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RFP NUMBER 2019-064-6828
DALLAS COUNTY, TEXAS
SECURUS TECHNOLOGIES LLC
This Master Agreement ("Agreement") is made and entered into by and between the Dallas County, Texas,
("County") a political subdivision of the State of Texas acting by and through the Dallas County Commissioners
Court and Securus Technologies LLC ("Contractor") with a place of business at 4000 International Parkway,
Carrollton, Texas 75007. Both County and Contractor are sometimes referred to as "Party'', or collectively as
WHEREAS, County issued RFP No. 2019-064-6828 RFP for Inmate Phone, Video Visitation Service and Multifunction Kiosk Provider for Dallas County ("RFP");
WHEREAS, Contractor responded to RFP; and
WHEREAS, Contractor responded and represented that its proposed services shall meet or exceed the
requirements and specifications of the RFP; and
WHEREAS, Contractor represents that it has the experience and holds all necessary pennits, licenses and
certificates to practice and perform the services and desires to perform the services covered in this Agreement;
WHEREAS, County desires to retain a qualified and experienced Contractor to provide an inmate phone/video
visitation and inmate multi-function Kiosk services "Project"; and
WHEREAS, County has selected Contractor as the highest ranked firm for County RFP No. 2019-064-6828 and
agrees to pay Contractor for the services provided as detailed in this Agreement and the RFP;
NOW THEREFORE, in consideration of the terms, conditions, covenants, and performance of the scope of
work and services contained herein, as attached and made a part hereof, County and Contractor mutually agree
1. INCORPORATED DOCUMENTS
The following documents are incorporated by reference as if fully reproduced herein:
Cost and Other Fees Price Schedule, attached as Exhibit A;
Contractor's Title VI Assurances and Compliance, attached as Exhibit B;
County's RFP No. 2019-064-6828, attached as Exhibit C;
Contractor's response to the RFP ("Response"), attached as Exhibit D;
Contractor's BAFO to the RFP ("BAFO"), attached as Exhibit E; and
FBI CJIS Security Addendum, attached as Exhibit F.
2. ORDER OF PRECEDENCE
In the event of any conflict or inconsistency between or among the provisions of this Agreement between the
County and Contractor or any incorporated or referenced document or any exhibit, attachment, or associated
document. such conflict or inconsistency shall be resolved in the following order of precedence: (1) this
Agreement; (2) Exhibit A; (3) Exhibit B; (4) Exhibit C; (5) Exhibit D; (6) Exhibit E; and then (7) Exhibit F.
3. CONTRACT TERM
The initial term ("Term") of this Agreement shall be for five (5) years, commencing upon the date of execution
by Dallas County Commissioners Court ("Effective Date"), unless terminated earlier under any provision hereof.
Upon the written notification of County, the Agreement may be extended for up to three (3) additional three
month terms, in order to provide Contractor additional time, if deemed necessary by County, to complete the
scope of services provided below. Upon expiration of the Tenn of this Agreement, Contractor agrees to hold
over the terms and conditions of this Agreement for such a period of time as may be reasonably necessary, but
not to exceed 120 days, to renew this Agreement or allow the County to re-solicit this Agreement through a
competitive solicitation process.
4. DESCRIPTION OF PROJECT
County and Contractor agree the Project is to provide a Hosted Video Visitation Solution meeting the technical
requirements in the RFP.
S. SCOPE OF SERVICES AND WORK
The scope of services includes the services and facilities requested in the RFP, which envisions a Hosted Video
Visitation Solution, including, but not limited to provision of the following (as outlined in the RFP):
1) A comprehensive Inmate Phone Service that will allow for collect and prepaid (to include debit) calls for
intralata, interlata, intrastate, interstate and international calls and local telephone exchange service;
2) A technology system, which includes, but is not limited to system infrastructure, network, database,
servers, new call processors, digital and analog communications circuits telecommunications capabilities,
monitoring, and other required system functionality as specified in Section 2 of the RFP to support the
inmate and pay phone telephone service;
3) Installation of new/refurbished to like new telephone instruments (equipment) at all identified facilities
including the required number of instruments and any required station cabling as determined necessary;
4) Creation of a centralized database which shall contain all data elements necessary for provision of
monitoring services, reporting and historical call transaction information;
5) Hosted video visitation services;
Free community tablets including self-betterment programs and the offering of premium content;
7) Any value-added service features not specifically outlined within the RFP;
8) Contractor personnel will perform oversight, administration, operational assistance and maintenance and
repair to the IPS system and equipment. It is anticipated that at a minimum, the system administrator and
3 technician will be assigned on-site, full-time;
9) Ongoing maintenance, repair, and/or replacement and/or upgrades of all equipment, systems and software
as determined necessary to ensure service delivery;
10) All required training and instructional materials required for use of the telephone services as applicable to
inmates, families, and/or County staff;
11) Texas Commission on Jail Standards minimum standards and mandates must be applied; and
12) All related support services not otherwise indicated within the RFP
6. BACKGROUND CHECKS
Contractor acknowledges and agrees to perform background checks and e-verify on all employees
assigned and providing services to County under this Agreement prior to commencing services or work.
Contractor shall conduct these checks as required by the RFP. "Background check" means, including but not
limited to, the research and verification of an individual's employment history, criminal history, identity, driving
record history, current and past residences, and any discrepancies contained therein. The cost of this background
check will be the sole responsibility of the Contractor. The County reserves the right to approve/refuse any
prospective employees including subcontractors of the Contractor as a result of the background check. The
following items will be included in a background check, at a minimum:
E-Verify all employees, personnel and subcontractors providing services under this contract;
Employment history (last ten (10) years);
Social Security number verification;
Assumed names and aliases search;
State criminal records search for an unlimited period of time including court records search, Motor
Vehicle Driving Records search, Department of Public Safety search, Department of Corrections
search, Administrative Office of Court search, a County criminal records search for all counties
of residence, and a Justice of the Peace criminal records search for all precincts of residence;
Federal criminal records search for an unlimited period of time, including National Sex Offender
Public Registry Search and National Criminal Records Database Search;
Current and prior address check; and
Employee photo picture.
The background check must be performed and completed at least seven (7) days prior to each employee
or personnel providing services to County. A copy of thee-verify documentation and background check will be
provided to County and County will be advised, if: l) the background check identifies any criminal history,
including but not limited to, any warrants, misdemeanor or felony convictions/indictments/arrest/pending
charges, deferred adjudication or community supervision, dismissals, or outstanding traffic tickets (three months
or older); or 2) the background check identifies any discrepancy or inconsistency in the information provided,
including with the Social Security number or name provided. Copies of all background check results shall be
made available to the County.
Contractor shall furnish the County with a completed verification certificate, Dallas County Background
Check Verification Certificate ("Certificate"), signed by the Contractor containing the employee/personnel's full
legal name, full address, date the background check was performed, and date of hire by the Contractor. The
Certificate should be sent to the Dallas County Facilities Management Contract Manager or designated
representative via E-mail or in a sealed envelope marked Confidential." The certificate must state that a
background check has been performed on the employee/personnel and that the findings are satisfactory. If not
satisfactory, the Certificate must state any potential problems (e.g., information discrepancies or inconsistencies,
gaps in background, criminal felony or misdemeanor convictions/indictments/ arrests/pending charges,
outstanding warrants or traffic tickets, wrong or invalid Social Security number, deferred adjudication,
community supervision, etc.) discovered during the background check. Upon receipt of a Certificate identifying
problems with the background check: 1) the County department requesting the personnel will assess the identified
issues, pursuant to County policies and other laws and regulations; and 2) Dallas County Facilities Management
Contract Manager will advise the Contractor whether the County department will permit the personneUemployee
to perform the service.
County's Rights to Further Screen Personnel
In evaluating Contractor's employees and personnel providing services under this contract, certain County
departments or divisions may require additional background checks, including but not limited to, criminal record
checks and fingerprinting. These additional background check requirements do not waive any responsibility or
obligation of the Contractor under this Section 6.
6.4.1 Section 344.310 of the Texas Administrative Code requires criminal history searches to be
conducted on all personnel who may have direct unsupervised contact with youth in juvenile justice
facilities and programs prior to being granted access to juveniles, or facilities. Contractor (including
Contractor's employees) or individuals who are not licensed by the Texas Department of State Health
Services or other state agency must have a fingerprint-based criminal history search conducted from
databases maintained by the State of Texas and the Federal Bureau of Investigations for each individual
providing services under the Contractor's contract within two (2) years prior to the date of the most recent
contract. Contractor (including Contractor's employees providing services under this contract without a
state professional license) are required to submit fingerprint-based criminal history searches through the
Texas Department of Public Safety's Fingerprint Applicant Services of Texas (FAST) system. Contractor
is responsible for all cost associated with FAST fingerprint based check and criminal record check.
6.4.2 For positions with access (or potential access) to Criminal Justice Information (CJI) in accordance
with the Federal Bureau of Investigation CJIS Security Policy 5.3, as amended, and the Texas Department
of Public Safety's CJIS Policy; or (ii) as deemed necessary, at its sole discretion.
6.4.3 The Contractor shall inform all employees and personnel providing services of this contract of the
additional background check screening requirements. The additional background check (including
fingerprinting) will be the responsibility of Contractor.
Contractor shall have the personnel including subcontractors execute any necessary consents, releases,
a. To allow County or a third party agency to collect and check the employee/personnel's
background and qualifications, as permitted by applicable law, under Section 6.4~ and
b. To release to County (and its employees) the employee/personnel's background history
and/or criminal history.
Contractor must have the background of any employee, personnel including subcontractors providing work or
services to the County re-verified:
6.5.1 Twelve months from the date the employee or personnel first started providing services to County,
if the employee or personnel provided continuous services to the County; or
6.5.2 If there is a gap, of thirty (30) days or more, in the employee or personnel providing services to
County. Upon such re-verification, Contractor shall provide County with another Certificate pursuant to
the requirements in Section 6.3.
Contractor represents and warrants;
6.6.1 All employees have undergone the Contractor's background check and a County Background
Check Verification Certificate has been provided to Dallas County Facilities Management Contract
6.6.2 Contractor has a background check process/service which includes, at a minimum, the
searches/information identified in Section 6.1;
6.6.3 It will not assign or permit any individual to perform services or work for the County unless (i) the
individual has passed the background check; or (ii) it has notified the County of potential problems and
such problems have been resolved; and
6.6.4 It will ensure that personnel are in compliance with the background check requirements in this
Section 6 throughout the term of the Agreement, and any extensions thereto, including the duty to notify
in Section 6.5.
The cost/pricing will be in accordance with Exhibits A, C, and D and will go into effect within IO days of Contract
execution, provided the County makes available free community tablets including self-betterment programs and
the offering of premium content. This Contract shall be revenue neutral in that all services will be provided to
inmates at the costs provided for in Exhibit A and no additional compensation shall transfer between County and
Contractor during the term of this Agreement.
8. BILLING AND PAYMENT
Contractor shall pay all of its own out-of-pocket expenses.
Contractor will not be paid or reimbursed for funds used or spent for any unauthorized or unallowable use
under this Agreement or any state and/or federal regulations.
Contractor agrees to establish safeguards to prohibit employees from using their positions for a purpose
that constitutes or presents the appearance of personal or organizational conflict of interest or personal gain.
Contractor assures that neither it nor its employees, volunteers, agents or officers shall receive personal
benefits, commission, consideration, or gains in performance of the work or services outlined in this Agreement.
Furthermore, Contractor agrees to disclose prior to commencement of a particular assignment any material or
financial interests that it or a third party may have in the work or services required under this Agreement.
Contractor assures that funds received pursuant to this Agreement will not be used for lobbying the Texas
legislature or any governmental agency in connection with a particular contract.
Contractor shall pay all subcontractors and consultant in a timely manner. County shall have no liability
to any subcontractors in the event Contractor does not pay or delays payment to any subcontractors. At termination
or expiration of this Agreement, Contractor shall deliver to County an affidavit of all bills paid. Final payment
shall be contingent upon receipt of such affidavits as resolution of all accounting for which County is or may be
liable under this Agreement.
Under Section 231.006, Texas Family Code, Contractor certifies to County that the owner(s) of at least a
25% interest in the organization is not delinquent in any child support obligation that renders him/her ineligible
to receive payment under the terms of this Agreement. Contractor hereby acknowledges that this Agreement may
be terminated and payment may be withheld if this Certification is inaccurate.
Contractor certifies that neither it nor any of its principals is presently debarred, suspended, proposed for
debarment, declared ineligible, or voluntarily excluded from participating in this Agreement by any Federal
department or agency.
Best Efforts to Minimize Costs to County: Contractor shall use its best efforts to complete each assigned
task in as economical a manner as possible and to minimize any charges incurred in connection therewith to the
maximum extent possible, consistent with Contractor's other obligations under this Agreement.
Failure to comply with any of these assurances will put Contractor in default and material breach of this
Agreement and may result, at the sole discretion of County, in the disallowance of funds and the withholding of
future awards, in addition to any other remedies permitted by law.
Governmental Consent: Contractor warrants that no consent, approval, or withholding of objection is
required from any governmental authority with respect to the entering into or the performance of this Agreement.
9.10 Corporate Good Standing: Contractor represents and warrants that it: (i) is a corporation duly incorporated,
validly existing and in good standing; (ii) has all requisite corporate power and authority to execute, deliver and
perform its obligations hereunder; (iii) is duly licensed, authorized or qualified to do business and is in good
standing in every jurisdiction in which a license, authorization or qualification is required for the ownership or
leasing of its assets or the transaction of business of the character transacted by it except when the failure to be
so licensed, authorized or qualified would not have a material adverse effect on Contractor's ability to fulfill its
10. CONTRACTOR'S PROFESSIONAL WARRANTIES
10.1 No Actions, Suits. or Proceedings: Contractor warrants that there are no actions, suits, or proceedings,
pending or threatened, that will have a material adverse effect on Contractor's ability to fulfill its obligations
under this Agreement. Agreement further warrants that it will notify County immediately if Contractor becomes
aware of any action, suit, or proceeding, pending or threatened, which will have a material adverse effect on
Contractor's ability to fulfill the obligations under this Agreement.
10.2 Warranty of Contractor's Capability: Contractor warrants that it is financially capable of fulfilling all
requirements of this Agreement and that Contractor is a validly organized entity that has the authority to enter
into this Contract. Contractor warrants that it is not prohibited by any loan, contract, financing arrangement, trade
covenant, or similar restriction from entering into this Agreement.
10.3 Professional Quality: Contractor warrants to County that all materials, work, and services will be of
professional quality conforming to generally accepted practices, and that all work and services provided under
this Agreement will be performed in a manner consistent with that degree of care, qualification and skill ordinarily
exercised by members of the same profession currently practicing under similar circumstances. If there are no
applicable or recognized professional standards in the applicable area or areas of expertise required to perform
such work or services, then Contractor will perform all services in a good and professional manner that meets
County' s goals and objectives as stated herein as well as otherwise adds value to or improves the performance of
County's expectations, objectives, and purposes as stated in this Agreement. Any work that is determined by
County to be less than professional quality will be corrected without charge. This warranty extends for ninety
(90) business days past termination or expiration of this Agreement. This warranty is limited to rework of the
unsatisfactory service or product without change to the original specifications and without regard to the amount
of the effort expended on the original service or work product.
10.4 Collusion: Contractor expressly warrants and certifies that neither the Contractor nor its employees or
associates has directly or indirectly entered into any agreement, participated in any collusion, or otherwise taken
any action in restraint of free competition in conjunction with the competitive bidding process for this Agreement
or this Agreement itself.
10.5 Sectarian Activity: Contractor expressly warrants and certifies that no funds under this Agreement are
used either directly or indirectly, in the support of any religious or anti-religious activity, worship, or instruction.
11.1 Reporting. Contractor agrees to submit all required documentation and reports on a timely basis and in
accordance with the specified time frames pursuant to this Agreement. Commission and Call Detail
Report/Supporting Documentation for Monthly Activities will be submitted by the Contractor in electronic format
on a monthly basis no more than 30 days following the end of the previous month. Penalties for delinquent
reporting may include withholding of payments until such time all reports are received, cancellation or termination
of this Agreement with no obligation to pay for undocumented work or services, or both.
11 .2 Access to Records. Contractor agrees that County, or any of its duly authorized representatives, has the
right of timely and reasonable access to any books, documents, papers, reports, or other records of Contractor that
are pertinent to the fulfillment of the requirements of this Agreement, in order to make audit, examinations,
excerpts, transcripts, and copies of such documents. This right also includes timely and reasonable access to
Contractor's personnel for the purpose of reviewing, interviewing, evaluating, and monitoring related to such
documents. All such items shall be furnished to the requesting party in Dallas County, Texas within a reasonable
11 .3 Ownership. All information, findings, reports, data, and supporting documents shall at all time remain
the sole and exclusive property of the Contractor. The County retains ownership of all recorded communications
and inmate call/inmate video visitation data.
11 .4 Adequacy of Records. If the Contractor's books, records, and other documents relevant to this Agreement
are not sufficient to support and document that allowable work or services were provided to County, Contractor
shall reimburse County for the services not so adequately supported and documented. If any audit reveals any
material deviation from this Agreement and specification requirements, any misrepresentation, or any overcharge
to the County, the County will be entitled to recover damages, as well as the cost of the audit.
11 .5 Audit. The Dallas County Auditor, its assigns, a Federal agency, a State agency, or any other
governmental entity approved by County shall have the right to audit all data or documents related to this
Agreement. Such data shall be furnished in Dallas County, Texas at a mutually convenient time within a
reasonable time. Should County determine it reasonably necessary, Contractor shall make all of its records, books,
and documents reasonably related to this Agreement available to authorized County personnel, at reasonable
times and within reasonable periods, for inspection or auditing purposes or to substantiate the provisions of
services under this Agreement.
11 .6 Availability and Retention of Records. All financial books, records, statistical and management books
and records pertaining to the work or services delivered and all financial books, records, statistical and
management books and records shall be available for examination and audit by County, Federal, State or the
County's duly authorized representatives for a period of not less than four (4) years after final payment of the
Contractor's fee expenses under the Agreement or until all pending County, State, and Federal audits are
completed, whichever is later. All records related to this Agreement must be kept in a single location, either at
Contractor's principle place of business or its place of business where the work or services are performed.
CONFIDENTIALITY AND OPEN RECORDS ACT
12. l Contractor shall not disclose privileged or confidential communications or information acquired in the
course of the performance of the work or services under this Agreement, unless authorized by law. Contractor
agrees to adhere to all confidentiality requirements, as applicable, for the work and services performed for County
under this Agreement.
12.2 Public Information Act. The Parties acknowledge and agree that County is subject, as a matter of law, to
TEX. GOV'T CODE ANN.§ 552 (Vernon 1994), also known as the "Texas Public Information Act" (hereinafter
"Public Information Act"). Notwithstanding any other provision, the Parties agree that in the event that any
provision of this Agreement, or other documents related to this Agreement, including, but not limited to, any
exhibit, attachment, amendment, addendum, or other incorporated document, is in conflict with the Public
Information Act, such provision shall be of no force or effect. Furthermore, it is expressly acknowledged and
agreed that the County, County Commissioners Court, County Judge, Elected County Officials, County
Department Heads and County Employees (hereinafter "County Requestors") may request advice, decisions and
opinions of the Attorney General of the State of Texas in regard to the application of the Public Information Act
to any software, hardware, firmware, or any part thereof, or other equipment or item, data or information, or any
other thing or item furnished to or in the possession or knowledge of County. It is further acknowledged and
agreed that the County Requestors have the right and obligation by law to rely on the advice, decisions, and
opinions of the Texas Attorney General. Contractor hereby releases the County Requestors from any and all
liability or obligation of any type, kind or nature regarding any disclosure of any software, hardware, firmware,
or any part thereof, or other equipment or item, data or information, or any other thing or item furnished by
Contractor or in the possession or knowledge of the County that is determined by County or in reliance on any
advice, decision or opinion of the Texas Attorney General to be available to the public or any persons.
12.3 To the extent permitted by the Public Information Act, the Parties agree to keep confidential (and store in
a secure area with limited access) and will not copy, publish, sell, exchange, disclose, or provide to others or use
any information, documents or data, provided to or disclosed to the other party, or any information related to this
Agreement, other than performing each party's obligations under this Agreement. However, this the Parties
expressly agree that this Agreement and all its incorporated attachments and exhibits shall be public information.
12.4 Confidential or Proprietary Marking. Any information or documents Contractor uses in the performance
of the work or services provided under this Agreement that Contractor considers confidential or proprietary or
that contains trade secrets must be clearly marked accordingly. This marking must be explicit as to the designated
information. The designation, however, may not necessarily guarantee the non-release of the documents or
information under the Texas Public Information Act or otherwise required by law.
CONTRACTOR SHALL INDEMNIFY, HOLD HARMLESS AND DEFEND COUNTY, DALLAS COUNTY
COMMISSIONERS COURT, ELECTED OFFICIALS, AND ALL OF ITS OFFICERS, DIRECTORS,
AGENTS AND EMPLOYEES (HEREINAFTER REFERRED TO AS COUNTY, INDEMNITIES OR
OWNER, FROM AND AGAINST ALL CLAIMS, DAMAGES, LOSSES AND EXPENSES, INCLUDING,
BUT NOT LIMITED TO, ATTORNEYS FEES, ARISING OUT OF OR RESULTING FROM BODILY
INJURY OR DEATH OF ANY PERSON, OR PROPERTY DAMAGE, INCLUDING LOSS OF USE OF
PROPERTY, ARISING OR ALLEGED TO ARISE OUT OF OR IN ANYWAY RELATED TO THIS
CONTRACT OR CONTRACTOR'S PERFORMANCE OF THE WORK OR OTHER ACTIVITIES OF
CONTRACTOR, BUT ONLY TO THE EXTENT CAUSED IN WHOLE OR IN PART BY ANY
NEGLIGENT ACT OR OMISSION OF CONTRACTOR OR ANYONE DIRECTLY OR INDIRECTLY
EMPLOYED BY CONTRACTOR OR ANYONE FOR WHOSE ACTS CONTRACTOR MAY BE LIABLE.
THE INDEMNIFICATION OBLIGATIONS UNDER THIS PARAGRAPH SHALL NOT BE LIMITED BY
ANY LIMITATION ON THE AMOUNT OR TYPE OF DAMAGES, COMPENSATION OR BENEFITS
PAY ABLE BY OR FOR CONTRACTOR UNDER WORKERS COMPENSATION ACTS, DISABILITY
BENEFIT ACTS OR OTHER EMPLOYEE BENEFIT ACTS.
IT IS MUTUALLY UNDERSTOOD AND AGREED THAT THE ASSUMPTION OF LIABILITIES AND
INDEMNIFICATION PROVIDED FOR IN THIS AGREEMENT SHALL INDEFINITELY SURVIVE ANY
EXPIRATION, COMPLETION OR TERMINATION OF THIS AGREEMENT. IN THE EVENT
CONTRACTOR AND OWNER ARE FOUND JOINTLY LIABLE BY A COURT OF COMPETENT
JURISDICTION, LIABILITY WILL BE APPORTIONED COMPARATIVELY IN ACCORDANCE WITH
THE LAWS OF THE STATE OF TEXAS, WITHOUT WAIVING ANY GOVERNMENTAL
IMMUNITYAVAILABLE TO THE STATE UNDER TEXAS LAW AND WITHOUT WAIVING ANY
DEFENSES OF THE PARTIES UNDER TEXAS LAW.
APPROVAL AND ACCEPTANCE OF CONTRACTOR'S SERVICES BY COUNTY SHALL NOT
CONSTITUTE NOR BE DEEMED A RELEASE OF THE RESPONSIBILITY AND LIABILITY OF
CONTRACTOR FOR THE ACCURACY AND COMPETENCY OF THEIR SERVICES; NOR SHALL
SUCH APPROVAL AND ACCEPTANCE BE DEEMED TO BE AN ASSUMPTION OF SUCH
RESPONSIBILITY BY THE COUNTY FOR ANY DEFECT, ERROR OR OMISSION IN THE SERVICES
PERFORMED BY CONTRACTOR IN THIS REGARD. CONTRACTOR SHALL DEFEND, HOLD
HARMLESS AND INDEMNIFY THE COUNTY FOR DAMAGES RESULTING FROM SUCH DEFECTS,
ERRORS OR OMISSIONS.
NO INDEMNIFICATION BY COUNTY: CONTRACTOR ACKNOWLEDGES AND AGREES THAT
DALLAS COUNTY DOES NOT HAVE THE ABILITY UNDER ARTICLE XI, SECTION 7 OF THE
TEXAS CONSTITUTION TO INDEMNIFY CONTRACTOR OR ANY OTHER THIRD PARTY FOR
DAMAGES ARISING UNDER THE CONTRACT.
14.1 Without limiting any of the other obligations or liabilities, Contractor at its own expense shall purchase
and maintain the minimum insurance and limits and shall likewise ensure that all of its consultants, subcontractors
and their sub-subcontractors (collectively known as "Contractor") purchase and maintain such insurance, as will
protect them from claims set forth below which may arise out of or result from the Contractor's operations under
this Agreement, whether such operations are carried out by the Contractor, by any consultant, subcontractor, or
by anyone directly or indirectly employed by Contractor or any subcontractor, or by anyone for whose acts any
of them may be liable. Contractor is solely responsible for payment of all deductibles and retentions associated
with the claims filed. Contractor agrees that the insurance requirements specified herein do not reduce the liability
Contractor has assumed in any indemnification or hold harmless section of this Agreement.
14.2 As a condition precedent to commencement of any work or services, within ten (10) calendar days after
the Effective Date of the Agreement, Contractor shall furnish, to the Dallas County Purchasing Agent (at the same
address given below under this Insurance heading) the following minimum insurance coverage that show County
as the certificate holder and covers the period of the Term of this Agreement and any renewals:
14.2.l Workers' Compensation Insurance: That meets the statutory requirements of the Texas Workers'
Compensation Act, or if self-insured, then Contractor must provide to County evidence of a certificate
issued by the Workers' Compensation Commission approving such self-insurance. If Contractor has no
employee (as defined by the Texas Workers' Compensation Act), Contractor shall provide County with a
sworn Affidavit stating that there is no employee in lieu of a Certificate of Insurance. In the event that any
work is sublet, Contractor shall require the subcontractors to similarly provide Workers' Compensation
Insurance for all of the subcontractors' employees unless such employees are afforded protection by
Contractor. Contractor shall bear the burden of all workers compensation coverage for all of its
subcontractors and the subcontractors' employees who do not have workers' compensation coverage.
Contractor also represents that the coverage will be based on proper reporting of classification codes and
payroll amounts, and that all coverage agreements will be filed with an appropriate insurance carrier, or
in the case of self-insurance, with the Texas Workers' Compensation Commission. Providing false or
misleading information may subject Contractor to administrative penalties, criminal penalties, civil
penalties or other civil actions.
Types of Coverage
Limits of Liability
Workers ' Compensation - Coverage A
Employer's Liability - Coverage B
Policy Limit of not less than $500,000
per accident for bodily injury or disease
14.2.2 Commercial General Liability Insurance: Contractor shall maintain Commercial General Liability
or Broad Form Comprehensive General Liability (including a Broad Form CGL endorsement) Insurance
coverage for the following: (a)Premises Operations; (b) Independent Contractors or Contractors;
(c)Products and Completed Operations; (d) Personal injury; (e) Contractual Liability; (t) Broad form
property damage, to include fire legal liability. Such insurance shall carry in an amount not less than One
Million and 00/100 ($1,000,000.00) for bodily injury (including death), property damage, and blanket
contractual coverage per occurrence with a general aggregate of Two Million and 00/100 ($2,000,000.00)
and products and completed operations aggregate of Two Million and 00/100 ($2,000,000.00).
This insurance must be endorsed with a Waiver of Subrogation Endorsement, waiving the carrier's right
of recovery under subrogation or otherwise from the County.
14.2.3 Automobile Liability Insurance: Contractor shall maintain Automobile Liability Insurance with a
limit of Five Hundred Thousand and 00/100 Dollars ($500,000.00) each person and One Million Five
Hundred Thousand and 00/100 Dollars ($1,500,000.00) each accident for bodily injury and Five Hundred
Thousand and 00/100 Dollars ($500,000.00) each occurrence for property damage for a combined single
limit for bodily injury and property damage liability of not less than Two Million and 00/100 Dollars
($2,000,000.00). The policy shall include coverage for bodily injury and broad form property damage,
with respect to the Contractor's owned, hired and non· owned vehicles assigned or used in performance of
This insurance must be endorsed with a Waiver of Subrogation Endorsement, waiving the carrier's right
of recovery under subrogation or otherwise from the County.
14.2.4 Professional Liability or Errors and Omissions Insurance: Contractor shall maintain professional
liability or errors and omission insurance coverage at minimum limits as indicated below, for itself, and
its employees and agents to include coverage for acts, errors and/or omissions related to the rendering or
failure to render such professional services. When the policy is renewed or replaced, the policy retroactive
date must coincide with, or precede commencement of services by Contractor under this Agreement. A
claims-made policy that is replaced or not renewed must have an extended reporting period of at least five
(5) years. Policy Limits: not less than One Million and No/100 Dollars ($1,000,000) per occurrence or
claim. "Tail" coverage: If any of the required liability insurance is on a "claims made" basis, '·'tail"
coverage will be required at the completion of the contract for a duration of five years. Contractor shall
furnish certification of "tail" coverage as described or continuous "claims made" liability coverage for
five years following Agreement completion. Continuous "claims made" coverage will be acceptable in
lieu of "tail" coverage provided its retroactive date is on or before the effective date of the Agreement. If
continuous "claims made" coverage is used, Contractor shall be required to keep coverage in effect for a
duration of not less than five years from the end of the Agreement.
14.2.5 Excess/Umbrella Liability coverage in an amount not less than Five Million and No/100 Dollars
($5,000,000.00) per occurrence must be maintained by Contractor.
14.3 Contractor agrees that, with respect to the above referenced insurance, all insurance contracts/policies will
contain the following required provisions:
14.3. l Except Workers Compensation, name Dallas County and its elected and appointed boards, officers,
officials, agents, representatives, directors, employees and volunteers as additional insured(s) (as the
interest of each insured may appear) as to all applicable coverage.
14.3.2 Thirty (30) days' notice to the County for cancellation, non-renewal or material change.
14.3.3 Provide for endorsement that the "other insurance" clause shall not apply to Dallas County where
County is the additional insured on the policy
14.3.4 Contractor agrees to waive subrogation against Dallas County, its officers and employees for
injuries, including death, property damage or any other loss.
14.3.5 Approval and acceptance of Contractor's services by County shall not constitute nor be deemed a
release of the responsibility and liability of Contractor for the accuracy and competency of Contractor's
Services; nor shall such approval and acceptance be deemed to be an assumption of such responsibility by
the County for any defect, error or omission in the services performed by Contractor in this regard.
14.3.6 Contractor shall provide that all provisions of this Agreement concerning liability, duty and
standard of care, shall be underwritten by contractual liability coverage sufficient to include obligation
within applicable policies.
14.3.7 Contractor agrees that the insurance requirements specified herein do not reduce the liability
vendor/contractor has assumed in any indemnification/hold harmless section of the contract.
Vendors and/or their freight contractors must be prepared to show coverage verification prior to entering
upon Dallas County premises.
Failure to comply with lawful requirements or adequate liability requirements may result in delay of
payments, subject to the orders of the Commissioners Court, not to exceed a period of up to two years
from the termination of this Agreement, or cancellation of this Agreement or both (Court Order 2003·
1792, September 30, 2003).
14.4 Insurance Certificates: The certificates of insurance shall list County as the certificate holder. Any and all
copies of Certificates of Insurance shall reference any applicable (Request for Proposal number, Commissioners
Court Order Number, or contract number for which the insurance is being supplied. All insurance policies or duly
executed certificates for the same required to be carried by Contractor under this Agreement, together with
satisfactory evidence of the payment of the premium thereof, shall be delivered to the: Dallas County Purchasing
Agent located at 900 Jackson Street, 6th Floor, Suite 680, Dallas, Texas 75202 within ten (10) calendar days
of execution or renewal of this Agreement and upon renewals or material changes of such policies, but not less
than fifteen (15) calendar days prior to the expiration of the term of such coverage, or such non-delivery shall
constitute a default of this Agreement subject to immediate termination at County's sole discretion.
14.5 All insurance required to be carried by Contractor or subcontractors under this Agreement shall be
acceptable to the County in form and content, in its sole discretion. All policies shall be issued by an insurance
company acceptable and satisfactory to County and authorized to do business in the State of Texas. Acceptance
of or the verification of insurance by County shall not relieve or decrease the liability of Contractor.
14.6 Minimum insurance is a condition precedent to any work or services performed under this Agreement and
for the entire Term of this Agreement, including any renewal or extension. In addition to any and all other
remedies County may have upon Contractor's failure to provide and maintain any insurance or policy
endorsements to the extent and within the time herein required, or such insurance lapses, is reduced below
minimum requirements or is prematurely terminated for any reason, County shall have the right to:
14.6.l Order Contractor to stop work hereunder, which shall not constitute a Suspension of Work and
14.6.2 Withhold any payment(s) that become due to Contractor until Contractor demonstrates compliance
with the requirements and assurance and proof acceptable to County that there is no liability to County
for failure to provide such required insurance;
14.6.3 At its sole discretion, declare a material breach of this Agreement, which, at County's discretion,
may result in:
Termination of this Agreement
Demand on any bond, as applicable;
The right of the County to complete this Agreement by contracting with the "next
low proposal." Contractor will be fully liable for the difference between the original Agreement
price and the actual price paid, which amount is payable to County by Contractor on demand; or
Obtain such insurance and deduct from the payments to Contractor the expense of
obtaining such insurance and the cost of insurance premiums. However, neither Contractor nor
any third party shall have any recourse against the County for payment of any premiums or
assessment for any deductibles, or payment of any amount that would have been payable by any
such insurance, as all such liability, cost, expense, premiums and deductibles are the sole
responsibility and risk of Contractor; and
Obtain such insurance and deduct from the payments to Contractor the expense of
obtaining such insurance and the cost of insurance premiums. However, neither Contractor nor
any third party shall have any recourse against County for payment of any premiums or assessment
for any deductibles, or payment of any amount that would have been payable by any such
insurance, as all such liability, cost, expense, premiums and deductibles are the sole responsibility
and risk of the Contractor; and
Any combination of the above
14.6.4 Any combination of the above in Section 14.6.
14.7 Contractor shall promptly advise County in writing of any claim or demand, against County or Contractor,
known to Contractor related to or arising out of Contractor's activities under this Agreement.
14.8 Approval, disapproval or failure to act by the County regarding any insurance supplied by Contractor shall
not relieve Contractor of full responsibility or liability for damages and accidents as set forth herein. Neither shall
bankruptcy, insolvency or denial of liability by any insurance company exonerate the Contractor from liability.
14.9 Acceptance of the work or services, or failure to act by County shall not constitute nor be deemed a release
of the responsibility and liability of Contractor, its employees, associates, agents or subcontractors for the
accuracy and competency of their work or services; nor shall such acceptance be deemed an assumption of
responsibility or liability by County for any defect in the work or services performed by Contractor, its employees,
subcontractors, and agents.
14.10 Nothing herein contained shall be construed as limiting in any way the extent to which Contractor may be
held responsible for payments of damages to persons or property resulting from Contractor's or its subcontractor's
performance of the work or services covered under this Agreement.
14. l 1 Survival: The provisions of this Section shall survive completion, suspension, termination or expiration
of this Agreement, or any determination that this Agreement or any portion hereof is void, voidable, invalid or
14.12 Insurance Lapse: Pursuant to Section 94.73 of the Dallas County Code, in the event Contractor fails to
maintain insurance as required by this Agreement, Contractor shall immediately cure such lapse in insurance
coverage at Contractor's sole expense, and pay County in full for all costs and expenses incurred by County under
this Agreement as a result of such failure to maintain insurance by Contractor, including costs and reasonable
attorney's fees relating to County's attempt to cure such lapse in insurance coverage. Such costs and attorney's
fees, not to exceed One Thousand Five Hundred Dollars and 00/100 dollars ($1,500.00), shall be automatically
deducted from monies or payments owed to Contractor by County. Moreover, the County shall retain five percent
(5%) of the value of the Agreement that shall be placed into an account from monies or payments owed to
Contractor by County to cover County's potential exposure to liability during the period of such lapse. The
retainage shall be held by County until six (6) months after the Term of the Agreement has ended or has otherwise
been terminated, cancelled, or expired and shall be released if no claims are received or lawsuits filed against
County for any matter that should have been covered by the required insurance.
CONTRACTOR FURTHER AGREES TO INDEMNIFY COUNTY FOR ANY
PENALTIES. FINES • .JURY AWARDS. COURT COSTS, LITIGATION EXPENSES, AND
ATTORNEYS' FEES INCURRED BY COUNTY DUE TO CONTRACTOR'S FAILURE TO
MAINTAIN THE REQUIRED INSURANCE AT ALL TIMES DURING THE TERM OF THE
AGREEMENT. Contractor after proper notice, at its own expense with legal counsel of County's choice,
will defend and hold County harmless in any claim or action against County that occurred as a direct or
indirect result of Contractor's failure to maintain insurance at all times during the Term of the Agreement.
Without waiving any rights under Sovereign Immunity, the County shall cooperate with and may monitor
Contractor in the defense of any claim, action, or proceeding and will, if appropriate, make employees
available as Contractor may reasonably request with regard to such defense, subject to the reimbursement
by Contractor of all costs and expenses occasioned by the County's cooperation in such defense.
Contractor agrees not to settle any such claim without the County's consent, which consent will not be
unreasonably withheld or delayed.
The Parties may terminate this Agreement for the following:
15.l Termination for Insolvency: County shall have the option to terminate this Agreement in its entirety if
Contractor: (i) becomes insolvent or is unable to meet its debts as they mature; (ii) files a voluntary petition in
bankruptcy or seeks reorganization or to effect a plan or other arrangement with creditors; (iii) files an answer or
other pleading admitting, or fails to deny or contest, the material allegations of an involuntary petition filed against
it pursuant to any applicable statute relating to bankruptcy or reorganization; (iv) is adjudicated bankrupt or shall
make an assignment for the benefit of its creditors generally; (v) applies for, consents to or acquiesces in the
appointment of any receiver or trustee for all or a substantial part of its property any such receiver or trustee
appointed is not discharged within thirty (30) days after date of such appointment.
15.3 Termination for Default or Non-Performance: County shall have the option to terminate this Agreement,
for cause: (i) for a material breach or non-performance of this Agreement by Contractor that is not cured by
Contractor within Thirty (30) days of the date on which County provides written notice of breach; (ii) for a
material breach of this Agreement by Contractor that is not reasonably subject to cure within Thirty (30) days
after its occurrence; or (iii) if it is determined by County, that there exists a plurality of non-material breaches by
Contractor that have a material adverse impact on the work or services provided under this Agreement. In the
event that County terminates this Agreement in whole or in part as provided herein, the County may procure,
upon such terms and in such manner as County may deem appropriate, goods and services similar to those so
terminated. Contractor shall be liable to County for any and all excess costs incurred by County, as determined
by County, for such similar goods and services. If a failure described in this Section 15.3 is not cured to the
County's satisfaction within Thirty (30) days from the time of receipt of such notice as described in this Section
15.3, the County shall have the right to terminate immediately without the requirement of further notice. If, after
notice of termination under the provisions of this clause, it is determined for any reason that the Contractor was
not in default under this provisions of this clause, the County has the option to make its notice of termination
pursuant to the Termination for Convenience clause in Section 15. l above and the rights and obligations of the
Parties would be in accordance with that provision.
15.3. l In the event this Agreement is prematurely terminated due to breach, non-performance or
withdrawal by the Contractor, County reserves the right to seek monetary restitution (to include but not
limited to; withholding of monies owed) from the Contractor to cover costs for interim services or to cover
the difference of a higher cost (difference between termination Contractor's rate and new company's rate)
beginning from the date of Contractor's termination through the Agreement expiration date. In the event
civil suit is filed to enforce this provision, County will seek its attorney' s fees and cost of suit from the
Contractor. In addition and as authorized by Commissioners Court, vendors terminated for nonperformance will be disbarred from award consideration on future County solicitation for a minimum
period of thirteen (13) months.
15.3.2 Notice and Right to Cure. If the Contractor breaches the Agreement, and the County in its sole
discretion determines that the breach is curable, then the County will provide the Contractor with written
notice of the breach and a time period (not less than 30 days) to cure the Breach. The notice of breach and
opportunity to cure is inapplicable for successive or repeated breaches or if the County determines in its
sole discretion that the breach poses a serious and imminent threat to the health or safety of any person or
the imminent loss, damage, or destruction of any real or tangible personal property.
15.4 Termination for Lack of Funding. In the event that funds, in whole or in part, are not available to begin or
to continue this Agreement at the level of services specified, the County may immediately terminate or amend
this Agreement. The County shall not be obligated to pay for any services rendered after the Contractor has
received written notice of termination pursuant to this section.
Any and all notices, correspondence, requests demands and other communications contemplated, called for,
permitted, or required to be given under this Agreement shall be in writing, except through the course of the
Parties' routine exchange of information and cooperation during the terms of the work and services. Any written
communications shall be deemed to have been duly given upon actual in-person delivery, if delivery is by direct
hand, or upon delivery on the actual day of receipt or no greater than four (4) calendar days after being mailed by
U.S. certified or registered mail, return receipt requested, postage prepaid, whichever occurs first. The date of
mailing shall count as the first day. All communications shall be addressed to the appropriate party at the address
stated herein or such other address as the Parties hereto may designate by written notice from time to time in
compliance with this Section.
Securus Technologies LLC
4000 International Parkway
Carrollton, Texas 75007
Assistant Chief Deputy
Dallas County Sheriffs Department
111 West Commerce Street
Dallas, Texas 75207
Director of Purchasing
Dallas County Purchasing Department
900 Jackson Street, 6th Floor, Suite 680
Dallas, Texas 75202
Assistant District Attorney
Dallas County District Attorney's Office - Civil Division
411 Elm Street, 5th Floor
Dallas, Texas 75202
If any provision of this Agreement is construed to be illegal or invalid, this will not affect the legality or validity
of any of the other provisions in this Agreement. The illegal or invalid provision will be deemed stricken and
deleted, but all other provisions shall continue and be given effect as if the illegal or invalid provisions had never
18. SOVEREIGN IMMUNITY
This Agreement is expressly made subject to County's Sovereign Immunity, Title S of the Texas Civil
Practices and Remedies Code, and all applicable federal and state law. The parties expressly agree that no
provision of this Agreement is in any way intended to constitute a waiver of any immunities from suit or
from liability that the County has by operation of law. Nothing in this Agreement is intended to benefit any
third party beneficiary.
No modification, amendment, novation, renewal or other alteration of this Agreement shall be effective unless
mutually agreed upon in writing and executed by the Parties hereto and approved by Dallas County
20. GOVERNING LAW AND VENUE
The validity and interpretation of this Agreement, and the rights and obligations of the Parties hereunder, shall be
governed by and construed in accordance with the laws of the State of Texas. This Agreement is performable and
enforceable in Dallas County, Texas where the principal office of County is located and the federal and state
courts physically located in Dallas County shall be the sole and exclusive venue for any litigation, special
proceeding, or other proceeding as between the Parties that may be brought, or arise out of, in connection with,
or by reason of this Agreement.
21. COMPLIANCE WITH LAWS
In providing work and services required by this Agreement, Contractor must observe and comply with all
applicable federal, State, and local statutes, ordinances, rules, regulations, licenses, legal certifications, or
inspections required for the work or services, facilities, equipment, or materials, and all applicable federal, state,
and local statutes, ordinances, rules, and regulations.
22. CHANGE IN THE LAW
Any alteration, addition or deletion to the terms of this Agreement which are required by changes in federal or
state law are automatically incorporated herein without written amendment to this Agreement and shall be
effective on the date designated by said law.
23. PERMITS AND LICENSES
Contractor shall secure and pay for all fees for all necessary statutory and regulatory authorizations, permits,
approvals, certifications, licenses, and insurance required by the laws of Federal, State, County, and municipal
laws, ordinances, rules and regulations that are required in order to perform the work or services stated in
Agreement. Contractor shall maintain these licenses and permits in effect for the Term of this Agreement and any
renewals. Contractor will notify County immediately of loss or suspension of any such licenses and permits.
Failure to maintain a required license or permit may result in immediate termination of this Agreement.
Failure of any party, at any time, to enforce a provision of this Agreement, shall in no way constitute a waiver of
that provision, nor in any way affect the validity of this Agreement, any part hereof, or the right of the party
thereafter to enforce each and every provision hereof. No term of this Agreement shall be deemed waived or
breach excused unless the waiver shall be in writing and signed by the party claimed to have waived. Furthermore,
any consent to or waiver of a breach will not constitute consent to or waiver of or excuse of any other different
or subsequent breach.
25. DEFAULT, CUMULATIVE RIGHTS, AND MITIGATION
It is not a waiver of default if the non-defaulting Party fails to immediately declare a default or delays in taking
The rights and remedies provided by this Agreement are cumulative, and either Party's use of any right or remedy
will not preclude or waive its right to use any other remedy at law or in equity. These rights and remedies are in
addition to any other rights the Parties may have by law, statute, ordinance or otherwise. Parties have a duty to
26. INDEPENDENT CONTRACTOR
Contractor, including its agents or employees, agree Contractor is an independent contractor and not an agent,
servant, joint enterpriser, joint venture or employee of the County, and is responsible for its own acts, forbearance,
negligence and deeds, and for those of its agents or employees in conjunction with the performance of work and
services covered under this Agreement.
Contractor may not enter into agreements with subcontractors or consultants for delivery of the designated work
and services outlined in this Agreement without prior written consent of the County, which consent shall not be
unreasonably withheld. The costs of all subcontracted services are included in the fees paid herein. Subcontracts
or Consulting agreements, if any, entered into by the Contractor will be in writing and subject to all requirements
herein. Contractor agrees that Contractor is solely responsible to County for the performance of this Agreement.
Contractor shall pay all subcontractors and consultants in a timely manner. County shall have the right to prohibit
Contractor from using any subcontractor or consultant.
Contractor assures that it will not transfer or assign its interest in this Agreement without prior written consent of
County. Contractor understands that in the event that all or substantially all of Contractor's assets are acquired by
another entity, Contractor is still obligated to fulfill the terms and conditions of this Agreement. County approval
to transfer or assign Contractor's interest in this Agreement to an entity that acquires all or substantially all of
Contractor's assets is subject to formal approval by the Dallas County Commissioners Court.
29. THIRD PARTIES
The obligations of each Party to this Agreement shall inure solely to the benefit of the other Party, and no other
person or entity shall be a third party beneficiary of this Agreement or have any right to enforce any obligation
created or established under this Agreement.
30. CONFLICT OF INTEREST
No County official or employee shall have any financial interest, direct or indirect, in any contract with the County
or be financially interested, directly or indirectly, in the sale to the County of any land, materials, supplies or
services, except on behalf of the County as an official or employee. Any violation of this Section, with knowledge,
expresses or implied, of the person or corporation contracting with the County shall render this Agreement
involved voidable by the Commissioners Court of Dallas County. It is the responsibility of Contractor during all
phases of this Agreement to notify the County in writing of any potential conflict of interest. Contractor covenants
that neither it nor any member of its corporation presently has any interest or shall acquire any interest, direct or
indirect, which would conflict in any manner or degree with the performance of this Agreement. Contractor
further covenants that in the performance of this Agreement no person having such interest shall be employed or
appointed by Contractor.
Contractor hereby certifies that it will comply with all applicable "Anti-Kickback" Laws (including ( 18 USC 874)
as supplemented in Department of Labor regulations (29 CFR, Part 3), and shall insert appropriate provisions in
all subcontracts covering work under this Agreement.
32. PROHIBITION ON POLICTICAL ACTIVITY
None of the funds provided under this Agreement shall be used for influencing the outcome of any election, or
the passage or defeat of any legislative measure. This prohibition shall not be construed to prevent the Parties'
compliance with the Texas Public Information Act. No funds provided under this Agreement may be used directly
or indirectly to hire employees or in any other way fund or support candidates for the legislative, executive, or
judicial branches of government, the State of Texas, or the government of the United States. None of the funds
provided under this Agreement shall be paid to any official or employee who violates any of the provisions of
33. FORCE MAJEURE
Neither Party hereto shall be held responsible for any loss or damage or for any delays or failure to perform due
to causes beyond its reasonable control including acts of God, strikes, epidemics, war, riots, flood, fire, sabotage,
or any other circumstances of like character ("force majeure occurrence"). Contractor shall make all reasonable
efforts to remove or eliminate such a cause of delay or default and shall, upon the cessation of the cause, diligently
pursue performance of its obligations under this Agreement.
34. FAIR LABOR STANDARDS
CONTRACTOR SHALL COMPLY WITH ALL APPLICABLE PROVISIONS OF THE FEDERAL
FAIR LABOR STANDARDS ACT AND SHALL INDEMNIFY. DEFEND. AND HOLD HARMLESS
THE COUNTY AND ITS AGENTS. OFFICERS. AND EMPLOYEES FROM ANY AND ALL
LIABILITY. INCLUDING. BUT NOT LIMITED TO. WAGES. OVERTIME PAY. LIQUIDATED
DAMAGES. PENALTIES, COURT COSTS. AND ATTORNEYS' FEES ARISING UNDER ANY WAGE
AND HOUR LAW. INCLUDING. BUT NOT LIMITED TO. THE FEDERAL FAIR LABOR
STANDARDS ACT. FOR WORK PERFORMED BY CONTRACTOR'S EMPLOYEES FOR WHICH
THE COUNTY MAY BE FOUND JOINTLY OR SOLELY LIABLE.
35. TITLE VI ASSUARANCES AND COMPLIANCE
Contractor agrees to comply with its Title VI assurances, which is attached as Exhibit B to this Agreement.
The County, as a county of the State of Texas, is exempted from the payment of Texas state and local sales,
excise, and use taxes pursuant to Texas Tax Code § 151.309, and shall therefore not be liable or responsible to
Contractor for the payment of such taxes under this Agreement. The fees paid to Contractor pursuant to this
Agreement are inclusive of any applicable sales, use, personal property or other taxes attributable to periods on
or after the applicable Effective Date of this Agreement and based upon or measured by Contractor's cost in
acquiring or providing products or services and related materials and supplies furnished or used by Contractor in
performing its obligations hereunder, including all personal property and use taxes, if any, due on equipment or
software owned by Contractor. Contractor accepts full and exclusive liability for the payment of any and all
contributions or taxes for Social Security, Workers' Compensation Insurance, Unemployment Insurance, or
Retirement Benefits, Pensions, or annuities now or hereafter imposed under any state or federal laws which are
measured by the wages, salaries, or other remuneration pay to persons employed by Contractor for work
performed under the terms of this Agreement AND AGREES TO INDEMNIFY AND SAVE HARMLESS
THE COUNTY FROM ANY SUCH CONTRIBUTION OR TAXES OR LIABILITY.
37. AUTHORITY TO TRANSACT BUSINESS IN THE STATE OF TEXAS
Contractor agrees, represents, and warrants it currently has the legal authority to transact business in the State of
Texas as a domestic corporation. Contractor shall maintain the legal authority to transact business in the State of
Texas for the Term of this Agreement. Contractor shall provide proof of Contractor's current registration status
from the Texas Secretary of State and the Comptroller for the State of Texas.
38. FISCAL FUNDING/NON-APPROPRIATION CLAUSE
Notwithstanding any provisions contained herein, the obligations of the County under this Agreement are
expressly contingent upon the availability of funding for each item and obligation contained herein for the Term
of the Agreement and any extensions thereto. Contractor shall have no right of action against County in the event
County is unable to fulfill its obligations under this Agreement as a result of lack of sufficient funding or nonappropriation for any item or obligation from any source utilized to fund this Agreement or failure to budget or
authorize funding for this Agreement during the current or future fiscal years. In the event that County is unable
to fulfill its obligations under this Agreement as a result of lack of sufficient funding, non-appropriation or if
funds become unavailable, County, at its sole discretion, may provide funds from a separate source or may
terminate this Agreement by written notice to Contractor at the earliest possible time pursuant to 15 above.
39. FEDERAL FUNDED PROJECT
If this Agreement is funded in part by either the State of Texas or the federal government, Contractor agrees to
timely comply, without additional cost or expense to County, unless otherwise specified herein, with any
applicable statute, rule, regulation, grant, contract provision or other state or federal law, rule, regulation, or other
similar restriction that imposes additional or greater requirements than stated herein and that is directly applicable
to the work or services rendered under the terms of this Agreement.
40. PREVENTION OF FRAUD AND ABUSE
Contractor shall establish, maintain and utilize internal management procedures sufficient to provide for the
proper, effective management of all activities funded under this Agreement. Any known or suspected incident of
fraud or program abuse involving Contractor's employees or agents shall be reported immediately to the County
by Contractor. Moreover, Contractor warrants to be not listed on a local, county, state or federal consolidated list
of debarred, suspended and ineligible contractors and grantees. Contractor and County agree that every person
who, as part of their employment, receives, disburses, handles or has access to funds collected pursuant to this
Agreement does not participate in accounting or operating functions that would permit them to conceal accounting
records and the misuse of said funds. Contractor shall, upon notice by County, refund expenditures of the
Contractor that are contrary to this Agreement and deemed inappropriate by the County.
41. OWNERSHIP OF DOCUMENTS
County understands and acknowledges that Contractor is required by Section 222 of the Communications Act of
1934, as amended, 47 U.S.C. Section 222, to maintain the confidentiality of "Customer Proprietary Network
Information", or "CPNI'', which protects from disclosure consumers' sensitive personal information (including
phone numbers called by a consumer; the frequency, duration, and timing of such calls; and any services
purchased by the consumer). County understands and acknowledges that such Confidential lnfonnation may be
exempt from public disclosure and will not disclose such Confidential Information to any third party without
Contractor's prior written consent. However, Contractor understands that County must comply with the
requirements of the Texas Public Information Act and, accordingly, County will forward any requests for CPNI
to the Texas Attorney General's Office with a request to except such infonnation from public disclosure; as part
of that process, Contractor will have an opportunity to request that the Texas Attorney General's Office agree to
an exception from public disclosure of CPNI. The above notwithstanding, the County retains ownership of all
recorded communications and inmate call/inmate video visitation data. Further, the County may access call detail
records ("CDRs") at any time during the term of the Agreement and for a reasonable period of time thereafter,
subject to any legal restrictions, and will retain ownership of any CDRs obtained."
42. TRANSITION SERVICES REQUIRED OF CONTRACTOR
Upon notice of tennination or expiration of this Agreement, the County shall immediately have the right to audit
any and all records of Contractor relating to this Agreement. Moreover, upon the tennination or expiration date
of this Agreement, Contractor agrees to transition the services provided herein in a cooperative manner.
43. USE OF AGREEMENT BY OTHER POLITICAL JURISDICTIONS
In accordance with Article 791.025 of the Texas Government Code, governmental agencies (local, state) may
request to utilize the County's contract by executing an interlocal agreement with County to do so. Contractor
agrees this Agreement may be extended, with the authorization of the Contractor, to others. If any other
jurisdiction or political jurisdictions is authorized, their ordering of services or goods shall be at the prices, terms
and conditions as this Agreement. The Contractor must deal directly with that jurisdiction or political subdivision
concerning the placement of orders, services, issuance of purchase orders, contractual disputes, invoicing and
payment. The County acts only as the "Contracting Agent" for these jurisdictions and political subdivisions.
Failure to extend a contract to any jurisdiction will have no effect on this Agreement. Each participating
jurisdiction and political subdivision has the option of executing a separate contract with the Contractor. Contracts
entered into with them may contain general terms and conditions unique to those jurisdictions and political
subdivisions covering minority participation, non-discrimination, etc. If, when preparing such a contract, the
general terms and conditions of a jurisdiction are unacceptable to the Contractor, the Contractor may withdraw
its extension of the award to that jurisdiction.
THE COUNTY IS INDEMNIFIED AGAINST ANY AND ALL CLAIMS TUAT MAY ARISE FROM
INTERLOCAL AGREEMENTS ENTERED INTO BY THE CONTRACTOR AND BY ANOTHER
JURISDICTION AS A RESULT OF ANY AWARD EXTENDED TO TUAT JURISDICTION OR
POLITICAL SUBDIVISION BY CONTRACTOR.
44. NO BOYCOTT OF ISRAEL
Pursuant to Section 2270.002 of the Texas Government Code, Contractor verifies that it:
a) Does not boycott Israel; and
b) Will not boycott Israel during the term of this Agreement.
45. FBI CJIS SECURITY ADDENDUM
County shall require every Contractor agent, employee, contractor, subcontractor, or team member who will have
access or potentially have access to Criminal Justice Information (CJn pursuant to this Agreement to execute the
CJIS Security Addendum in accordance with the Federal Bureau of Investigation CJIS Policy Version 5.8, as
amended. The CJIS Security Addendum is attached as Exhibit F to this Agreement. The CJIS Security
Addendum shall be executed by all Contractor agents, employees, contractors, or subcontractors performing
services, supervision, work, labor, or other related activities pursuant to this Agreement before obtaining access
or potential access to systems processing, storing or transmitting CJI. Furthermore, County in its sole discretion
shall make a determination based upon Texas Commission on Law Enforcement Officer Standards and Education
(TCLEOSE) peace officer criminal history screening rules (Title 37, Texas Administrative Code, Chapter 217)
to determine eligibility for systems access for all Contractor agents, employees, contractors, or subcontractors
related to this Agreement. This shall include criminal background checks and fingerprint identification.
The execution of the Addendum notwithstanding, County agrees and acknowledges that Contractor does not
access any CHRI Data maintained by County. Should the relationship between County and Contractor change in
a way that requires or allows Contractor to access CHRI Data maintained by County, the parties will execute an
amendment to the Agreement that removes this and the foregoing sentence.
46. COUNTERPARTS, NUMBER/GENDER AND HEADINGS
This Agreement may be executed in multiple counterparts, each of which shall be deemed an original, but all of
which shall constitute one and the same instrument. Words of any gender used in this Agreement shall be held
and construed to include any other gender. Any words in the singular shall include the plural and vice versa,
unless the context clearly requires otherwise. Headings herein are for the convenience of reference only and shall
not be considered in any interpretation of this Agreement.
47. VERBAL AGREEMENT
No verbal agreement or conversation with any officer, agent or employee of County either before, during or after
the execution of this Agreement, shall affect or modify any of the terms of obligations herein contained, nor shall
such verbal agreement or conversation entitle Contractor to any additional payment whatsoever under the terms
of this Agreement. All changes to this shall be in writing and the form of a change order in supplemental
amendment to the agreement, approved by the Dallas County Commissioners Court.
48. ENTIRE AGREEMENT
This Agreement supersedes all prior agreements, written or oral, between Contractor and County and will
constitute the entire agreement and understanding between the Parties with respect to the subject matter of this
Agreement. This Agreement and each of its provisions and Exhibits will be binding upon the Parties and may not
be waived, modified, amended, or altered except by a writing signed by both Contractor and County with formal
approval by the Dallas County Commissioners Court.
49. BINDING EFFECT
This Agreement and the respective rights and obligations of the Parties hereto shall inure to the benefit and be
binding upon the successors and assigns of the Parties hereto, as well as the Parties themselves.
50. SIGNATORY WARRANTY
The person or persons signing and executing this Agreement on behalf of Contractor, or representing themselves
as signing and executing this Agreement on behalf of Contractor, do hereby warrant and guarantee that he, she,
or they have been duly authorized by Contractor to execute this Agreement on behalf of Contractor and to validly
and legally bind Contractor to all terms, conditions and provisions herein set forth.
By their signatures below, the duly authorized representatives of County and Contractor accept the terms of this
Agreement in full.
(Signatures begin on next page)
EXECUTED Tms _ _ _ _ _ _ __
_ _ DAY OF _ _ __
_ _ _ _ __ _ 2020.
By:_ _ _ _ _ _ _ _ _ __
Clay Lewis Jenkins
Dallas County Judge
President and Chief Executive Officer
By: _ _ __ _ _ _ _ __
Dallas County Sheriff
APPROVED AS TO FORM*:
Assistant District Attorney
BY LAW, THE DALLAS COUNTY DISTRICT ATTORNEY' S OFFICE MAY ONLY ADVISE OR APPROVE
CONTRACTS OR LEGAL DOCUMENTS ON BEHALF OF ITS CLIENTS. IT MAY NOT ADVISE OR APPROVE A CONTRACT
OR LEGAL DOCUMENT ON BEHALF OF OTHER PARTIES. OUR REVIEW OF TIUS DOCUMENT WAS CONDUCTED
SOLELY FROM THE LEGAL PERSPECTIVE OF OUR CLIENT. OUR APPROVAL OF THIS DOCUMENT WAS OFFERED
SOLELY FOR THE BENEFIT OF OUR CLIENT. OTHER PARTIES SHOULD NOT RELY ON THIS APPROVAL, AND
SHOULD SEEK REVIEW AND APPROVAL BY THEIR OWN RESPECTIVE ATTORNEY(S).
Cost and Other Fees Price Schedule
DallH County Request for Proposal Inmate Phone S.rvice9
RATES OICI COMMISSIONS
Plea• OCJmplele the following chart for lhll charges you propose for . .cti rate and call type. Note; If more than
one rate •Ai HfflAliHia11 lllRNIWF• is offered. plHM OCJ"1!1ete a chart for each optional pac:kege using Iha
format below. (Include voloemall Inbound and outbound)
Collect Phone Calls
1" Min Rate
Add1 Min Raia
1 S Min, Charge
Add.I Min Rate
15 Min. Charge
Add1 Min Rate
15 Min. Charge
0.01 1 ~
Please note that ALL Sequrus offers ini:tude;
1. Unlimited FREE calls in Bookilgllntake area
2 , Unllnitod FREE calls to nunilors designnod by the County as being necossary for inmate welHlelng.
such as public: defenders and ball bondsmen,
3. 20,000 FREE prepaid calllng tards every year for dlStrlbutbn by OCJunty stalf to Indigent lnmallls or as
directed by the Jail/County,
SECURUS Technologies ... Connecting What Mattel'5
Video Visitation cans
A.dd1 Min R•I•
15 Min. Charge
*We recommend Video vlette for p~t perlode of llme for Improved Inmate e)(perlenoe.
TDDITTYNRS (Video Relav Service-American Slan Lanaua :1e)
iuMln Ralll Aden Min R.I•
15 Min. Charge
Other Technology (I.e. tablets and email)
Per use cost
Cott to Inmate
Tablet • - ~•MY• •-- 16.0lllmonlh lo<
lor all irvnr..e
• rff 1'rfpl0f'I MT1Dtlh 1-o
Other ted\nology not
COST OF STAMP
• A slaft'C> currently costs $02 5.
Plliase note that M ies tu, univ9rMI Mrvlce fund fees. lllleoornnaink:allona R•lay S91vlcea (TRS) fees may
also l!PPIY. balled on loc;itl, ••and federal taxing aulhorily. But no part of these funds 90 to Secur\lt.
S•curus dlarges • returMd dMlek fee of $25
=:'fl!! T!IW Corti!!!
~mes . .... ..1
MO'>'ieslTV • . 99 9.99
Music. . . .. 1.06 - 1 99
Mer11I Heatth ancl Addict•Oll UlllOUICB8
Foms and Grlevancea
SECURUS Technologies .. Connecting What Matters
TITLE VI ASSURANCES/COMPLIANCE
During the performance of this Agreement, the contractor, for itself, its assignees, and
successors in interest (hereinafter referred to as the "contractor") agrees as follows:
Compliance with Regulations: The contractor (hereinafter includes consultants)
will comply with the Acts and the Regulations relative to Nondiscrimination in
Federally-assisted programs of the U.S. Department of Transportation, the Federal
Highway Administration, as they may be amended from time to time, which are
herein incorporated by reference and made a part of this Agreement.
Nondiscrimination: The contractor, with regard to the work performed by it during
the contract, will not discriminate on the grounds of race, color, or national origin
in the selection and retention of subcontractors, including procurements of
materials and leases of equipment. The contractor will not participate directly or
indirectly in the discrimination prohibited by the Acts and the Regulations,
including employment practices when the contract covers any activity, project, or
program set forth in Appendix B of 49 CFR Part 21.
Solicitations for Subcontracts, Including Procurements of Materials and
Equipment: In all solicitations, either by competitive bidding, or negotiation made
by the contractor for work to be performed under a subcontract, including
procurements of materials, or leases of equipment, each potential subcontractor or
supplier will be notified by the contractor of the contractor's obligations under this
contract and the Acts and the Regulations relative to Nondiscrimination on the
grounds of race, color, or national origin.
Information and Reports: The contractor will provide all information and reports
required by the Acts, the Regulations, and directives issued pursuant thereto and
will permit access to its books, records, accounts, other sources of information, and
its facilities as may be determined by the Recipient or the Federal Highway
Administration to be pertinent to ascertain compliance with such Acts, Regulations,
and instructions. Where any information required of a contractor is in the exclusive
possession of another who fails or refuses to furnish the information, the contractor
will so certify to the Recipient or the Federal Highway Administration, as
appropriate, and will set forth what efforts it has made to obtain the information.
Sanctions for Noncompliance: In the event of a contractor's noncompliance with
the Nondiscrimination provisions of this contract, the Recipient will impose such
contract sanctions as it or the Federal Highway Administration may determine to
be appropriate, including, but not limited to:
withholding payments to the contractor under the contract until the
contractor complies; and/or
cancelling, terminating, or suspending a contract, in whole or in part.
Incorporation of Provisions: The contractor will include the provisions of
paragraphs one through six in every subcontract, including procurements of
materials and leases of equipment, unless exempt by the Acts, the Regulations and
directives issued pursuant thereto. The contractor will take action with respect to
any subcontract or procurement as the Recipient or the Federal Highway
Administration may direct as a means of enforcing such provisions including
sanctions for noncompliance. Provided, that if the contractor becomes involved in,
or is threatened with litigation by a subcontractor, or supplier because of such
direction, the contractor may request the Recipient to enter into any litigation to
protect the interests of the Recipient. In addition, the contractor may request the
United States to enter into the litigation to protect the interests of the United States.
During the performance of this Agreement, the contractor, for itself, its assignees, and
successors in interest (hereinafter referred to as the "contractor") agrees to comply with the
following nondiscrimination statutes and authorities; including but not limited to:
Pertinent Nondiscrimination Authorities:
Title VI of the Civil Rights Act of 1964 (42 U.S.C. § 2000d et seq., 78 stat. 252),
(prohibits discrimination on the basis of race, color, national origin); and 49 CFR
The Uniform Relocation Assistance and Real Property Acquisition Policies Act of
1970, (42 U.S.C. § 4601), (prohibits unfair treatment of persons displaced or whose
property has been acquired because of Federal or Federal-aid programs and
Federal-Aid Highway Act of 1973, (23 U.S.C. § 324 et seq.), (prohibits
discrimination on the basis of sex);
Section 504 of the Rehabilitation Act of 1973, (29 U.S.C. § 794 et seq.), as
amended, (prohibits discrimination on the basis of disability); and 49 CFR Part 27;
The Age Discrimination Act of 1975, as amended, (42 U.S.C. § 6101 et seq.),
(prohibits discrimination on the basis of age);
Airport and Airway hnprovement Act of 1982, (49 U.S.C. § 4 71, Section 4 7123),
as amended, (prohibits discrimination based on race, creed, color, national origin,
The Civil Rights Restoration Act of 1987, (PL 100-209), (Broadened the scope,
coverage and applicability of Title VI of the Civil Rights Act of 1964, The Age
Discrimination Act of 1975 and Section 504 of the Rehabilitation Act of 1973, by
expanding the definition of the terms "programs or activities" to include all of the
programs or activities of the Federal-aid recipients, subrecipients and contractors,
whether such programs or activities are Federally funded or not);
Titles II and III of the Americans with Disabilities Act, which prohibit
discrimination on the basis of disability in the operation of public entities, public
and private transportation systems, places of public accommodation, and certain
testing entities (42 U.S.C. §§ 12131-12189) as implemented by Department of
Transportation regulations at 49 C.F.R. parts 37 and 38;
The Federal Aviation Administration's Nondiscrimination statute (49 U.S.C. §
47123) (prohibits discrimination on the basis of race, color, national origin, and
Executive Order 12898, Federal Actions to Address Environmental Justice in
Minority Populations and Low-Income Populations, which ensures discrimination
against minority populations by discouraging programs, policies, and activities
with disproportionately high and adverse human health or environmental effects on
minority and low-income populations;
Executive Order 13166, Improving Access to Services for Persons with Limited
English Proficiency, and resulting agency guidance, national origin discrimination
includes discrimination because of limited English proficiency (LEP). To ensure
compliance with Title VI, you must take reasonable steps to ensure that LEP
persons have meaningful access to your programs (70 Fed. Reg. at 74087 to 74100);
Title IX of the Education Amendments of 1972, as amended, which prohibits you
from discriminating because of sex in education programs or activities (20 U.S.C.
1681 et seq).
The Contractor also makes the following representations and warranties to Dallas County:
It has taken the steps necessary to effectuate Title VI requirements.
Disadvantaged business enterprises are afforded equal opportunity to submit
bids/proposals as sub-contractors or sub-consultants and will not be discriminated
against on the grounds of race, color, sex, age, disability, religion, veteran status,
or national origin in consideration of a selection or award.
Neither contractor or any subcontractors or sub-recipients that will participate in
activities to be funded as a result of this contract/bid/solicitation, are listed on the
debarred list due to violations of Title VI or VII of the Civil Rights Act of 1964,
nor are any proposed parties to this contract, or any subcontract resulting therefrom,
aware of any pending action which might result in such debarment or
Title VI Complaints
Any person, contractor, or subcontractor who believes that they have been subjected to an
unlawful discriminatory practice under Title VI will be notified of their right to file a formal
complaint within one hundred eighty (180) days following the alleged discriminatory
action or the date the person(s) became aware of the alleged act(s) of discrimination. Any
such complaint must be filed in writing or in person with the Dallas County Title VI
Dallas County Human Resources
c/o: Dallas County Director of Human Resources and Title VI Coordinator
1201 Elm Street, 23rd Floor, Suite 2300
Dallas, TX 75270
(214) 653-7638 (phone)
(214) 653-7608 (fax)
A copy of Dallas County Title VI Non-Discrimination Plan and Documents, and complaint
forms, may be obtained at
http://www.dallascounty.org/department/HR/title vi.html or at the address above.
A complainant may also contact the Federal Coordination and Compliance Office, Civil
Rights Division at the Title VI Hotline: 888-TITLE-06 (888-848-5306) or send a letter to:
U.S. Department of Justice Civil Rights
Division Federal Coordination and Compliance Section,
NWB 950 Pennsylvania Avenue, N.W. Washington, D.C. 20530.
More information on Title VI is available from the Justice Department online at
Contractor shall comply with all reasonable requests made in the course of an investigation
of Title VI and these assurances by Dallas County, the Texas Department of Transportation, the
US Department of Transportation, the US Department of Justice, or any other federal or state
agency. Failure to comply with such reasonable requests will be deemed a breach of this
The contractor affirmatively acknowledges that it will be subject to Title VI, and
implementing regulations, and any enforcement measures therein. In addition to any enforcement
action by Dallas County, the contractor acknowledges that the United States and the State of Texas
has a right to seek judicial enforcement with regard to any matter arising under Title VI, including
the assurances herein.
Contractor's Full Name: Securus Technologies LLC
Signature, Authorized Representative of Contractor
President and Chief Executive Officer
u c ( -z.. 'l
(-e. o <..o
RFP No. 2019-064-6828
Securus Technologies LLC's Response to the RFP
Securus Technologies LLC's BAFO to the RFP
FBI CJIS Security Addendum
FEDERAL BUREAU OF INVESTIGATION
CRIMINAL JUSTICE INFORMATION SERVICES
Legal Authority for and Purpose and Gene.!is of the
Traditionally, Jaw enforcement and other criminal justice agencies have been
responsible for the confidentiality of their infonnation. Accordingly. until mid-1999, the
Code of Federal Regulations Title 28, Part 20. subpart C, and the National Crime Information
Center (NCIC) policy paper approved December 6, 1982, required that the management and
exchange of criminal justice infonnation be performed by a criminal justice agency or, in
certain circumstances, by a noncriminal justice agency under the management control of a
criminal justice agency.
In light of the increasing desire of governmental agencies to contract with private
entities to perform administration of criminal justice functions, the FBI sought and obtained
approval from the United States Department of Justice (DOJ) to permit such privatization of
traditional law enforcement functions under cenain controlled circumstances. In the Federal
Register of May 10, 1999, the FBI published a Notice of Proposed Rulemaking,
announcing as follows:
l. Access to CHRI (Criminal History Record Information) and Related
Information, Subject to Appropriate Controls, by a Private Contractor Pursuant
to a Specific Agreement with an Authorized Governmental Agency To Perform
an Administration of Criminal Justice Function (Privati1.ation). Section 534 of
title 28 of the United States Code authorizes the Attorney General to exchange
identification, criminal identification, crime, and other records for the official
use of authorized officials of the federal government, the states, cities, and
penal and other institutions. This statute also provides, however, that such
exchanges arc subject to cancellation if dissemination is made outside the
receiving departments or related agencies. Agencies authorized access to
CHRI traditionally have been hesitant to disclose that infonnation, even in
furtherance of authorized criminal justice functions, to anyone other than actual
agency employees lest such disclosure be viewed as unauthorized. In recent
years, however, governmental agencies seeking greater efficiency and
economy have become increasingly interested in obtaining support services for
the administration of criminal justice from the private sector. With the
concurrence of the FBI's Criminal Justice lnfonnation Services (CJIS)
Advisory Policy Board, the DOJ has concluded that disclosures to private
persons and entities providing support services for criminal justice agencies
may, when subject to appropriate controls, properly be viewed as permissible
disclosures for purposes of compliance with 28 U.S.C. 534.
We are therefore proposing to revise 28 CFR 20.33(a)(7) to provide
express authority for such arrangements. The proposed authority is similar to
the authority that already exists in 28CFR 20.21(b)(3) for state and local CHRI
systems. Provision of CHRI under this authority would only be pennitted
pursuant to a specific agreement with an authorized governmental agency for
the purpose of providing services for the administration of criminal justice.
The agreement would be required to incorporate a security addendum approved
by the Director of the FBI (acting for the Attorney General). The security
addendum would specifically authorize access to CHRI, limit the use of the
information to the specific purposes for which it is being provided, ensure the
security and confidentiality of the information consistent with applicable laws
and regulations. provide for sanctions, and contain such other provisions as the
Director of the FBI (acting for the Attorney General) may require. The security
addendum, buttressed by ongoing audit programs of both the FBI and the
sponsoring governmental agency, will provide an appropriate balance between
the benefils of privatization, prolection of individual privacy interesls, and
preservation of the security of the FBl's CHRI systems.
The FBI will develop a security addendum to be made available to
interested governmental agencies. We anticipate that the security addendum
will include physical and personnel security constraints historically required
by NCIC security practices and other programmatic requirements, together
with personal intcgnty and electronic security provisions comparable to those
in NCIC User Agreements between the FBI and criminal justice agencies, and
in existing Management Control Agreements between criminal justice
agencies and noncriminal justice governmental entities. The security
addendum will make clear that access to CHRI will be limited to those officers
and employees of the private contractor or its subcontractor who require the
information to properly perfonn services for the sponsoring governmental
agency, and that the service provider may not access, modify, use, or
disseminate such information for inconsistent or unauthorized purposes.
Consistent with such intent, Title 28 of the Code of Federal Regulations (C.F.R.) was
amended to read:
§ 20.33 Dissemination of criminal history record information.
a) Criminal history record information contained in the Interstate
Identification Index (Ill) System and the Fingerprint Identification Records
System (FIRS) may be made available:
I) To criminal justice agencies for criminal justice purposes, which
purposes include the screening of employees or applicants for
employment hired by criminal justice agencies.
2) To noncriminal justice governmental agencies perfonning criminal
justice dispatching functions or data processinglinfonnation services
for criminal justice agencies; and
3) To private contractors pursuant to a specific agreement with an agency
identified in paragraphs (a)( I) or (a)(6) of this section and for the
purpose of providing services for the administration of criminal justice
pursuant to that agreement. The agreement must incorporate a security
addendum approved by the Attorney General of the United States,
which shall specifically authorize access to cnminal history record
infonnation, limit the use of the information to the purposes for which
it is provided, ensure the security and confidentiality of the information
consistent with these regulations, provide for sanctions, and contain
such other provisions as the Attorney General may require. The power
and authority of the Attorney General hereunder shall be exercised by
the FBI Director (or the Director's designee) .
This Security Addendum, appended to and incorporated by reference in a
government-private sector contract entered into for such purpose, is intended to insure that
the benefits of privatization are not attained with any accompanying degradation in the
security of the national system of criminal records accessed by the contracting private party.
This Security Addendum addresses both concerns for personal integrity and electronic
security which have been addressed in previously executed user agreements and management
A government agency may privatize functions traditionally performed by criminal
justice agencies (or noncriminal justice agencies acting under a management control
agreement). subject to the tenns of this Security Addendum. If privatized, access by a private
contractor's personnel to NCIC data and other CJIS infonnation is restricted to only that
necessary to perform the privatized tasks consistent with the government agency's function
and the focus of the contract. If privatized the contractor may not access. modify, use or
disseminate such data in any manner not expressly authorized by the government agency in
consultation with the FBI.
FEDERAL BUREAU OF INVESTIGATION
CRIMINAL JUSTICE INFORMATJON SERVICES
The goal of ibis document is to augmenl the CJIS Security Policy to ensure adequate
security is provided for criminal justice systems while (I) under the control or management of
a private entity or (2) connectivity to FBI CJIS Systems has been provided to a private entity
(contractor). Adequate security is defined in Office of Management and Budget Circular A130 as "security commensurate with the risk and magnitude of hann resulting from the loss,
misuse, or unauthoriud access 10 or modification of information."
The intent of this Security Addendum is to require thal the Contractor maintain a
security program consistent with federal and state laws, regulations, and standards (including
the CJIS Security Policy in effect when the contract is executed), as well as with policies and
standards established by the Criminal Justice Information Services (CJIS) Advisory Pohcy
This Security Addendum identifies the duties and responsibilities with respect to the
installation and mainlcnance of adequate internal controls within the contractual relationship so
that the security and integrity of the FBl's information resources are not compromised. The
security program shall include consideration of personnel security, site security, system
security, and data security, and technical security.
The provisions of this Security Addendum apply to all personnel, systems, networks and
support facilities supporting and/or acting on behalf of the government agency.
1.0 I Contracting Government Agency (CGA) - the government agency, whether a Criminal
Justice Agency or a Noncriminal Justice Agency, which enters into an agreement with a private
contractor subject to this Security Addendum.
1.02 Contractor - a private business. organization or individual which has entered into an
agreement for the administration of criminal justice with a Criminal Justice Agency or a
Noncriminal Justice Agency.
Responsibilities of the Contracting Government Agency.
2.01 1be CGA will ensure that each Contractor employee receives a copy of the Security
Addendum and the CJIS Security Policy and executes an acknowledgment of such receipt and
the contents of the Security Addendum. The signed acknowledgments shall remain in the
possession of the CGA and available for audit purposes. The acknowledgement may be signed
by hand or via digital signature (sec glossary for definition of digital signature).
Responsibilities of the Contractor.
3.01 The Contractor will maintain a security program consistent with federal and stale laws,
regulations, and standards (including the CJIS Security Policy in effect when the contract is
executed and all subsequent versions), as well as with policies and standards established by the
Criminal Justice Information Services (CJIS) Advisory Policy Board (APB).
4.01 The CGA must report security violations lo the CJIS Systems Officer (CSO) and the
Director. FBI, along with indications of actions taken by the CGA and Contractor.
Security violations can justify termination of the appended agreement.
Upon notification, the FBI reserves the right to:
a. Investigate or decline to investigate any report of unauthorized use;
b. Suspend or terminate access and services, including telecommunications links. The
FBI will provide the CSO with timely writlen notice of the suspension. Access and
services will be reinstated only after satisfactory assurances have been provided to
the FBI by the CGA and Contractor. Upon tennination, the Contractor's records
containing CHRI must be deleted or returned to the CGA.
5.01 The FBI is authorized to perform a final audit of the Contractor's systems after
termination of the Security Addendum.
Scope and Authority
6.01 This Security Addendum does not confer, grant, or authorize any rights, privileges, or
obligations on any persons other than the Contractor, CGA, CJA (where applicable), CSA, and
6.02 The following documents arc incorporated by reference and made part of this
agreement: (1) the Security Addendum; (2) the NCIC 2000 Operating Manual; (3) lhe OIS
Security Policy; and (4) Title 28, Code of Federal Regulations, Part 20. The parties are also
subject to applicable federal and state laws and regulations.
6.03 The terms set forth in this document do not constitute the sole understanding by and
between the parties hereto; rather they augment the provisions of the CHS Security Policy to
provide a minimum basis for the security of the system and contained information and it is
understood that there may be terms and conditions of the appended Agreement which impose
more stringent requirements upon the Contractor.
6.04 This Security Addendum may only be modified by the FBI, and may not be modified
by the parties to the appended Agreement without the consent of the FBI.
All notices and correspondence shall be forwarded by First Class mail to:
Information Security Officer
Criminal Justice Information Services Division, FBI
1000 Custer Hollow Road
Clarksburg, West Virginia 26306
FEDERAL BUREAU OF INVESTIGATION
CRIMINAL JUSTICE INFORMATION SERVICES
I hereby cenify that I am familiar with the contents of (1) the Security Addendum,
including its legal authority and purpose; (2) the NCIC Operating Manual; (3) the CJIS Security
Policy; and (4) Title 28, Code of Federal Regulations, Part 20, and agree 10 be bound by their
I recognize that criminal history record information and related data, by its very nature,
is sensitive and has potential for great harm if misused. I acknowledge that access to criminal
history record infonnation and related data is therefore limited to the purpose(s) for which a
government agency has entered into the contract incorporating this Security Addendum. I
understand that misuse of the system by, among other things: accessing it without
authorization; accessing it by exceeding authorization; accessing it for an improper purpose;
using, disseminating or re-disseminating information received as a result of this contract for a
purpose other than that envisioned by the contract, may subject me to administrative and
criminal penalties. I understand that accessing the system for an appropriate purpose and then
using, disseminating or re-disseminating the information received for another purpose other
than execution of the contract also constitutes misuse. I further understand that the occurrence
of misuse does not depend upon whether or not I receive additional compensation for such
authorized activity. Such exposure for misuse includes. but is not limited to, suspension or loss
of employment and prosecution for state and federal crimes.
Printed Name/Signature of ConlraCtor Employee
cJc/e. i: fzc.es.;
Printed Name/Signature of Contractor Representative
Securus Technologies LLC
President and Chief Executive Officer
Organization and Title of Contractor Representative
Texas Signatory Page
The undersigned parties agree that the Security Addendum is now a part of the contract between
the entities. The parties agree to abide by all requirements of the Security Addendum and the
CJIS Security Policy, and it shall remain in force for the term of the contract. Any violation of
this addendum constitutes a breach of the contract.
To the extent there is a conflict between a confidentiality clause in the underlying contract and the
Security Addendum and/or the CJ/S Sec-urity Policy, the Security Addendum and the CJ/S Security
Policy shall govern any information covered by the Security Addendum and/or the CJIS Security
(To be signed and dated by the vendor(s) and law enforcement agency representative(s) who
signed the original contract, or at least who have authority to bind each entity - to include
subcontractor services; third party service provider if applicable)
Printed Name of Agency Representative
Signature of Agency Representative
Agency Name and ORI
Dave A. Abel
Printed Name of Vendor (Contractor) Representative
President and Chief Executive Officer
Signature of Vendor (Contractor) Representative
Securus Technologies LLC
Vendor Organization Name
I t'"l 1-z b't.0
Printed Name of Vendor (Sub-Contractor)
Signature of Vendor (Sub-Contractor) Representative
Vendor Organization Name