Prison Phone Justice

AMENDMENT# 2 TO INMATE TELEPHONE SERVICE AGREEMENT
This Amendment # 2 ("Amendment"), takes effect as of the date signed by all the parties listed in this
preamble ("Effective Date"), amends and revises that certain [nmate Telephone Service Agreement, dated March 27,
2014, as amended from time to time (the "Agreement"), by and between Global Tel*Link Corporation with an address
of I 202 I Sunset Hills Road, Suite I 00, Reston, Virginia 20190 ("Company"), and Scott County, [owa with an address
of 600 West 4•h Street, Davenport, IA 5280 !("Premises Provider") (Company and Premises Provider collectively, the
"Parties" and each a "Party"). All capitalized terms not defined herein shall have the definitions set forth in the
Agreement.
WHEREAS, the Federal Communications Commission ("FCC") issued its Second Report and Order and Third
Further Notice of Proposed Rulemaking in WC Docket No. 12-375 on November 5, 2015 ("FCC Order"), which
mandated rates and charges for inmate telephone services, certain transaction fees, and other requirements; and
WHEREAS, the Parties have agreed to amend the Agreement in order to, among other things, implement the
FCC-mandated rates, charges, fees, and other requirements, as further provided below.
NOW, THEREFORE, in consideration of the promises and covenants set forth in this Amendment, and for good
and valuable consideration, the sufficiency of which is acknowledged by the Parties' signatures, the Parties agree as
follows:
I.

On June 20, 2016, the rates and charges for international, interstate, and intrastate inmate telephone service
("ITS") calls and associated transaction fees ("Transaction Fees") set forth in Exhibit B to the Agreement shall
be deemed revised without further action by the Parties, and shall be implemented, as follows:
Inmate Telephone Services.
Interstate ITS calls made using a collect format: $ 0.25 per minute of use.
Interstate [TS calls, whether made using a debit, prepaid/AdvancePay™ format: $ 0.21 per minute of use.
[ntrastate lTS calls, whether made using a collect, debit, prepaid/AdvancePayTM format: $ 0. I6 per minute of
use.
[nternational lTS calls, whether made using a debit, prepaid/AdvancePay™ fotmat: Rates published on the
Company's website.
No per call, per connection, or flat-rate calling charges shall apply to international, interstate, and intrastate
lTS per minute of use calls.
The rates charged are exclusive of taxes, and other amounts collected by Company on behalf of, or paid to,
third parties, including but not limited to payments in support of statutory or regulatory programs mandated by
governmental or quasi-governmental authorities, such as the Federal Universal Service Fee, and any costs
incurred by Company in connection with such programs.
Transaction Fees. Comoanv mav charne certain Transaction Fees tn accordance with the
Fee for automated payment for credit card, debit card,
$3.00 per use
and bill processing fees

followin~

amounts:

Fee for payment using live operator

$5.95 per use

Fee for paper bill/statement

$2.00 per use

Fee for use of third-party money transmitter (e.g.,
MoneyGram, Western Union, credit card processing,
transfers from third-oartv commissarv accounts)

The exact fee from the third-party provider passed
through directly to customer with no markup

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Single-Call and Related Billing Arrangements. Company may permit consumers to purchase ITS on a
collect call basis through third-party billing arrangements that allow consumers to pay for a single ITS call
using such methods as their debit or credit card, billing the cost of a single ITS call to their mobile phone
account, or another arrangement. When a consumer chooses to pay for a single ITS call using such a method,
the charge shall be any applicable transaction fee and other charges allowed by Jaw.

2.

Effective from the date the ITS call rates and charges, and Transaction Fees are revised by this Amendment,
the commission payable to the Premises Provider under the Agreement shall be five cents ($0.05) per minute
on completed and billable intrastate inmate telephone calls using the ITS, and shall be paid within forty five
(45) days following the month in which the call took place. The foregoing commission shall be paid on a onetime basis for each completed and billable intrastate inmate call, and shall replace any and all commissions or
other monies payable under the Agreement by Company to the Premises Provider, or to any fund or third patty
designated by Premises Provider. For the avoidance of doubt, there shall be no commission payable by the
Company on any Interstate ITS calls.

3.

Company shall provide Premises Provider with the following additional services at no cost to the Premises
Provider: GTL Called Party IQ; a debit interface with the Premises Provider's commissary vendor; including
Imaging interface from AFIS to OMS.

4.

Section 15 of the Agreement is hereby deleted in its entirety and replaced with the following:
"Assignment. This Agreement shall inure to the benefit of and be binding upon the Parties and their
respective permitted successors and assigns, including but not limited, to any new administration or
head of Premises Provider. Neither Party shall assign any right and/or obligation under this
Agreement without the other Party's prior written consent, which shall not be unreasonably withheld
or delayed; provided, however, Company shall have the right to assign some or all its rights and/or
obligations under this Agreement at any time to any entity that controls, is controlled by or is under
common control with Company (each an "Affiliate") without the consent of the Premises Provider;
provided, further, Company shall remain liable for any failure of any Affiliate to perform any assigned
obligations. For the avoidance of doubt, a merger involving (i) Company or (ii) a sale of Company or
all of Company's assets shall not constitute an assignment requiring consent of Premises Provider for
purposes of this Agreement."

5.

The following is hereby added to the Agreement as Section 26:
"Change-of-Law. Any rule, regulation, or other change mandated by any federal, state, or local
authority which may interfere with or adversely affect Company's rights, obligations, or intended
benefit under the Agreement shall entitle Company to, at its option, renegotiate or terminate the
Agreement."

6.

The following is hereby added to the Agreement as Section 27:
"Service Schedules. Any Affiliate may provide services in its own name, as set forth in a service
schedule attached to the Agreement ("Service Schedule"), and such Service Schedule shall be
considered a separate, but associated, contract incorporating this Agreement; provided, however,
Company shall be responsible for its Affiliates' performance pursuant to such Service Schedule."

In the event of any inconsistencies between the terms and conditions contained in the Agreement and the terms and
conditions contained herein, the terms and conditions contained herein shall control. Except as set forth in this
Amendment, the Agreement remains in full force and effect, without modification or amendment, and is hereby
ratified and confirmed. This Amendment may be executed in multiple counterparts, each of which shall be an original,
and all of which shall be one and the same contract. Original signatures transmitted by facsimile or electronic mail
shall be effective to create such counterparts. Each person whose signature appears below warrants and represents that
they have the requisite authority to execute this Amendment on behalf of the entity for which they are signing.
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IN WITNESS WHEREOF, the foregoing Amendment has been executed by the Parties, effective as of the latest
date listed below.

Company

Premises Provider

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Name: Jeffrey B. Haidinger

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Title: President & COO

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Date

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Date: 0 7 - 13 ·

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