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501 KAR 6:020
Policies and Procedures
October 12, 2012
February 1, 2013
ACA Standard 4-4497 4-4497-1, 4-4275,
KRS 196.035, 197.020
INMATE ACCESS TO TELEPHONES
“Emergency telephone call” means a call involving an illness of a serious nature, death of
immediate family, or impending disaster related to the inmate’s property.
“Immediate family” means:
parents, including stepparents and those who may have reared the inmate
in place of parents;
brothers and sisters and other sibling relations, for example, half and step
spouse and children including step-children or adopted children;
son-in-law, daughter-in-law, sister-in-law, brother-in-law, mother-in-law,
a child to whom the inmate, although not a natural parent, acted as a
POLICY and PROCEDURE
An inmate shall be provided with reasonable and equitable access to the
telephone. The telephone service shall be reasonably priced, with rates and
surcharges commensurate with the general public, and comply with state and
February 1, 2013
An inmate with hearing or speech disabilities and inmates who wish to
communicate with parties who have these disabilities shall be afforded access to a
telecommunications device for the deaf (TDD) or comparable equipment.
An inmate telephone call may be monitored on a random basis or if there is reason
to believe the telephone privilege is being abused in a manner that is in violation
of law or detrimental to the security of the institution, employees, or other
inmates. If an institution monitors an inmate’s telephone call, a sign clearly
stating that telephone conversations may be monitored shall be visibly posted by
every inmate telephone or within the telephone area if multiple phones are
Staff shall not listen to a call from an inmate to his attorney.
If an inmate receives an incoming emergency telephone call,
referred to an appropriate institutional staff member who
emergency nature of the call and obtain the telephone number
calling party. The inmate may be advised of this information
return the call.
An inmate telephone call shall be a collect call made at the expense of the person
called. Third party calls shall not be permitted. An inmate telephone call may be
charged to the institution only in an emergency situation with prior approval from
institutional administrative staff.
The offenses and penalties for a violation of this policy shall be in accordance
with CPP 15.2.
the call shall be
shall verify the
and name of the
and permitted to