FL Contract with MCI Worldcom -- Amendment 4 -- 2007

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C1864
Amendment #4

CONTRACT AMENDMENT BETWEEN
THE FLORIDA DEPARTMENT OF CORRECTIONS
AND

MCI WORLDCOM COMMUNICATIONS, INC.
This is an Amendment to the Contract between the Florida Department of Corrections ("Department")
and MCI Worldcom Commnnications, Inc., ("Contractor") to provide a statewide inmate telephone
system ("ITS").
This Amendment:
•
•
•

extends the cnrrent contract;
revises Section I., A., Contract Term; and
revises Section IV., A., Department's Contract Manager.
June 1,2001 through May 31, 2006
January 18, 2002 through May 31, 2006
January 29, 2003 through May 31,2006
May 26, 2006 through May 31, 2007

Original Contract period:
Amendment # 1:
Amendment # 2:
Amendment # 3:
I.

Section 1., A., Contract Term, is revised to read:

This Contract began June 1,2001 and is scheduled to expire on May 31, 2007. This
contract is extended for a period of no more than six (6) months from the expiration date
to allow for transition of services under a contract resulting from ITN 06-DC-7695. Upon
implementation of new service, this contract shall immediately end.

Section IV.• A.• Department's Contract Manager, is revised to change the name of the Contract
Manager and the name of the bureau to which the Local Contract Coordinator is assigned.
A.

Department's Contract Manager
The Contract Manager for this Contract will be:
Charlie Terrell, Chief
Bureau of Support Services
Department of Corrections
260 I Blair Stone Road
Tallahassee, Florida 32399-2500
Telephone: (850) 410-4278
Fax: (850) 922-9277
Email: terrell.charlie!Glmail.dc.state.fl.us
The Local Contract Coordinator for this Contract will be:

Page I of2

CI864
Amendment #4
William Dupree, Communications Technician II
Bureau of Support Services
Florida Department of Corrections
260 I Blair Stone Road
Tallahassee, FL 32399-2500
Telephone: (850) 410-4110
Fax: (850) 922-9277
E-mail: dupree.williamla1mail.dc.state.tl.us
IN WITNESS THEREOF, the paIiies hereto have caused this Amendment to be executed by their
undersigned officials as duly authorized.
All other terms and conditions of the original Contract and previous Amendments remain in full force
and effect.
This Amendment shall begin on the date on which it is signed by both parties.
IN WITNESS THEREOF, the parties hereto have caused this Amendment to be executed by their
undersigned officials as duly authorized.
CONTRACTOR:
MCI WORLDCOM COMMUNICATIONS, INC. Now 1("• ..,,, ...
Tne.

SIGNED
BY:
NAME:
TITLE:
DATE:

me \ <:..0'""'''' ....",<-...-I-10>'\S

dlbl ... Veri<..o<\ 15u.S1t)"'$S

SenJiCL£

~~M~"C
II S u..l e., m C\..{) H-e.$ So CI. 1'1.-\',

VP ttldlljl ~n.+l'O-d lY1jntl'
5-/1-01

FEID#:
DEPARTMENT OF CORRECTIONS

SIGNED
BY:

'YvJ ,()
---J.~~f.':::::..=--t.../~/~V'4)-'----/

SIGNED
BY:

NAME:

James R. McDonough

NAME:

TITLE:

Secretary
Department of Corrections

TITLE:

DATE:

~L--=2~-,~fi--I'-,-I-'-'7J'7-I---'..J.cJ",---,+----~~~- DATE:

Page 201'2

Kathleen Von Hoene

General Counsel
Department of Corrections

Ser-u.u $)

Contract #C 1864
Amendment # 3
CONTRACT AMENDMENT BETWEEN
THE DEPARTMENT OF CORRECTIONS
AND
MCI WORLDCOM COMMUNICATIONS, INC.
This is an Amendment to the Contract between the Florida Department of Corrections ("Department") and MCI
Worldcom Communications, Inc., ("Contractor") to provide a statewide inmate telephone system ("ITS").

This Amendment:
•
•
•
•
•
•
•
•

revises the end date of the Contract referenced in Section I., A., Contract Term;
renews the Contract for one (1) year pursuant to Section I., B., Contract Renewal;
revises Section II., D., 2., Rate Requirements;
revises Section III., A., Payment;
revises Section IV., A., Department's Contract Manager;
revises Section IV., C., Contractor's Representative;
revises Section IV., Y., Performance Guarantee; and
adds Section VII., CC., Products Available from the Blind or Other Handicapped
(RESPECT).
Original Contract period:
Amendment # I:
Amendment # 2:

June 1, 2001 through May 31, 2006
January 18,2002 through May 31, 2006
January 29, 2003 through May 31, 2006

In accordance with Section Y., CONTRACT MODIFICATION, the following changes are hereby made:
1.

Section 1., A., Contract Term, is revised to read:

This Contract began June 1, 2001, and shall end at midnight on May 31, 2007.
This Contract is in its first renewal year.

Section II., D., 2., Rate Requirements is revised to read:

Rate Requirements
Any rates, surcharges, operator fees or any other amounts, charged to the billed party by the
Contractor, shall comply with all applicable regulations, tariffs and rules of the appropriate
regulatory authority. Local and local extended area service calls shall be billed at the same rate
as local operator-assisted collect calls. Rates and call surcharges charged to the called party
shall be as listed below:

Local
IntraState
InterState

Per Call Surcharge
$1.30
$1.30
$1.30

Page 1 of 4

Rate Per Minute
$ 0.000
$ 0.195
$ 0.195

Contract #C 1864
Amendment # 3
Any rate changes, surcharge changes, and tax changes shall be communicated in writing to the
Department's Contract Manager, Accounting, five days prior to the change. If the Contractor
does not comply with this requirement, liquidated damages pursuant to Subsection 7.30 of
Department's Request For Proposal # 00-DC-7295 will be applied.
3.

Section Ill., A., Payment, is revised to read:
A.

Payment
The Contractor will compensate the Department at a commission rate of thirty-three percent
(33%) of gross revenues. This commission rate is effective on June 01, 2006 (start date of the
renewal term). Payment of the commission amount shall be tendered to the Department by
electronic funds transfer (EFT) to a specified Department account within thirty (30) days after
the final day of the Contractor's regular monthly billing cycle.
The surcharges/rates in Section II., D., 2., shall be applicable to renewal year one only. Should
the Department elect to renew the Contract for the 2nd renewal term, rates and surcharges will
be reviewed and negotiated prior to renewal in the best interest of the State.

Section IV., A., Department's Contract Manager, is revised to read:
A.

Department's Contract Manager
The Contract Manager for this Contract will be:
Stephen Grizzard, Chief
Bureau of Facility Services
Department of Corrections
2601 Blair Stone Road
Tallahassee, Florida 32399-2500
Telephone: (850) 410-4111
Fax: (850) 922-0027
Email: grizzard.stephen@mail.dc.stateofl.us
The Contract Manager will perform the following functions:
1.

Serve as the liaison between the Department and the Contractor;

Evaluate the Contractor's performance;

Direct the Contract Administrator to process all amendments, renewals and
terminations of this Contract; and

Evaluate Contractor performance upon completion of the overall Contract. This
evaluation will be placed on file and will be considered if the Contract is subsequently
used as a reference in future procurements.

The Contract Manager may delegate the following functions to the Local Contract Coordinator:
1.

Verify receipt of deliverables from the Contractor;

Page 2 of 4

Contract #C 1864
Amendment # 3
2.

Monitor the Contractor's performance; and

Review, verify, and approve invoices from the Contractor.

The Local Contract Coordinator for this Contract will be:
William Dupree, Communications Technician II
Facility Services
Florida Department of Corrections
2601 Blair Stone Road
Tallahassee, FL 32399-2500
Telephone: (850) 410-4110
Fax: (850) 922-0227
E-mail: dupree.william@mail.dc.state.fl.us
The Local Contract Coordinator for Accounting will be:
Mike Deariso, Finance and Accounting
Florida Department of Corrections
2601 Blair Stone Road
Tallahassee, FL 32399-2500
Telephone: (850) 922-9836
Fax: (850) 488-1196
E-mail: deariso.mike@mail.dc.state.fl.us
5.

Section IV., C., Contractor's Representative, is revised to read:
A. Contractor's Representative
Chuck Parrish, Technical Services Manager
Verizon Business, Southeast Region
75 SW 2nd Ave
Lake Butler, FL 32054
Telephone: (386) 496-1586
Cell: (386) 623-0668
Fax: (386) 496-8005
Email: charles.parrish@mci.com

Section VII., Y., Performance Guarantee, is revised to read:
Y.

Performance Guarantee
The Contractor shall furnish the Department with a Performance Guarantee equal to
$1,000,000.00. The form of the guarantee shall be a bond, cashier's check, treasurer's check,
bank draft, or certified check made payable to the Department. The guarantee shall be furnished
to the Contract Manager, Operations within thirty (30) days after execution of this Amendment.

Section VII., CC., Products Available from the Blind or Other Handicapped (RESPECT), is added to
read:

CC.

Products Available from the Blind or Other Handicapped (RESPECT):

Page 3 of4

Contract #C 1864
Amendment # 3

The State/Department supports and encourages the gainful employment of citizens with
disabilities. It is expressly understood and agreed that any articles that are the subject of, or
required to carry out, this contract shall be purchased from a nonprofit agency for the blind or
for the severely handicapped that is qualified pursuant to Chapter 413, Florida Statutes, in the
same manner and under the same procedures set forth in Section 413.036(1) and (2), Florida
Statutes; and for purposes of this contract the person, firm, or other business entity carrying out
the provisions of this contract shall be deemed to be substituted for the Department insofar as
dealings with such qualified nonprofit agency are concerned. Additional information about the
IS
available
at
designated
nonprofit
agency
and
the
products
it
offers
http://www.respectofflorida.org.
This Amendment shall begin on the date on which it is signed by both parties.
All other terms and conditions of the original Contract and previous Amendments remain in full force and
effect.
IN WITNESS THEREOF, the parties hereto have caused this Amendment to be executed by their undersigned
officials as duly authorized.

CONTRACTOR:
MCI WORLDCOM COMMUN~AT ONS, INC~

~~:NED
NAME:

/Jal.~
Suleiman Hessami
- - VP Pricing/Contract Management

TITLE:

DATE:
FEID #:

SIGNED
BY:

NAME:

James R. McDonough

NAME:

TITLE:

Secretary
De artment of Corrections

TITLE:

DATE:

tJl
Page 4 of 4

j-, General Counsel

Department of Corrections

Contract #C 1864
Amendment # 2

CONTRACT AMENDMENT BETWEEN
THE FLORIDA DEPARTMENT OF CORRECTIONS
AND
MCI WORLDCOM COMMUNICATIONS, INC.
This is an amendment to the Contract between the Florida Department of Corrections ("Department")
and MCI WORLDCOM Communications, Inc. ("Contractor") to provide a statewide imnate
telephone system ("ITS").

This Amendment:
•

adds language in Section II., D., 2., Rate Requirements, concerning call
blocking.
Original contract period:

June 1,2001 through May 31, 2006

In accordance with Section V., CONTRACT MODIFICATION, and pursuant to the Department's
authority under the Department's RFP #00-DC-7295, Section 3.3.2, Call Blocking Requirements, to
require that the ITS have the ability to block ITS certain calls, the following change is made:
1.

Section II., D., 2., Rate Requirements, is revised by adding the following two paragraphs to
current language:
D.

Rate Requirements
As soon as reasonably practicable after the effective date of this Amendment,
Contractor shall block all calls from the Department's facilities to persons who
either (1) maintain their local telephone service account with a competitive
local exchange carrier (CLEC) that has no billing and collection agreement with
the Contractor or (2) fail or refuse to provide billing name and address (BNA)
data to the Contractor.
The Contractor shall develop at least one reasonable and non-discriminatory
alternative for the Department's imnates and such person(s) as described above
to communicate via the ITS. Any alternative must preserve the Department's
ability to perform its duty to protect the interests of the State of Florida and the
health, safety, and welfare of the general public.

All other terms and conditions of the original Contract and previous Amendment, remain in full force
and effect.
Page 1 of2

Contract #C 1864
Amendment # 2
This Amendment shall begin on the date on which it is signed by both parties.
IN WITNESS THEREOF, the parties hereto have caused this Amendment to be executed by their
undersigned officials as duly authorized.

DCOM COMMUNICATIONS, INC.

STATE OF FLORIDA
DEPARTMENT OF CORRECTIONS
SIGNED

BY:~

N 4 e s V. Crosby, Jr.

NAME:

TITLE:

JerfyA. ~ SenlorV.P

TITLI Secretary
Department of Corrections

DATE:

FEID #:

APPROVED AS TO FORM AND
LEGALITY SUBJECT TO
EXECUTION BY THE PARTIES

/ G~-"'--:-'

Page 2 of2

Contract #C 1864
Amendment # 1

CONTRACT AMENDMENT BETWEEN
THE FLORIDA DEPARTMENT OF CORRECTIONS
AND
MCI WORLDCOM COMMUNICATIONS, INC.
This is an amendment to the Contract between the Florida Department of Corrections ("Department") and MCI
Worldcom Communications, Inc. ("Agency") to provide a statewide inmate telephone system.
This amendment:
•
•
•

revises Section n., A., Facilities List;
revises Section VII., X., 3., Installation of Additional Instruments; and
replaces Attachment A with Revised Attachment A - November 8,2001.
June 1, 2001 through May 31,2006

Original contract period:

In accordance with Section v., Contract Modifications, the following change is made:
1.

Section II., A., Facilities List is revised to read:

Facilities List
The Contractor shall provide, install, repair and maintain telephones and the telephone system for use
by inmates at the designated institutions and facilities operated by the Department, as listed in Revised
Attachment A - November 8, 2001 ofthis Contract.

Section VII.,

x., 3., Installation of Additional Instruments

is revised to read:

3. Installation of Additional Instruments: Requirement - Any additional instruments at the facilities
identified in Revised Attachment A - November 8, 2001 or instruments to be installed in new
facilities shall be installed within thirty (30) days after written request by the Department. Damages,
five hundred dollars ($500.00) per day shall be paid by the Contractor for each workday or any part
thereof exceeding the thirty (30) day requirement until the installation has been successfully
completed.

Replace Attachment A with Revised Attachment A - November 8,2001.

Page 1 of 5

Contract #C1864
Amendment # 1
All other terms and conditions of the original contract and previous Amendment, except as otherwise revised herein,
remain in full force and effect.
This amendment shall begin on the date on which it is signed by both parties.
In witness thereof, the parties hereto have caused this amendment to be executed by their undersigned officials as duly
authorized.

AGENCY:
MCI WORLDCOM
COMMUNICATIONS, INC.
SIGNED
BY:
NAME:
TITLE:

DATE:
FEID#:

AC~

~j C/P--(2A_1

AEC£j -e-e..

STATE OF FLORIDA
DEPARTMENT OF CORRECTIONS

>~,-eAl011 ~?c~u~

V~. c e..

\ l \ b IUA

j-t}j.'.

pLe~l' c~.",,"j

NAME: Michael W. Moore
TITLE: Secretary
Department of Corrections
DATE:
APPROVED AS TO FORM AND
LEGALITY SUBJECT TO
EXEC TION BY THE PARTIES

_JLou sA. Vargas
~'General Counsel
Department of Corrections

Page 2 of5

CONTRACT # 1864

REVISED ATTACHMENT A - November 8, 2001
Each institution shall have included one (1) TDD phone. There shall also be
a minimum of one (1) coin operated phone per institution, annex, work camp,
road prison and forestry camp as directed by the Contract Manager.

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MAJOR FACILITY & WORK
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Apalachee West
Arcadia Road Prison
Avon Park CI and Work Camp
Baker CI and Work Camp
Berrydale
Big Pine Key
Brevard CI and Work Camp
Broward Correctional
Calhoun CI and Work Camp
Caryville Work Camp
Central Florida Reception Center
Century CI and Work Camp
Charlotte
Columbia CI and Work Camp
Copeland Road Prison
Cross City CI and Work Camp
Dade CI and Work Camp
DeSoto CI and Work Camp
Everglades
Florida Correctional (Lowell Women)
Florida State Prison "0" Unit
Franklin Work Camp
Ft. Myers Work Camp
Gainesville
Gainesville Work Camp
Glades CI and Work Camp
Graceville Work Camp

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Page 3 of 5

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CONTRACT # 1864

Gulf CI and Annex
Gulf Forestry Camp
Hamilton Annex
Hamilton CI , and Work Camp
Hardee CI and Work Camp
Hendry CI and Work Camp
Hernando
Hillsborough
Holmes CI and Work Camp
Indian River

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Jefferson
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Lancaster CI and Work Camp
Largo
Lawtey
Levy Forestry camp
Liberty CI and Work Camp
Loxahatchee Road Prison
Madison CI and Work Camp
Marion
Martin CI and Work Camp
Mayo CI and Work Camp
New River East
New River West
North Florida Reception Center (M)
North Florida Reception Center (W)
Okaloosa CI and Work Camp
Okeechobee
Polk CI and Work Camp
Putman
Quincy
River Junction
Santa Rosa
South Florida Reception Center (M)
South Florida Reception Center (A)
Sumter CI and Work Camp
Tallahassee Road Prison
Taylor CI and Annex
Tomoka CI and Work camp
Union
Wakulla CI and Work Camp
Walton CI and Work Camp
Washington
Zephyrhills

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Page 4 of5

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CONTRACT # 1864

WORK RELEASE CENTERS
ATLANTIC
BARTOW
COCOA
DAYTONA
DINSMORE
FT. PIERCE
HOLLYWOOD
KISSIMMEE
MARIANNA
MIAMI NORTH
OPA LOCKA
ORLANDO
PANAMA CITY
PENSACOLA
PINE HILLS
PINELLAS
POMPANO BEACH
SANTA FE
SHISA - EAST (JACKSONVILLE)
ST. PETERBURG
TALLAHASSEE
TARPON SPRINGS
WEST PALM BEACH
BRADENTON DRUG TREATMENT
CENTER

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Bradenton PRC
Broward PRC
Orlando PRC
Pensacola PRC

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probation and Restitution
L..: C. .=E:. :. :N:. . :.T. .=E:. :. :R:. . :.S

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CONTRACT # C1864
CONTRACT BETWEEN
THE DEPARTMENT OF CORRECTIONS
AND
MCI WORLDCOM COMMUNICATIONS, INC.
This Contract is between the Florida Department of Corrections ("Department") and MCI
WorldCom Communications, Inc. ("Contractor") which are the parties hereto.

WITNESSETH
Whereas, the Department is required to ensure that all inmates are provided care, custody,
treatment, housing, and general handling in accordance with Section 945.04, Florida Statutes;
Whereas, it is necessary that budget resources be allocated effectively;
Whereas, this Contract is a result of a competitive procurement from the Department's Request For
Proposal #00-DC-7295, authorized pursuant to Section 287.057(2), Florida Statutes; and
Whereas, the Contractor is a qualified and willing participant with the Department to provide an
Inmate Telephone System (ITS).
Therefore, in consideration of the mutual benefits to be derived herefrom, the Department and the
Contractor do hereby agree as follows:

CONTRACT TERM AND RENEWAL
A.

Contract Term
This Contract shall begin on June 1,2001, or the date on which it is signed by both
parties, whichever is later, and shall end at midnight on May 31, 2006. In the event
this Contract is signed by the parties on different dates, the latter date shall control.
This Contract is in its initial term.

Contract Renewal
The Department has the option to renew this Contract for two (2) additional one (l)
year periods after the initial Contract period upon the same terms and conditions
contained herein. Exercise of the renewal option is at the Department's sole
discretion and shall be conditioned, at a minimum, on the Contractor's performance
of this Contract and subject to the availability of funds. The Department, if it
desires to exercise its renewal option, will provide written notice to the Contractor
no later than thirty (30) days prior to the Contract expiration date. Each renewal
Page 1 of29

MODEL DOCUMENT REVISED 6/1/00

CONTRACT # C1864
year term shall be considered separate and shall require exercise of the renewal
option for each year the Department chooses to renew this Contract.
II.

SCOPE OF WORK

The Contractor shall provide, install, repair, and maintain an Inmate Telephone System
(ITS) which shall include, but not limited to, instruments, wiring, cable, connects,
monitoring equipment, playback equipment and other related equipment which meets or
exceeds the requirements specified in the Department's Request For Proposal # OO-DC7295 and all incorporated documents, as applicable. The Contractor shall provide design,
programming, administration, repair and maintenance services which meet or exceed the
levels specified in the Department's Request For Proposal # 00-DC-7295 and all Addenda
thereto, which documents are incorporated herein by reference and made part of this
Contract. Additionally, the Contractor's proposal is incorporated into and hereby made a
part of this Contract. Should there be any conflict in language, the Department's Request
For Proposal #00-DC-7295 shall govern.
A.

Facilities List
The Contractor shall provide, install, repair and maintain telephones and the
telephone system for use by inmates at the designated institutions and facilities
operated by the Department, as listed in Attachment A of this Contract.

Installation Plan, Implementation and Transition
The Contractor will provide an Installation Plan to the Department's Contract
Manager, Operations, within ten (10) days of contract execution. The Contractor
has one hundred twenty (120) days from the Contract start-date to complete the
installation, implementation and transition of the ITS in all facilities.

Regulatory Requirements
The Contractor shall adhere to any and all municipal, state or federal requirements
for ITS installation "certification", training, or registration during the life of the
Contract. Failure to comply with present or future municipal, state or federal
requirements will result in termination of any contract with the Contractor and the
Contractor's payment of any applicable fines, etc., incurred by the Department for
violation of such requirements by the Contractor.
The Contractor shall be responsible for compliance with all regulatory
requirements imposed by local, state and federal regulatory agencies for all ITS's
and services provided throughout the duration of the Contract.

Minimum Requirements
All minimum system requirements are as provided in RFP # 00-DC-7295. In

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addition, the following system requirements are restated for emphasis:

1. General System Requirements
The ITS will be provided for all designated Department facilities at no
cost to the Department and shall include installation, training,
operation, repairs and maintenance of the ITS and its components.
The Contractor is responsible for replacement of the ITS in its entirety
or its individual components regardless of cause, including, but not
limited to, normal wear/use, inmate abuse, natural disaster, or inmate
unrest. Replacement of the ITS or any component will be performed at
no cost to the Department and will occur within the time frames
specified in Subsection 7.30 of the Department's Request For Proposal
# 00-DC-7295.
2. Rate Requirements
Any rates, surcharges, operator fees or any other amounts, charged to
the billed party by the Contractor, shall comply with all applicable
regulations, tariffs and rules of the appropriate regulatory authority.
Local and local extended area service calls shall be billed at the rate of
local operator assisted collect calls. Rates and call surcharges charged
to the called party for intralata and interlata collect calls shall be at
eighty-five percent (85%) of the rate cap approved by the Florida
Public Service Commission for operator assisted non-person-to-person
pay telephone collect calls. The Contractor's rates and surcharge rates,
charged to the called party for interstate and international collect calls
regulated by the Federal Communications Commission (FCC), shall
not exceed the message toll rates for operator assisted non-person-toperson collect long distance calls and the surcharge for residential
Operator Station Collect calls set by the inter-exchange carrier with the
highest yearly domestic long distance toll revenues. In addition, any
rate changes, surcharge changes, and tax changes shall be
communicated in writing to the Department's Contract Manager,
Accounting, five days prior to the change. If the Contractor does not
comply with this requirement, liquidated damages pursuant to
Subsection 7.30 of Department's Request For Proposal # 00-DC-7295
will be applied.

3. Software Enhancements/Upgrades
The Contractor will provide software enhancements/upgrades to the
ITS at no additional cost. The installed ITS must always be at the
latest general release of the system software including operating
systems for the system administration or system reporting terminals or
personal computers. Beta and Field Tested Software must not be
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provided unless specifically approved by the Department. Prior to any
software upgrades or enhancements, the Contractor must discuss the
software benefits with the Department's Contract Manager,
Operations, and proceed only with his/her approval.
4. Instrument Requirements
The Inmate Telephone Station Equipment ("ITSE") required for the
ITS shall consist of the following three (3) types of telephones:
Type 1, which will be the majority of inmate telephones installed, shall
be permanently mounted wall telephones meeting the specifications
outlined in this RFP.
Type 2, shall be portable or "movable" cordless inmate telephones that
are used mainly in segregation units and must be manufactured to
withstand abuse as well as be compact enough to fit through standard
food slots. Industry Standard 2500 telephone sets will not be
acceptable. The Contractor must provide a minimum of one (l) of
these instruments per special housing unit within each Department
facility.
Type 3, shall be "all weather" inmate telephone sets to be used in
outdoor conditions.
All ITSE must be new and be provided with the ITS at no cost to the
Department.
All ITSE must be installed in institutions at no cost to the Department.
The Contractor must provide all required materials, hardware, software
and station cabling (where re-use is unavailable or new locations are
required) to install the ITSE.
All ITSE must be powered by the telephone line and require no
additional power source, with the exception of cordless telephones as
described in Subsection 3.5.1.2 of RFP # 00-DC-7295.
5. Coin Operated Telephone Requirements
The Contractor will provide coin-operated, public telephones in all
designated Department facilities. These telephones must meet all FCC
regulations regarding alternate carrier access.
Throughout the term of the Contract, the Contractor will install
additional coin-operated telephones as required by the Department's
Contract Manager, Operations. This shall include additions to existing
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institutions and newly constructed facilities. This will be done at no
cost to the Department.

Coin operated telephones will have the capability to provide two way
outgoing and incoming service which will be utilized at the
Department's option.
The Contract Manager, Operations, shall determine the number and
location of all coin operated, public telephones at each designated
facility.
6. Verification of ITS Reliability

The Contractor will provide to the Department a report from an
independent certified public accounting firm verifying that the
Contractor's operating systems are accurately and completely
recording all calls made. In other words, the ITS should include
answer detection and answer supervision capabilities. The reports
shall contain a certification from the auditing firm that its findings are
totally unbiased and independent of the Contractor's interest. The
reports shall be due to the Department at the end of each six (6) month
period for the duration of the Contract.
7. Functionality and Warranty
The Contractor will provide an ITS at all designated Department
facilities that is fully functional in regards to all labor, materials,
system hardware and/or software. The Contractor must further warrant
that any ITS installed for the Department shall be free of defects,
irregularities, unprofessional installation, code violations and shall
operate as designed and proposed. Should the ITS not operate as
designed and proposed or violate any local, state or federal code, rule
or ordinance, the Contractor shall correct the defect or irregularity or
bring the system to within code, rule or ordinance at no cost to the
Department including payment for any fines or penalties associated
therewith.
8. Reports
The Contractor will provide reporting and querying methods and
capabilities which provide maximum flexibility, a user friendly
interface, speed, efficiency and accuracy. These capabilities must
include standard system reports as well as reports customized for the
specific needs of the Department. The minimum list of standard
reports shall include:
a. Chronological List of Calls
b. Daily Call Volume summary
c. Daily Call Volume Detail
d. Inmate Account Summary
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e.
f.
g.
h.
1.

J.
k.

1.
m.
n.
o.
p.
q.

Inmate Account Detail
Frequently Dialed Numbers
Specific Telephone Number Dialed Usage
Suspended Inmate Account
Alert Notification
Telephone Numbers Called By More Than One Inmate
Telephone Numbers Assigned To More Than One Inmate
Quantity of Calls Per Inmate Account
Quantity of Minutes Per Inmate Account
Blocked Telephone Number List
Local Exchange Volume By Exchange
Area Code Volume By Area Code
Quantity of Calls Per Station

9. Monitoring
The ITS shall include a Network Status Monitoring System. The status
monitoring system shall show graphically in real-time the status of the
ITS components at each department facility and other locations, to
include but not be limited to:
call processor equipment, call
monitoring equipment, call recording equipment, telephone station
equipment, and network circuit connections. The status monitoring
system shall show component status in a minimum of two conditions:
"Green" for normal operation, and "Red" for failed or failing
operation. Component status changes shall be automatically reported
and not manually input. The status monitoring system shall display
and record event times, i.e., when any component changes status from
"Red" to "Green", or vice-versa. The status monitoring system shall
provide the service technicians the ability to log acknowledgments of
component failures, log acceptance of responsibility for repair, and log
comments on action taken.
Display of status must be available at all times at the ITS System
Administrator's office at the Department's Central Office location. It
is desirable that the status display be available at other locations such
as the Contract Manager, Operations' office, via intranet computer
access. Department personnel shall be allowed to observe the system
status display at any time upon demand. All event records and
technician logs shall be maintained for a minimum of 30 days and shall
be available to department personnel on demand.
10. Response Time
The Department understands the tentative nature of ensuring that
service to any component of the ITS is completed in a set period of
time. Nonetheless, time is of the essence in completing emergency and
other service repairs or replacements. Thus, the Contractor is required
to meet all response times listed in Subsection 3.9 of the Department's
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Request For Proposal # OO-DC-7295. In regards to return of the ITS to
normal operating status, the Contractor is required to use commercially
reasonable efforts to service the ITS within eight (8) hours of the initial
request for service call from the Department facility. In the event of
extraordinary obstacles to service for which the Contractor exceeds the
time-to-service requirement, notification and a detailed plan of service
shall be immediately provided to the Department by the Contractor.

11. Training Requirements
It is instrumental to the success of the installation of the ITS that

Department personnel be trained in various aspects of the ITS's
operation. Therefore, the Contractor shall provide a complete training
schedule based on the following requirements:
The Contractor shall provide all end-user training to the Department at
no cost.
The Contractor shall provide all end-user training on-site at all
Department facilities where the ITS is installed.
The Contractor shall provide training for various levels of Department
staff, including full-time system administrators, part-time system
administrators, special investigators and data entry specialists.
The Contractor shall provide full training for all assigned system users
on how to create, delete and modify inmate records.
The Contractor shall provide full training for all assigned system users
on how to generate appropriate system reports.
The contractor shall provide full training for all assigned system users
on how to maintain inmate call alert levels and respond accordingly
when these levels are exceeded.
The Contractor shall provide full training on all components of the ITS.
The Contractor shall provide full training on the provided recording
equipment including the live monitoring of inmate calls, playback of
archived calls and the transfer of calls to other media for playback at
off-site locations.
The Contractor shall provide full training for all assigned system users
on how to change inmate restriction levels.
The Contractor shall provide full training for all assigned system users
on how to initiate ITS restrictions including the shutting down
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individual inmate telephones, groups of inmate telephones or an entire
facility's ITSs.
The Contractor shall provide refresher ITS trammg for existing
Department personnel and additional training for new Department
personnel when required by the Department at no cost.
The Contractor shall provide any available advanced ITS training to
Department personnel whether provided on-site at the Department
facility or off-site at the Contractor's training facilities.
Any written materials utilized in the Contractor's training program will
become the property of the Department upon completion of the
training sessions.
The ITS shall provide for on-line help for
administration, reporting and management functions.

ITS

operation,

12. Liquidated Damages
By execution of this Contract, the Contractor expressly agrees to the
imposition of liquidated damages, in addition to all other remedies
available to the Department by law, as outlined in the Department's
Request For Proposal # 00-DC-7295, Section 7.30 and as restated in
Section VII, CONDITIONS, Paragraph X, Liquidated Damages of this
Contract. The Contractor shall forward a cashier's check or money
order, payable to the Department in the appropriate amount, to the
Contract Manager within ten (l0) days of receipt of a written notice of
demand for damages due.

III.

COMPENSATION
A.

Payment
The Contractor will compensate the Department at a commission rate of fiftythree percent (53 %) of gross revenues as specified in the Cost Proposal submitted
by the Contractor in response to RFP # 00-DC-7295. This commission rate is
effective upon the start-date of this Contract. Payment of the commission amount
shall be tendered to the Department by electronic funds transfer (EFT) to a
specified Department account within thirty (30) days after the final day of the
Contractor's regular monthly billing cycle.

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B.

Submission of Call Detail Statements
The Contractor agrees to submit call detail statements monthly to the Department in
detail sufficient for a proper pre-audit and post-audit thereof. The Contractor shall
submit call detail statements pertaining to this Contract to:
Mark Tallent, Finance and Accounting Director III
Bureau of Finance and Accounting
Department of Corrections
1709 Mahan Drive
Tallahassee, Florida 32308

Official Payee
The name and address of the official payee to whom commission payments shall be
made is as follows:
Department of Corrections
2601 Blair Stone Road
Tallahassee, Florida 32399-2500

Travel Expenses
The Department shall not be responsible for the payment of any travel expense for
the Contractor that occurs as a result of this Contract.

Contractor's Expenses
The Contractor shall pay for all licenses, permits, and inspection fees or similar
charges required for this Contract, and shall comply with all laws, ordinances,
regulations, and any other requirements applicable to the work to be performed
under this Contract.

Annual Appropriation
The State of Florida's and the Department's performances and obligations to pay for
services under this Contract are contingent upon an annual appropriation by the
Legislature. The costs of services paid under any other Contract or from any other
source are not eligible for reimbursement under this Contract.

Tax Exemption
The Department agrees to pay for contracted services according to the conditions of
this Contract. The State of Florida does not pay federal excise taxes and sales tax on
direct purchases of services.

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Timeframes for Payment and Interest Penalties
Contractors providing goods and services to the Department should be aware of the
following time frames:
1.

Upon receipt, the Department has five (5) working days to inspect and
approve the goods and services and associated invoice, unless the ITB or
RFP specifications, or this Contract specifies otherwise. The Department
has twenty (20) days to deliver a request for payment (voucher) to the
Department of Banking and Finance. The twenty (20) days are measured
from the latter of the date the invoice is received or the goods or services are
received, inspected, and approved.

If a payment is not available within forty (40) days, a separate interest
penalty, as specified in Section 215.422, Florida Statutes, will be due and
payable, in addition to the invoice amount, to the Contractor. The interest
penalty provision applies after a thirty-five (35) day time period to health
care contractors, as defined by rule. Interest penalties of less than one (l)
dollar will not be enforced unless the Contractor requests payment.
Invoices, which have to be returned to a Contractor because of Contractor
preparation errors, may cause a delay of the payment. The invoice payment
requirements do not start until the Department receives a properly completed
InVOIce.

Final Invoice
The Contractor shall submit the final commission rate payment to the Department
no more than forty-five (45) days after the end date of this Contract, If the
Contractor fails to do so, liquidated damages will be applied by the Department.

Vendor Ombudsman
A Vendor Ombudsman has been established within the Department of Banking and
Finance. The duties of this individual include acting as an advocate for vendors
who may be experiencing problems in obtaining timely payment(s) from a state
agency. The Vendor Ombudsman may be contacted by calling the State
Comptroller's Toll Free Hotline.

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IV.

CONTRACT MANAGEMENT
A.

Department's Contract Managers
The Contract Managers for this Contract will be:
Contract Manager, Operations

Contract Manager, Accounting

Tom Brooks, Communications Engineer
Bureau ofInformation Technology
Department of Corrections
2601 Blair Stone Road
Tallahassee, Florida 32399-2500
850/410-4045
brooks.tom@mail.dc.state.fl.us

Mark Tallent, Fin. & Acctng. Dir. III
Bureau of Finance and Accounting
Department of Corrections
2601 Blair Stone Road
Tallahassee, Florida 32399-2500
850/413-7889
tallent.mark@mail.dc.state.fl.us

The Contract Managers will perform the following functions:
1.
2.

verify receipt of deliverables from the Contractor;

monitor the Contractor's progress;

evaluate the Contractor's performance;

direct the Contract Administrator to process all amendments, renewals and
terminations of this Contract;

review, verify, and approve invoices from the Contractor; and

serve as the liaison between the Department and the Contractor;

evaluate Contractor performance upon completion of the overall Contract.
This evaluation will be placed on file and will be considered if the
Contract is subsequently used as a reference in future procurements.

Department's Contract Administrator
The Contract Administrator for this Contract will be:
Lisa M. Bassett, Chief
Bureau of Purchasing
Department of Corrections
2601 Blair Stone Road
Tallahassee, Florida 32399-2500
850/488-6671 (telephone)
850/922-5330 (facsimile number)
bassett.lisa@mail.dc.state.fl.us
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The Contract Administrator will perform the following functions:
1.
2.

process all Contract amendments, renewals, and termination of the
Contract; and

3.
C.

maintain the Contract file;

maintain the official records of all correspondence between the
Department and the Contractor.

Contractor's Representative
The name, title, address, and telephone number of the Contractor's representative
responsible for administration and performance under this Contract is:
Robert Hallander, National Account Manager
WorldCom Government Markets
2520 Northwinds Parkway
Alpharetta, Georgia 30004
770/625-6981
770/625-6603
bob.hallander@wcom.com

Contract Management Changes
After execution of this Contract, any changes in the information contained in
Section IV., Contract Management, will be provided to the other party in writing
and a copy of the written notification shall be maintained in the official Contract
record.

CONTRACT MODIFICATION
Modifications to the provisions of this Contract, with the exception of Section IV., Contract
Management, shall be valid only through execution of a formal Contract amendment.

VI.

TERMINATION
A.

Termination at Will
This Contract may be terminated by either party upon no less than thirty (30)
calendar days' notice, without cause, unless a lesser time is mutually agreed upon by
both parties. Notice shall be delivered by certified mail (return receipt requested),
by other method of delivery whereby an original signature is obtained, or in-person
with proof of delivery.

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B.

Termination Because of Lack of Funds
In the event funds to finance this Contract become unavailable, the Department may
terminate the Contract upon no less than twenty-four (24) hours' notice in writing to
the Contractor. Notice shall be delivered by certified mail (return receipt requested),
facsimile, by other method of delivery whereby an original signature is obtained, or
in-person with proof of delivery. The Department shall be the final authority as to
the availability of funds.

Termination for Cause
If a breach of this Contract occurs by the Contractor, the Department may, by
written notice to the Contractor, terminate this Contract upon twenty-four (24)
hours' notice. Notice shall be delivered by certified mail (return receipt requested),
by other method of delivery whereby an original signature is obtained, or in-person
with proof of delivery. If applicable, the Department may employ the default
provisions in Chapter 60A-1, Florida Administrative Code. The provisions herein
do not limit the Department's right to remedies at law or to damages.

Termination for Unauthorized Employment
Violation ofthe provisions of Section 274A of the Immigration and Nationality Act,
shall be grounds for unilateral cancellation of this Contract.

VII.

CONDITIONS
A.

Records
1.

Public Records Law
The Contractor agrees to allow the Department and the public access to
any documents, papers, letters, or other materials subject to the provisions
of Chapter 119, Florida Statutes, made or received by the Contractor in
conjunction with this Contract. The Contractor's refusal to comply with
this provision shall constitute sufficient cause for termination of this
Contract.

Audit Records
a.

The Contractor agrees to maintain books, records, and documents
(including electronic storage media) in accordance with generally
accepted accounting procedures and practices which sufficiently
and properly reflect all revenues and expenditures of funds
provided by the Department under this Contract, and agrees to
provide a financial and compliance audit to the Department or to

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the Office of the Auditor General and to ensure that all related
party transactions are disclosed to the auditor.

The Contractor agrees to include all record-keeping requirements in
all subcontracts and assignments related to this Contract.

Retention of Records
The Contractor agrees to retain all client records, financial records,
supporting documents, statistical records, and any other documents
(including electronic storage media) pertaining to this Contract for a
period of five (5) years. The Contractor shall maintain complete and
accurate record-keeping and documentation as required by the Department
and the terms of this Contract. Copies of all records and documents shall be
made available for the Department upon request. All invoices and
documentation must be clear and legible for audit purposes. All documents
must be retained by the Contractor at the address listed in Section IV., C.,
Contractor's Representative or the address listed in Section III., C.,
Official Payee, for the duration of this Contract. Any records not available
at the time of an audit will be deemed unavailable for audit purposes.
Violations will be noted and forwarded to the Department's Inspector
General for review. All documents must be retained by the Contractor at
the Contractor's primary place of business for a period of five (5) years
following termination of the Contract, or, if an audit has been initiated and
audit findings have not been resolved at the end of five (5) years, the
records shall be retained until resolution of the audit findings. The
Contractor shall cooperate with the Department to facilitate the duplication
and transfer of any said records or documents during the required retention
period. The Contractor shall advise the Department of the location of all
records pertaining to this Contract and shall notify the Department by
certified mail within ten (l0) days if/when the records are moved to a new
location.

Prison Rehabilitative Industries and Diversified Enterprises, Inc. ("PRIDE")
The Contractor agrees that any articles which are the subject of, or are required to
carry out this Contract, shall be purchased from PRIDE, identified under Chapter
946, Florida Statutes, in the same manner and under the procedures set forth in
Subsections 946.515(2) and (4), Florida Statutes. The Contractor shall be deemed
to be substituted for the Department in dealing with PRIDE, for the purposes of
this Contract. This clause is not applicable to subcontractors, unless otherwise
required by law. Available products, pricing, and delivery schedules may be
obtained by contacting PRIDE.

Procurement of Materials with Recycled Content
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It is expressly understood and agreed that any products or materials which are the
subject of, or are required to carry out, this Contract shall be procured in accordance
with the provisions of Section 403.7065 and Section 287.045, Florida Statutes.

Sponsorship
If the Contractor is a nongovernmental organization which sponsors a program
financed partially by state funds, including any funds obtained through this Contract,
it shall, in publicizing, advertising, or describing the sponsorship of the program,
state: "Sponsored by MCIWorldCom Communications, Inc. and the State of
Florida, Department of Corrections." If the sponsorship reference is in written
material, the words "State of Florida, Department of Corrections" shall appear in the
same size letters or type as the name of the organization.

Employment of Department Personnel
The Contractor shall not knowingly engage in this project, on a full-time, parttime, or other basis during the period of this Contract, any current or former
employee of the Department where such employment conflicts with Section
112.3185, Florida Statutes.

Non-Discrimination
No person, on the grounds of race, creed, color, national ongm, age, gender,
marital status or disability, shall be excluded from participation in, be denied the
proceeds or benefits of, or be otherwise subjected to, discrimination in the
performance of this Contract.

Americans with Disabilities Act
The Contractor shall comply with the Americans with Disabilities Act. In the
event of the Contractor's noncompliance with the nondiscrimination clauses, the
Americans with Disabilities Act, or with any other such rules, regulations, or
orders, this Contract may be canceled, terminated, or suspended in whole or in
part and the Contractor may be declared ineligible for further contracts.

Indemnification
NOTE: This section is not applicable to contracts executed between state
agencies or subdivisions, as defined in Section 768.28, Florida Statutes.
The Contractor shall be liable, and agrees to be liable for, and shall indemnify,
defend, and hold the Department, its employees, agents, officers, heirs, and
assignees harmless from any and all claims, suits, judgments, or damages
including court costs and attorney's fees arising out of intentional acts,
negligence, or omissions by the Contractor, or its employees or agents, in the
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course of the operations of this Contract, including any claims or actions brought
under Title 42 USC §1983, the Civil Rights Act.
1.

Contractor's Insurance
The Contractor agrees to provide adequate insurance coverage on a
comprehensive basis and to hold such insurance at all times during the existence
of this Contract. The Contractor accepts full responsibility for identifying and
determining the type(s) and extent of insurance necessary to provide reasonable
financial protection for the Contractor and the Department under this Contract.
Upon the execution of this Contract, the Contractor shall furnish the Department
written verification of such insurance coverage. Such coverage may be provided
by a self-insurance program established and operating under the laws of the State
of Florida. The Department reserves the right to require additional insurance
where appropriate.
If the Contractor is a state agency or subdivision as defined in Section 768.28,
Florida Statutes, the Contractor shall furnish the Department, upon request,
written verification of liability protection in accordance with Section 768.28,
Florida Statutes. Nothing herein shall be construed to extend any party's liability
beyond that provided in Section 768.28, Florida Statutes.

Independent Contractor Status
The Contractor shall be considered an independent contractor in the performance
of its duties and responsibilities under this Contract. The Department shall neither
have nor exercise any control or direction over the methods by which the
Contractor shall perform its work and functions other than as provided herein.
Nothing in this Contract is intended to, nor shall be deemed to constitute, a
partnership or a joint venture between the parties.

Disputes
Any dispute concerning operational performance of this Contract shall be resolved
informally by the Contract Manager, Operations. Any dispute concerning financial
performance of this Contract shall be resolved informally by the Contract Manager,
Accounting. Any dispute that can not be resolved informally shall be reduced to
writing and delivered to the Department's Director or Deputy Director, Office of
Administration. The Director or Deputy Director, Office of Administration shall
decide the dispute, reduce the decision to writing, and deliver a copy to the
Contractor, the relevant Contract Manager and the Contract Administrator.

Copyrights, Right to Data, Patents and Royalties
Where activities supported by this Contract produce original writing, sound
recordings, pictorial reproductions, drawings or other graphic representation and
works of any similar nature, the Department has the right to use, duplicate and
disclose such materials in whole or in part, in any manner, for any purpose
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whatsoever and to have others acting on behalf of the Department to do so. If the
materials so developed are subject to copyright, trademark, or patent, legal title
and every right, interest, claim or demand of any kind in and to any patent,
trademark or copyright, or application for the same, will vest in the State of
Florida, Department of State for the exclusive use and benefit of the state.
Pursuant to Section 286.021, Florida Statutes, no person, firm or corporation,
including parties to this Contract, shall be entitled to use the copyright, patent, or
trademark without the prior written consent of the Department of State.

The Department shall have unlimited rights to use, disclose or duplicate, for any
purpose whatsoever, all information and data developed, derived, documented, or
furnished by the Contractor under this Contract. All computer programs and other
documentation produced as part of the Contract shall become the exclusive
property of the State of Florida, Department of State, with the exception of data
processing software developed by the Department pursuant to Section 119.083,
Florida Statutes, and may not be copied or removed by any employee of the
Contractor without express written permission of the Department.
The Contractor, without exception, shall indemnify and save harmless the
Department and its employees from liability of any nature or kind, including cost
and expenses for or on account of any copyrighted, patented, or unpatented
invention, process, or article manufactured or supplied by the Contractor. The
Contractor has no liability when such claim is solely and exclusively due to the
combination, operation, or use of any article supplied hereunder with equipment
or data not supplied by the Contractor or is based solely and exclusively upon the
Department's alteration of the article. The Department will provide prompt
written notification of a claim of copyright or patent infringement and will afford
the Contractor full opportunity to defend the action and control the defense of
such claim.
Further, if such a claim is made or is pending, the Contractor may, at its option
and expense, procure for the Department the right to continue use of, replace, or
modify the article to render it noninfringing. (If none of the alternatives are
reasonably available, the Department agrees to return the article to the Contractor
upon its request and receive reimbursement, fees and costs, if any, as may be
determined by a court of competent jurisdiction.) If the Contractor uses any
design, device, or materials covered by letter, patent or copyright, it is mutually
agreed and understood without exception that the Contract prices shall include all
royalties or costs arising from the use of such design, device, or materials in any
way involved in the work to be performed hereunder.
M.

Subcontracts
The Contractor is fully responsible for all work performed under this Contract.
The Contractor may, upon receiving written consent from the Department's
Contract Manager, enter into written subcontract(s) for performance of certain of
its functions under the Contract. No subcontract, which the Contractor enters into
with respect to performance of any of its functions under the Contract, shall in any
Page 17 of29

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CONTRACT # C1864
way relieve the Contractor of any responsibility for the performance of its duties.
All payments to subcontractors shall be made by the Contractor.
If a subcontractor is utilized by the Contractor, the Contractor shall pay the
subcontractor within seven (7) working days after receipt of full or partial
payments from the Department, in accordance with Section 287.0585, Florida
Statutes. It is understood and agreed that the Department shall not be liable to any
subcontractor for any expenses or liabilities incurred under the subcontract and
that the Contractor shall be solely liable to the subcontractor for all expenses and
liabilities under this Contract. Failure by the Contractor to pay the subcontractor
within seven (7) working days will result in a penalty to be paid by the Contractor
to the subcontractor in the amount of one-half (Yz) of one percent (1 %) of the
amount due per day from the expiration of the period allowed herein for payment.
Such penalty shall be in addition to actual payments owed and shall not exceed
fifteen percent (15%) of the outstanding balance due.
N.

Assignment
The Contractor shall not assign its responsibilities or interests under this Contract
to another party without prior written approval of the Department's Contract
Manager. The Department shall, at all times, be entitled to assign or transfer its
rights, duties and obligations under this Contract to another governmental agency
of the State of Florida upon giving written notice to the Contractor.

Force Majeure
Neither party shall be liable for loss or damage suffered as a result of any delay or
failure in performance under this Contract or interruption of performance resulting
directly or indirectly from acts of God, accidents, fire, explosions, earthquakes,
floods, water, wind, lightning, civil or military authority, acts of public enemy,
war, riots, civil disturbances, insurrections, strikes, or labor disputes.

Severability
The invalidity or unenforceability of any particular provision of this Contract shall
not affect the other provisions hereof and this Contract shall be construed in all
respects as if such invalid or unenforceable provision was omitted, so long as the
material purposes of this Contract can still be determined and effectuated.

Use of Funds for Lobbying Prohibited
The Contractor agrees to comply with the provisions of Section 216.347, Florida
Statutes, which prohibits the expenditure of state funds for the purposes of lobbying
the Legislature, the Judicial branch, or a state agency.

Page 18 of29
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CONTRACT # C1864

Verbal Instructions
No negotiations, decisions, or actions shall be initiated or executed by the
Contractor as a result of any discussions with any Department employee. Only
those communications that are in writing from the Department's staff identified in
Section IV., Contract Management, of this Contract shall be considered a duly
authorized expression on behalf of the Department. Only communications from
the Contractor's representative identified in Section IV., C., which are in writing
and signed, will be recognized by the Department as duly authorized expressions
on behalf of the Contractor.

Conflict of Interest
The Contractor shall not compensate in any manner, directly or indirectly, any
officer, agent or employee of the Department for any act or service that he/she
may do, or perform for, or on behalf of, any officer, agent, or employee of the
Contractor. No officer, agent, or employee of the Department shall have any
interest, directly or indirectly, in any contract or purchase made, or authorized to
be made, by anyone for, or on behalf of, the Department.
The Contractor shall have no interest and shall not acquire any interest that shall
conflict in any manner or degree with the performance of the services required
under this Contract.

State Licensing Requirements
All entities defined under Chapters 607, 617 or 620, Florida Statutes, seeking to
do business with the Department shall be on file and in good standing with the
Florida Department of State.

Public Entity Crimes Information Statement
A person or affiliate who has been placed on the Convicted Contractor List
following a conviction for a public entity crime may not submit a bid or proposal
to provide any goods or services to a public entity, may not submit a bid or
proposal to a public entity for the construction or repair of a public building or
public work, may not submit bids or proposals for leases of real property to a
public entity, may not be awarded or perform work as a Contractor, supplier,
subcontractor, or consultant under a Contract with any public entity, and may not
transact business with any public entity in excess of the threshold amount
provided in Section 287.017, Florida Statutes, for Category Two for a period of
thirty-six (36) months from the date of being placed on the Convicted Contractor
List.

Page 19 of29
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CONTRACT # C1864

Discriminatory Vendors List
An entity or affiliate who has been placed on the Discriminatory Vendor List may
not submit a bid or proposal to provide goods or services to a public entity, may
not submit a bid or proposal with a public entity for the construction or repair of a
public building or public work, may not submit bids or proposals on leases of real
property to a public entity, may not perform work as a contractor, supplier,
subcontractor or consultant under contract with any public entity and may not
transact business with any public entity.

Governing Law and Venue
This Contract is executed and entered into in the State of Florida, and shall be
construed, performed and enforced in all respects in accordance with the laws, rules
and regulations of the State of Florida. Any action hereon or in connection herewith
shall be brought in Leon County, Florida.

Liquidated Damages
By execution of this Contract, the Contractor expressly agrees to the imposition of
liquidated damages, in addition to all other remedies available to the Department
by law, as outlined in the Department's Request For Proposal # 00-DC-7295
Section 7.30. The Contractor shall forward a cashier's check or money order,
payable to the Department in the appropriate amount, to the Contract Manager,
Accounting within ten (l0) days of receipt of a written notice of demand for
damages due from the Contract Manager, Accounting.
1. Installation Plan: Requirement - The Contractor has ten (l0)
days from Contract execution to submit an implementation
plan to the Department. Damages, five thousand dollars
($5,000.00) per day shall be paid by the Contractor for each
workday or any part thereof that the plan is delayed.
2.

Transition Implementation Installation of System:
Requirement - Transition, implementation and installation are
limited to 120 days.
Damages, Ten thousand dollars
($10,000.00) per day shall be paid by the Contractor for each
workday or any part thereof over 120 days that
transition/implementation
and
installation
are
not
accomplished.

Installation of Additional Instruments: Requirement - Any
additional instruments at the facilities identified in Attachment
A or instruments to be installed in new facilities shall be
installed within thirty (30) days after written request by the
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CONTRACT # C1864

Department. Damages, five hundred dollars ($500.00) per day
shall be paid by the Contractor for each workday or any part
thereof exceeding the thirty (30) day requirement until the
installation has been successfully completed.

Routine Repairs: Requirement - Repair service shall be
completed within twenty-four (24) hours of notice from the
Department.
Damages, one thousand dollars ($1,000.00)
per day shall be paid by the Contractor for each workday or
any part thereof exceeding the twenty-four (24) hour
requirement until the repair or replacement has been
successfully completed.

Major Emergency Repairs: Requirement - Repair service
shall be completed within twelve (12) hours ofnotice from the
Department. Damages, two hundred fifty dollars ($250.00)
per hour shall be paid by the Contractor for each workday or
any part thereof exceeding the twelve (12) hour requirement
until the repair or replacement has been successfully
completed.

PINs and Inmate Calling Lists: Requirement - New PINs and
inmate calling lists shall be added to the ITS within five (5)
working days of receipt of a written request from the
Department. Damages, five hundred dollars ($500.00) per day
shall be paid by the Contractor for each workday or any part
thereof exceeding the five (5) day requirement until the PINs
and/or inmate calling lists are added.

Reports and Notifications:
Requirement - Reports and
notifications shall be provided to the Department as defined in
the RFP and the contract that results from the RFP. Damages,
five hundred dollars ($500.00) per day shall be paid by the
Contractor for each workday or any part thereof exceeding
each reporting or notification requirement.

Bi-annual Audit Performance Review: Requirement - The
ITS operating systems are accurately and completely
recording all calls made. Damages, five hundred dollars
($500.00) per adverse audit finding.

Rate Information: Requirement - The Contractor shall
provide current rate iriformation in writing to the Contract
Manager, Accounting, within five (5) days of any change in
rates. Damages, one thousand dollars ($1,000.00) per day
shall be paid by the Contractor for each workday or any part
thereof exceeding the requirement.
Page 21 of29

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CONTRACT # C1864

10.

Recording Media: Requirement - The Contractor shall provide
a ninety (90) day supply ofrecording media for Department
staffto record calls at each Department site.
Damages, five
hundred dollars ($500.00) per day shall be paid by the
Contractor for each workday or any part thereof during which
the supply drops below one-third of the ninety day supply level.
Imposition of these damages will begin on the third day after
notification.

11. Commission and Call Detail Report: Requirement - The
Contractor shall provide the commission and call detail report
with thirty (30) days ofthe last day afthe Contractor's regular
billing cycle. Damages, five thousand dollars ($5,000.00) per
day shall be paid by the Contractor for each workday or any
part thereof past the thirtieth (3oth) day.

Performance Guarantee
The Contractor shall furnish the Department with a Performance Guarantee equal to
$1,500,000.00. The form of the guarantee shall be a bond, cashier's check,
treasurer's check, bank draft, or certified check made payable to the Department.
The guarantee shall be furnished to the Contract Manager, Operations within thirty
(30) days after execution of this Contract.

Limitation of Remedies
The Contractor's entire liability and the Department's exclusive remedy shall be as
follows:
1.

In all situations involving performance or non-performance of machines or
programming (other than licensed programs) furnished under this
Contract, the Department's remedy is (a) the adjustment or repair of the
machine or replacement of its parts by the Contractor, or at the
Contractor's option, replacement of the machine or correction of
programming errors, or (b) if, after repeated efforts, the Contractor is
unable to install the machine or a replacement machine, model upgrade or
feature in good working order, or to restore it to good working order, or to
make programming operate, all as warranted, the Department shall be
entitled to recover actual damages to the limits set forth in this section.
For any other claim concerning performance or non-performance by the
Contractor pursuant to, or in any other way related to the subject matter of,
this Contract, or any order under this Contract, the Department shall be
entitled to recover actual damages to the limits set forth in this section.

Page 22 of29
MODEL DOCUMENT REVISED 6/1/00

CONTRACT # C1864

(If this Contract is for purchase of machines, then the following shall
apply.) The Contractor's entire liability for damages to the Department for
any cause whatsoever, and regardless of form of action, whether in
Contract or in tort including negligence, shall be limited to the greater of
$100,000 or the appropriate price stated herein for the specific machines
that caused the damages or that are the subject matter of or are directly
related to the cause of action. The foregoing limitation of liability will not
apply to (a) the payment of cost and damage awards referred to in "Patents
and Royalties", or to (b) claims for reprocurement costs or the cost of
cover pursuant to Division of Purchasing Rule 60A-l.006, Florida
Administrative Code, entitled "Default", or to (c) claims for personal
injury or damage to real or tangible personal property caused by the
Contractor's negligence or tortious conduct.

(If this Contract is for purchase of hardware maintenance services, then the
following shall apply.)
The Contractor's entire liability and the
Department's exclusive remedy for damages to the Department for any
cause whatsoever, and regardless of the form of action, whether in
Contract or in tort including negligence, shall be limited to actual damages
up to the greater of $100,000 or an amount equal to 12 months'
maintenance charges for the specific machines under this Contract that
caused the damages or that are the subject matter of, or are directly related
to, the cause of action. Such maintenance charges will be those in effect
for the specific machines when the cause of action arose. The foregoing
limitation of liability will not apply to (a) the payment of cost and damage
awards referred to in "Patents and Royalties" or to (b) claims for
reprocurement costs or costs to cover pursuant to Division of Purchasing
Rule 60A-1.006, Florida Administrative Code, entitled "Default", or to (c)
claims by the Department for personal injury or damage to real property or
tangible personal property caused by the Contractor's negligence or
tortious conduct.

(If this Contract is for purchase of software maintenance services, then the
following shall apply.)
The Contractor's entire liability and the
Department's exclusive remedy for damages to the Department for any
cause whatsoever, and regardless of the form of action, whether in
Contract or in tort including negligence, shall be limited to actual damages
up to the greater of $100,000 or an amount equal to 12 months'
maintenance charges for the specific software product under this Contract
that caused the damages or that are the subject matter of, or are directly
related to, the cause of action. Such maintenance charges will be those in
effect for the specific software product when the cause of action arose.
The foregoing limitation of liability will not apply to (a) the payment of
cost and damage awards referred to in "Patents and Royalties," or to (b)
claims for reprocurement costs or the cost of cover pursuant to Division of
Purchasing Rule 60 1A-I. 006, Florida Administrative Code, entitled
"Default", or to (c) claims by the Department for personal injury or
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MODEL DOCUMENT REVISED 6/1100

CONTRACT # C1864

damage to real property or tangible personal property caused by the
Contractor's negligence or tortious conduct.
5.

(If this Contract is for the acquisition of licensed programs, including
personal computer licensed programs, then the following shall apply.) The
Contractor's entire liability and the Department's exclusive remedy shall be
as follows: In all situations involving performance or non-performance of
licensed programs furnished under this Contract, the Department's remedy
is (1) the correction by the Contractor of licensed program defects, or (2)
if, after repeated efforts, the Contractor is unable to make the licensed
program operate as warranted, the Department shall be entitled to recover
actual damages to the limits set forth in this section. For any other claim
concerning performance or non-performance by the Contractor pursuant
to, or in any way related to, the subject matter of this Contract, the
Department shall be entitled to recover actual damages to the limits set
forth in this section. The Contractor's liability for damages to the
Department for any cause whatsoever, and regardless of the form of
action, whether in Contract or in tort including negligence, shall be limited
to the greater of $1 00,000 or the one-time charges paid for, or any monthly
license or initial license charges which would be due for 12 months' use of
the licensed program that caused the damages or that is the subject matter
of, or is directly related to, the cause of action and shall include any initial
or process charges paid to the Contractor. This limitation of liability will
not apply to (a) the payment of cost and damage awards referred to in
"Patents and Royalties" or to (b) claims for reprocurement costs or the cost
of cover pursuant to Division of Purchasing Rule 60A-l.006, Florida
Administrative Code, entitled "Default", or to (c) claims for personal
injury or damage to real or tangible personal property caused by the
Contractor's negligence or tortious conduct.

The Contractor shall hold and save the Department harmless from any and
all suits and judgments against the Department for personal injury or
damage to real or tangible personal property caused by the Contractor's
tortious conduct in the performance of this Contract provided that (a) the
Department promptly notifies the Contractor in writing of any claim, and
(b) the Contractor shall be given the opportunity, at its option, to
participate and associate with the Department in the control, defense and
trial of any claims and any related settlement negotiations and, provided
further, that with respect to any claim, or portion thereof, for which the
Contractor agrees at the initiation of such claim that the Contractor shall
save and hold the Department harmless, the Contractor shall have the sole
control of the defense, trial and any related settlement negotiations, and (c)
the Department fully cooperates with the Contractor in the defense of any
claim.

Page 24 of29
MODEL DOCUMENT REVISED 6/l/00

CONTRACT # C1864

AA.

In no event, however, will the Contractor be liable for (a) any damages
caused by the Department's responsibilities, or for (b) any lost profits or
other consequential damages, even if the Contractor has been advised of
the possibility of such damage, or for (c) any claim against the Department
by any other party, except as provided in the hold harmless provision of
the preceding paragraph of this Special Condition and except as provided
in the paragraph entitled "Patents and Royalties", or for (d) any damages
caused by performance or non-performance of machines or programming
located outside the United States or Puerto Rico.

Convicted Felons Certification
No personnel assigned to this Contract may be a convicted felon or have relatives
either confined by or under supervision of the Department.

AB.

Year 2000 Compliance Warranty
For purposes of this Year 2000 warranty, the term "Product" shall include
software, firmware, microcode, hardware and embedded chip technology.
The Contractor warrants that the Product is Year 2000 Compliant. All versions of
the Product offered by the Contractor and purchased by the State, for which
Contractor is obligated to provide maintenance services are, and in the future, will
be, Year 2000 compliant. Year 2000 Compliant means the Product will include
the ability to: consistently handle date information before, during, and after
January 1, 2000, including accepting date input, providing date output, and
processing dates; function before, during and after January 1, 2000, without the
need for program changes caused by the advent of the new century; properly
handle all date-related information before and following January 1, 2001,
including but not limited to accurate and reliable performance in processing date
and date related data, including calculating, comparing and sequencing; properly
process any and all date calculations before, on and after the leap year date of
February 29, 2000; and store and provide output of date information in ways that
are unambiguous as to century.
The duration of this warranty and the remedies available to the state for breach of
this warranty shall be as defined in, and subject to, the terms and limitations of
any general warranty provisions of this Contract, provided that notwithstanding
any provision to the contrary in such warranty provision(s), or in the absence of
any such warranty provision(s), defects in the Product with regard to year 2000
Compliance, if any, will be corrected by Contractor at Contractor's cost within a
timeframe mutually agreed upon with the state. Contractor cannot be held
responsible for errors resulting from devices or systems external to this tract
which are permitted to directly access any database provided under this Contract
and overwrite Product date fields or from the user's improper integration of nonYear 2000 Compliant systems. Nothing in this warranty shall be construed to
Page 25 of29

MODEL DOCUMENT REVISED 6/1/00

CONTRACT # C1864

limit any rights or remedies the state may otherwise have under this Contract with
respect to defects other than Year 2000 performance.
Year 2000 Remedy Clause
In the event of any decrease in product functionality related to time and daterelated codes and internal subroutines that impede the hardware or software
programs from operating beyond the Millennium Date Change, Licensors and
Contractors of Licensors' products, agree to immediately make required
corrections to restore hardware and software programs to the same level of
functionality as warranted herein at no charge to the licensee, and without
interruption to the ongoing business of the licensee, time being of the essence.
Resellers
All products provided under this Contract will be Year 2000 Compliant. Year
2000 Compliant means the Product will include the ability to: consistently handle
date information before, during, and after January 1, 2000, including accepting
date input, providing date output, and processing date; function before, during and
after January 1,2000, without the need for program changes caused by the advent
of the new century; properly handle all date-related information before and
following January 1, 2001, including but not limited to accurate and reliable
performance in processing date and date-related data, including calculating,
comparing and sequencing; properly process any and all date calculations before,
on and after the leap year date of February 29, 2000; and store and provide output
of date information in ways that are unambiguous as to century. Resellers may
provide a "pass through warranty" from the manufacturer/software developer,
which meets all the warranty requirements of the state, and which shall include all
other warranties provided by the manufacturer or software developer. Reseller
shall be responsible for warranty assurance, assistance, enforcement and any other
actions or remediation, required to satisfy warranty requirements.
Waiver of breach of any provision of this Contract shall not be deemed to be a waiver of any other
breach and shall not be construed to be a modification of the terms of this Contract.
This Contract, RFP #00-DC-7295 and the Contractor's response to that RFP, contain all the terms
and conditions agreed upon by the parties. These documents supercede any former written
agreement with the Contractor. In the event of any conflict in language among these documents,
the Department's RFP will govern.

Page 26 of29
MODEL DOCUMENT REVISED 6/1/00

CONTRACT # C1864

IN WITNESS THEREOF, the parties hereto have caused this Contract to be executed by their
undersigned officials as duly authorized.
STATE OF FLORIDA
DEPARTMENT OF CORRECTIONS

CONTRACTOR:
MCI WORLDCOM
COMMUNIC TIONS, INC.
SIGNED
BY:

~~N~L
NAME: Michael W. Moore

TITLE :_-'S=--:o:tI-=-I'

DATE:

Il24y /'1,

TITLE: Secretary
Department of Corrections
DATE:

;ltJo/

CONTRACTOR'S FEID #

C/.,- 0

~/7" 8

';'/1 ,; Zd(;(

APPROVED AS TO FORM AND
LEGALITY SUBJECT TO
E
C TION BY THE PARTIES:
7

- ~I 0 's A. argas
(J!~.oV. Genera Counsel

«)"

/
Department of Corrections

Page 27 of29
MODEL DOCUMENT REVISED 6/1/00

/
/c====::-

,--,ONTRACT # 1864

ATTACHMENT A
Each institution shall have included one (1) TDD phone.
There
shall also be a minimum of one (1) coin operated phone per
institution, annex, work camp, road prison and forestry camp as
directed by the Contract Manager.

MAJOR FACILITY & WORK
CAMPS

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Apalachee East
Apalachee West
Arcadia Road Prison
Avon Park CI and Work Camp
Baker CI and Work Camp
Berrydale
Big Pine Key
Brevard CI and Work Camp
Broward Correctional
Calhoun CI and Work Camp
Caryville Work Camp
Central Florida Reception
Center
Century CI and Work Camp
Charlotte
Columbia CI and Work Camp
Copeland Road Prison
Cross City CI and Work Camp
Dade CI and Work Camp
DeSoto CI and Work Camp
Everglades
Florida Correctional (Lowell
Women)
Florida State Prison "a" Unit

18
25
6
30
33
13
4
56
17
34
4
78
41
23
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Page 28 of30

a
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,~ONTRACT

Franklin Work Camp
Ft. Myers Work Camp
Gainesville
Gainesville Work Camp
Glades CI and Work Camp
Graceville Work Camp
Gulf CI and Annex
Gulf Forestry Camp
Hamilton Annex
Hamilton CI , and Work Camp
Hardee CI and Work Camp
Hendry CI and Work Camp
Hernando
HillsborouQh
Holmes CI and Work Camp
Indian River
Jackson CI and Work Camp
Jefferson
Lake
Lancaster CI and Work Camp
LarQo
Lawtey
Levy Forestry camp
Liberty CI and Work Camp
Loxahatchee Road Prison
Madison CI and Work Camp
Marion
Martin CI and Work Camp
Mayo CI and Work Camp
New River East
New River West
North Florida Reception Center
(M)
North Florida Reception Center
(W)
Okaloosa CI and Work Camp
Okeechobee
Polk CI and Work Camp
Putman
Quincy
River Junction
Santa Rosa
South Florida Reception

8
5
12

11
40
8
72
10
28
23
51
38
15
10
42
28

0
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Page 29 of30

0
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# 1864

Center (M)
South Florida Reception
Center (A)
Sumter CI and Work Camp
Tallahassee Road Prison
Taylor CI and Annex
Tomoka CI and Work camp
Union
Wakulla CI and Work Camp
Walton CI and Work Camp
Washington
Zephyrhills

WORK RELEASE CENTERS
ATLANTIC
BARTOW
COCOA
DAYTONA
DINSMORE
F1. PIERCE
HOLLYWOOD
KISSIMMEE
MARIANNA
MIAMI NORTH
OPA LOCKA
ORLANDO
PANAMA CITY
PENSACOLA
PINE HILLS
PINELLAS
POMPANO BEACH
SANTA FE
SHISA - EAST
I(JAC KSO NVI LLE)
S1. PETERBURG
TALLAHASSEE
TARPON SPRINGS
WEST PALM BEACH

NTRACT # 1864

l
56

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59
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34
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22
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0
0
0
0
0
0
0
0
0
0
0
0

6
5
6
9

0
0
0
0
0
0
2
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

6
5
6
9
8
9
21
12
2
13
15
8
6
6
4
3
16
5
2

0
0
0
0

9
5

Page 30 of30

8
9
19
12
2
13
15
8
6
6
4
3
16
5
2
9
5

7
12

FL Contract with MCI Worldcom -- Amendment 4 -- 2007

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