRATION, DIVISION OF PURCHASING, as the statutory
agent for the DEPARTMENT OF CORRECTION and its BOARD OF CORRECTION,
collectively, the "State".
WHEREAS, pursuant to the authority provided in Section 67-5717 of the Idaho
Code, the State entered into the Contract for an initial term of three (3) years, which
commenced January 19, 2006, and which was renewed through January 18, 2010 by
Contract Purchase Order CP001936-01, effective November 13, 2008; and through
January 18, 2011 by Contract Purchase Order CP001936-03, effective January 23,
2010; and was extended through January 18, 2012 by Contract Purchase Order
CP001936-04, effective May 26,2010; and
NOW, THEREFORE, for valuable consideration, the State and Contractor mutually
agree to amend the Contract as follows:
1. Subsection 02.03.07, CWC Telephones.
Subsection 02.03.07, including the Contractor's proposal response, is deleted in its
entirety and replaced with the following:
"02.03.07 CWC Telephones
"Community Work Centers (CWC) will have the same inmate phone system
capabilities, features, and support services as provided in the IDOC prison facilities.
However, the CWCs will have a different rate schedule for the cost of telephone calls
and a different commission rate."
2. Contractor's Best and Final Offer.
The Contractor's Best and Final Offer, dated December 16, 2005, and as amended
January 15, 2010, remains as written with the exception of the addition of the
following:
"The rate schedule for phones located in CWCs will be as follows:
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Debit:
Loca III ntra LATAIl nte rLATAIl ntrastate:
$1.00/30-minute call
Interstate and Canada:
$3.00/30-minute call
Pre-paid Collect Collect:
Loca III ntra LATAll nte rLATAIl ntrastate:
Interstate and Canada:

$3.60 (30-minute call limit), plus taxes
$3.60 plus $0.80 for each minute, plus
taxes

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Collect Call:
Local/lntraLATAllnterLATA,Ilntrastate:
Interstate and Canada:

$3.80 (30-minute call limit), plus taxes
$3.80 plus $0.85 for each minute, plus
taxes"

3. Contractor's Best and Final Offer.
The Contractor's Best and Final Offer, dated December 16, 2005, and as amended
January 15, 2010, remains as written with the exception of the addition of the
following:

"CWC COMMISSIONS. For the Community Work Centers, PCS will pay
commissions to the Department of Correction on all revenues generated from Debit,
Pre-paid Collect, and Collect calls made from the CWC offender phones at a rate of
20%."
'
This amendment is effective immediately upon execution by the parties.
IN WITNESS THEREOF, the Parties have caused this Amendment to be
executed by their respective duly authorized agents.
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CONTRACTOR

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Public Communications Services

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By:

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Tommie E. Joe, Chief Operating Officer

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THE STATE OF IDAHO

THE STATE OF IDAHO

Department of Correction

Division of Purchasing
Department of Administration

BY:,~

~C21l(urqUhart, Purchasing Officer

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Date:

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