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USCA Case #13-1280

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[ORAL ARGUMENT NOT YET SCHEDULED]

UNITED STATES COURT OF APPEALS
FOR THE DISTRICT OF COLUMBIA CIRCUIT
No. 13-1280
(consolidated with 13-1281, 13-1291, 13-1300, 14-1006)
SECURUS TECHNOLOGIES, INC., ET AL.,
PETITIONERS,
v.
FEDERAL COMMUNICATIONS COMMISSION
and UNITED STATES OF AMERICA,
RESPONDENTS.
On Petitions for Review from an Order of the
Federal Communications Commission
BRIEF OF INTERVENORS MARTHA WRIGHT, DOROTHY WADE,
ANNETTE WADE, ETHEL PEOPLES, MATTIE LUCAS, LAURIE NELSON,
WINSTON BLISS, SHEILA TAYLOR, GAFFNEY & SCHEMBER,
M. ELIZABETH KENT, KATHERINE GORAY, ULANDIS FORTE,
CHARLES WADE, EARL PEOPLES, DARRELL NELSON, MELVIN TAYLOR,
JACKIE LUCAS, PETER BLISS, DAVID HERNANDEZ, LISA HERNANDEZ,
VENDELLA F. OURA, THE D.C. PRISIONERS’ LEGAL SERVICES PROJECT, INC.,
CITIZENS UNITED FOR THE REHABILITATION OF ERRANTS, PRISON POLICY
INITIATIVE, THE CAMPAIGN FOR PRISON PHONE JUSTICE, AND OFFICE OF
COMMUNICATION, INC. OF THE UNITED CHURCH OF CHRIST
Angela J. Campbell
Andrew Jay Schwartzman
Aaron Mackey
Institute for Public Representation
Georgetown Law
600 New Jersey Avenue NW
Washington, DC 20003
(202) 662-9545
adm232@law.georgetown.edu
Counsel to Martha Wright, et al.

	

	

	

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CERTIFICATE AS TO PARTIES, RULINGS AND RELATED CASES
1. Parties and Amici Curiae.
All parties and Intervenors appearing in this Court are listed in the
Petitioners’ briefs. The following organizations and individuals have been
granted leave to participate as amici curiae in support of the FCC: Professors
Richard H. Frankel, Steven H. Goldblatt, and Alistair E. Newbern, of the
Law School Appellate Litigation Clinics at Drexel, Georgetown, and
Vanderbilt Universities; Asian Americans Advancing Justice-AAJC, the
NAACP, and the Lawyers’ Committee for Civil Rights Under Law; and
Verizon.
2. Rulings under review.
The ruling at issue is Rates for Interstate Inmate Calling Services, 28 FCC
Rcd 14107 (2013)(JA_____).
3. Related cases.
The Order on review has not previously been the subject of a petition
for review in this Court or any other court. Counsel is not aware of any
related cases pending before this Court or any other court.
	

	

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CORPORATE DISCLOSURE STATEMENT
Pursuant to the United States Court of Appeals for the District of
Columbia Circuit R. 26.1 and Fed. R. App. P. 26.1, The D.C. Prisoners’
Legal Services Project, Inc., Citizens United for Rehabilitation of Errants,
the Prison Policy Initiative, The Campaign for Prison Phone Justice, and
Office of Communication, Inc. of the United Church of Christ respectfully
submit this Corporate Disclosure Statement.
The D.C. Prisoners’ Legal Services Project is a project of the
Washington Lawyers’ Committee for Civil Rights & Urban Affairs, Inc.,
which is a nonprofit corporation that does not have any parent companies,
subsidiaries, or affiliates that have issued shares to the public.
Citizens United for Rehabilitation of Errants (“CURE”) is a nonprofit
corporation that has no parent companies, subsidiaries, or affiliates that
have issued shares to the public.
Prison Policy Initiative is a nonprofit corporation that has no parent
companies, subsidiaries, or affiliates that have issued shares to the public.
The Campaign for Prison Phone Justice is jointly led by the Media
Action Grassroots Network, Working Narratives, Prison Legal News, and
diverse civil and human rights organizations. The Media Action Grassroots
Network is a project of the Center for Media Justice, a nonprofit
corporation that has no parent companies, subsidiaries, or affiliates that
have issued shares to the public. Working Narratives is a nonprofit
organization that has no parent companies, subsidiaries, or affiliates that
	

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have issued shares to the public. Prison Legal News is a project of the
Human Rights Defense Center, a nonprofit corporation that has no parent
companies, subsidiaries, or affiliates that have issued shares to the public.
The Office of Communication, Inc. (“UCC OC, Inc.”) is a not-for-profit
corporation of the United Church of Christ (“UCC”). The United Church of
Christ is a not-for-profit, religious organization, with 5,100 local
congregations across the United States. Neither UCC nor UCC, OC Inc. has
any parent companies, subsidiaries, or affiliates that have issued shares to
the public.
Respectfully submitted,
/s/
Angela J. Campbell
Andrew Jay Schwartzman
Aaron Mackey
Counsel to Intervenors Martha
Wright, et al.
October 20, 2014

	

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TABLE OF CONTENTS
CORPORATE DISCLOSURE STATEMENT .......................................... ii	
TABLE OF CONTENTS ........................................................................... iv	
TABLE OF AUTHORITIES ..................................................................... vi	
GLOSSARY ............................................................................................... ix	
STATUTES AND REGULATIONS ......................................................... 1	
SUPPLEMENTAL STATEMENT OF THE CASE ................................... 1	
I.	

Attempts to Lower ICS Rates Prior to the 2012 Rulemaking ...... 2	

II.	 The Rulemaking Proceeding ......................................................... 3 	
A.	 The Impact of High ICS Costs on Families ........................... 5	
B.	 Charges to ICS Customers ..................................................... 7	
C.	 The Role of Site Commissions ................................................ 9	
D.	 Changes in the ICS Industry ................................................ 11	
SUMMARY OF ARGUMENT ................................................................ 13	
ARGUMENT ............................................................................................ 14	
I.	

The Commission’s Actions Do Not Impermissibly Interfere
with the Administration of State and Local Prison Facilities. .. 14	
A.	 The Exclusion of Site Commissions from Costs is Lawful
and Does Not Impermissibly Interfere With Prison
Administration. ..................................................................... 15	
B.	 How Correction Facilities Use Site Commissions is Not
Relevant, but in Any Event, Site Commissions are Used
for Many Purposes Unrelated to Prisoners’ Welfare. ........ 17	
C.	 Security Features are Compensable Costs of ICS. .............. 21	
D.	 The Commission Has Clear Authority over
Interstate ICS. ........................................................................ 24	
E.	 The Legal Authorities cited by Petitioners Do Not
Support Their Position. ........................................................ 27 	

II.	 The Commission’s Requirement that Ancillary Fees be CostBased is Reasonable. .................................................................... 29 	

	

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A.	 The Plain Language of the Communication Act Gives
the Commission Authority over Ancillary Fees. ................ 30	
B.	 All ICS Customers are Required to Pay Ancillary Fees ..... 30	
C.	 The Cost-Based Rule is Necessary to Prevent Providers
from Offsetting Lower ICS Rates with Ancillary Fees. ...... 31	
CONCLUSION ........................................................................................ 32	
CERTIFICATE OF COMPLIANCE 	
CERTIFICATE OF SERVICE
APPENDIX
	
	

	

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TABLE OF AUTHORITIES
Cases
Bell v. Wolfish, 441 U.S. 520 (1979) .......................................................................27
Business Roundtable v. SEC, 905 F.2d 406 (D.C. Cir. 1990) ........................ 25, 26
* Cable and Wireless P.L.C. v. FCC, 166 F.3d 1224 (D.C. Cir. 1999) ........... 16, 17
California v. FCC, 798 F.2d 1515 (D.C. Cir. 1986) ...............................................27
Gregory v. Ashcroft, 501 U.S. 452 (1991) ..............................................................27
Jones v. N.C. Prisoners’ Labor Union, Inc., 433 U.S. 119 (1977) ..........................27
* NAACP v. Fed. Power Comm’n, 425 U.S. 662 (1976) ................................. 25, 26
* Pa. Dep’t of Corr. v. Yeskey, 524 U.S. 206 (1998) .................................. 27, 28, 29
Preiser v. Rodriguez, 411 U.S. 475 (1973)....................................................... 27, 28
Schuette v. BAMN, 134 S. Ct 1623 (2014) ............................................................27
Sorenson Communications, Inc. v. FCC, 765 F.3d 37 (D.C. Cir. 2014). ..............16
Time Warner Entertainment Co., L.P. v. FCC, 56 F.3d 151 (D.C. Cir. 1995) .....15
Statutes
47 U.S.C. § 151........................................................................................................26
47 U.S.C. § 152(a) ...................................................................................................28
* 47 U.S.C. § 201(a) ................................................................................................25
* 47 U.S.C. § 201(b) ......................................................................................... 28, 32

	

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47 U.S.C. § 276(b)(2) ..............................................................................................28
* 47 U.S.C. § 276(d) ......................................................................................... 25, 32
Ala. Code § 45-3-231.20 ........................................................................................21
Ariz. Rev. Stat. § 41-1604.03(B) ............................................................................20
Ark. Code § 12-27-128 ...........................................................................................20
Cal. Penal Code § 4025 .........................................................................................21
Fla. Stat. § 945.215(b).............................................................................................19
Haw. Rev. Stat. § 353-136 .....................................................................................21
Ind. Code § 5-22-23-7(a) .......................................................................................20
Mass. Gen. Laws ch. 127 § 3 ................................................................................21
Mass. Gen. Laws ch. 29 § 2 ..................................................................................19
Miss. Code § 47-5-158(3).......................................................................................20
Miss. Code § 47-5-66(2).........................................................................................20
Tenn. Code § 41-7-104...........................................................................................21
Tex. Gov’t Code § 495.027(c) ...............................................................................19
Va. Code § 53.1-127.1 ............................................................................................21
Wis. Stat. § 301.105(1) ...........................................................................................19

	

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Other Authorities
About Securus, Securus ..........................................................................................13
Barbagallo, FCC Proposes Cap on Prison Phone Rates,
Explores Two Companies’ Market Dominance,
Bloomberg BNA (Jan. 2, 2013) .........................................................................11
GTL Deposit Systems, Global Tel*Link .............................................................12
History of Securus, Securus ...................................................................................11
Michaelson, et al., More Than Visiting Hours,
4 Sociology Compass 576 (2010) ........................................................................7
Securus Grows by 28% in 2010, Now More than 800 Associates Strong,
Securus (Dec. 20, 2010) ......................................................................................13
Shields, Prison Phones Prove Captive Market for Private Equity,
Bloomberg Business Week (Oct. 4, 2012) .......................................................11
Transcript of FCC Workshop on Inmate Calling Services (July 9, 2014) ......31
Xu, Castle Harlan Said in Talks to Sell Securus for $640 Million,
Bloomberg News (Apr. 5, 2013).......................................................................12
* Authorities chiefly relied upon are marked with asterisks.

	

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GLOSSARY
Commission

Federal Communications Commission

Communications Act

Communications Act of 1934 (codified
as amended at 47 U.S.C. §151 et seq.)

Corr. Br.

Joint Brief for Correctional Facility
Petitioners and Supporting Intervenors

CURE

Citizens United for the Rehabilitation of
Errants

FCC Br.

Brief for the Federal Communications
Commission

HRDC

Human Rights Defense Center

ICS

Inmate Calling Services

ICS Br.

Joint Brief for ICS Provider Petitioners
and Supporting Intervenors

Justice Project

University of St. Thomas Community
Justice Project

LCCHR

The Leadership Conference on Civil and
Human Rights

NYU Ctr.

New York University Law School
Center on the Administration of
Criminal Law

Order

Rates for Interstate Inmate Calling Services,
28 FCC Rcd 14107 (2013)

PPI

Prison Policy Initiative

	

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STATUTES AND REGULATIONS
The FCC’s addendum to its brief sets forth the relevant statutes and
rules.
SUPPLEMENTAL STATEMENT OF THE CASE
Intervenors adopt the Federal Communications Commission’s
(“Commission”) statement of the case and offer these supplemental facts.
Most Americans today pay only a few cents per minute to make a
long-distance interstate phone call. Prior to the Commission’s actions on
review here, however, millions of Americans could pay up to $17.30 plus
additional fees for a 15-minute interstate phone call to a family member
behind bars. Rates for Interstate Inmate Calling Services, 28 FCC Rcd 14107,
¶35 (2013)(“Order”)(JA_____). Because prisoners are often incarcerated
hundreds of miles from home, their families, which are typically among the
most economically distressed in the country, rely on Inmate Calling
Services (“ICS”) as the primary way to stay in touch with their loved ones.
Id. ¶¶2, 42 (JA_____,_____). The financial burden of ICS deterred
communication with prisoners, often forcing families to choose between
speaking with a prisoner or paying for basic necessities. Id., Statement of
Comm’r Clyburn (JA______,_______).
For more than a decade, families of prisoners and civil rights groups
have advocated for the Commission to bring down ICS rates. Finally in
2013, the Commission found that ICS rates were unjust, unreasonable, and
	

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unfair under Sections 201 and 276 of the Communications Act. As more
fully explained in the Commission’s brief, the Commission’s actions
brought down the cost of a 15-minute call to $3.75, allowing more families
to connect or talk more frequently. At the same time, the Order allowed
ICS providers to cover their costs and reasonably profit while ensuring that
necessary security features of the service remain. Id. ¶2 (JA_____).
I.

Attempts to Lower ICS Rates Prior to the 2012 Rulemaking
Families, prisoners, and lawyers faced with crippling ICS phone bills

have fought for reform for more than a decade. The case that eventually
led to the Commission’s Order began in 2000 when Martha Wright, a
retired nurse living in Washington, D.C., found herself paying more than
$100 per month to call her grandson, Ulandis Forte. Compl. of Martha
Wright, et al. 7 (Feb. 16, 2000); Wright v. Corrections Corp. of Am., No. 00-293,
Opinion and Order (D.D.C. Aug. 22, 2001)(App. 1-3). Mr. Forte was
incarcerated in Arizona, too far from home to permit Ms. Wright to visit
him.
Joined by other D.C. residents and defense attorneys, Ms. Wright filed
a putative class action that sought to end ICS monopolies at private prison
facilities. The complaint alleged that exclusive agreements between ICS
providers and facilities, which required providers to share profits with
prisons in arrangements known as “site commissions,” led to unjust and
unreasonable rates under the Communications Act. (App. 3).

	

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Invoking the primary jurisdiction doctrine, the District Court referred
the case to the Commission. (App. 4-5). The court listed five reasons for
referring the case, including that “the FCC is statutorily charged with
handling all claims contesting the reasonableness of telephone rates” and
that “Congress has given the FCC explicit statutory authority to regulate
inmate payphone services in particular.” (App. 6, 8). Regarding plaintiffs’
concerns about site commissions, the court held that the “FCC has
authority to order that Defendants’ rates not reflect commissions.” (App.
7). In referring the case to the Commission, the court “expect[ed] the
agency to move with dispatch.” (App. 15).
When the Commission took no action on the court’s referral, the class
filed a petition for rulemaking in 2003. Martha Wright et al. Petition for
Rulemaking, Dkt. 96-128 (Nov. 3, 2003)(JA_____). The FCC sought public
comment on the petition but took no further action.
Four years later, as the problems with ICS worsened, Wright et al. filed
a second petition asking the Commission to cap rates at $0.20 per minute
for debit calls and $0.25 per minute for collect calls. Alternative Wright
Petition, Dkt. 96-128 (Mar. 1, 2007)(JA_____). Again the Commission
sought and received comments but failed to act, despite the continued
urging of the Petitioners.
II.

The Rulemaking Proceeding
Finally, in December 2012 the Commission granted the Wright

Petitions and issued a Notice of Proposed Rulemaking. Rates for Interstate
	

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Inmate Calling Services, 27 FCC Rcd 16629 (2012) (“Notice”)(JA_____). The
Notice specifically sought comment on whether the rate caps proposed by
the Wright Petitioners (Intervenors herein who were the petitioners below)
would “ensure just and reasonable rates,” and asked what factors the
Commission should “consider in determining an appropriate per-minute
rate cap.” Id. ¶20 (JA_____). The Commission also sought comment on ICS
rates proposed by providers in 2008. Id. ¶24 (JA_____). The Notice also
asked for “specific, detailed cost information and other relevant data” to
determine appropriate caps and asked how it should treat other charges,
such as monthly account fees, that must be paid to use the service. Id.
¶¶20, 33 (JA_____,_____).
Public response to the Notice was overwhelming. Tens of thousands of
members of the public took the time to urge the Commission to lower ICS
rates.1 More than one hundred organizations also participated, including
prison reform and social justice organizations that joined Martha Wright
and the original class of plaintiffs to comment on the Notice. 2 See Order, Ex.
B (JA_____).
																																																								

One organization submitted comments signed by more than 24,000
people, including family members and friends of prisoners. Color of
Change Comments (Mar. 25, 2013)(JA_____). See also 4,822 Comments filed
by Credo Mobile (Mar. 23, 2013)(JA_____).
2 Organizations joining the Wright Petitioners in their comments included
D.C. Prisoners’ Legal Services Project, Citizens United for the
Rehabilitation of Errants (“CURE”), Prison Policy Initiative (“PPI”), and
The Campaign for Prison Phone Justice. The Campaign for Phone Justice is
made up of Media Action Grassroots Network, Working Narratives, and
1

	

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Commenters developed a robust record for the Commission.
Intervenor Human Rights Defense Center (“HRDC”), for example,
provided comprehensive data on ICS rates. HRDC Comments, Ex. B (Mar.
25, 2013)(JA_____). Intervenor Prison Policy Initiative (“PPI”) submitted a
report detailing how ICS providers use ancillary fees to increase customers’
bills. Please Deposit All of Your Money: Kickbacks, Rates, and Hidden Fees in the
Jail Phone Industry 10, PPI (May 9, 2013) (“PPI Report”)(JA_____).
A.

The Impact of High ICS Costs on Families

The thousands of individual stories and studies presented to the
Commission showed how high ICS bills harmed prisoners’ families,
including 2.7 million children. Because at least 50% of prisoners are
incarcerated more than 100 miles away from home, with 10% more than
500 miles away, ICS is the main way families can meaningfully
communicate with imprisoned loved ones. Wright Comments 34 (March
25, 2013)(JA_____).
Although prisoners use ICS, it is family, friends, and clergy outside
facility walls that typically end up footing the bill because most prisoners
are indigent. NYU Ctr. Comments 4-5 (Mar. 25, 2013)(JA_____). Families
with imprisoned loved ones struggle financially, in large part because the
prisoner was often the primary breadwinner before incarceration. Id. at 5
																																																																																																																																																																																			

the Human Rights Defense Center (“HRDC”). The United Church of
Christ, Office of Communication, Inc., participated in a Commission
workshop, filed separate comments on behalf of itself while joining the
comments LCCHR, and joined the Wright Petitioners as Intervenors.
	

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(JA_____). The lost income of the primary wage earner means that the
spouse on the outside must work more to pay for basic needs such as
childcare. Center for Media Justice, et al. Reply Comments 4 (Apr. 22,
2013)(JA______).
With families already struggling to pay for food, utilities, and other
basic needs, ICS costs can become an insurmountable barrier. In one study
of families reporting significant barriers to maintaining contact with loved
ones, 76% cited ICS costs as a primary impediment. See LCCHR Comments
3 (Mar. 25, 2013)(JA_____).
Individual stories bring the burden of ICS bills into stark relief. One
prisoner explained that high ICS costs prevented him from speaking with
his children for two years. Comments of James Whitley (Apr. 2,
2013)(JA_____). Parents of a terminally ill prisoner described how they
could afford only limited contact with him. Prisoners’ Legal Services of
Mass. Comments 3 (Mar. 25, 2013)(JA_____). One mother reported
sacrificing food and heat to speak with her son, while a disabled father
went without his medicine to call his son. See Color of Change Comments
1,486 (comments of Melissa Jacobs), 2,266 (comments of Stephen Hurst)
(JA_____,_____).
High ICS costs have a profound effect on the 2.7 million children in the
United States who have at least one incarcerated parent. Order ¶2
(JA______). Only 53% of parents in state prisons reported calling their
children while incarcerated. Vera Inst. Comments 2 (Mar. 14,
	

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2013)(JA______). Incarcerated mothers are imprisoned an average of 160
miles away from home, and less than half have had monthly contact with
their children. Order ¶42 (JA_____); Comments of Michael Stewart 2 (Feb.
23, 2013) (citing Michaelson, et al., More Than Visiting Hours, 4 Sociology
Compass 576, 580 (2010))(JA_____). Children who lack regular contact
with incarcerated parents are more likely to face developmental difficulties
and fall into cycles of crime, truancy, and depression. Order ¶¶2, 42
(JA_____,_____).
The record also showed that lower ICS rates would have cumulative
societal benefits. Through increased communication with family and
friends, prisoners would feel more connected with the outside world,
easing their transition into communities upon release. See Congressional
Black Caucus Comments 3-4 (Apr. 22, 2013)(JA_____); Justice Project
Comments 2-3 (Apr. 22, 2013)(JA_____). When released prisoners feel
connected to their communities, they are less likely to commit additional
crimes, reducing recidivism rates and decreasing criminal justice costs.
Justice Project Comments 2-3 (JA______).
B.

Charges to ICS Customers

ICS customers’ bills have been so high because they typically include
three types of charges: per-call, per-minute, and ancillary fees.
Per-call charges are fixed charges that must be paid anytime a
customer initiates a call. For example, the record showed that providers
charged customers $3.95 per call in Alabama and Alaska, and $2 per call in
	

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Arizona. Wright Comments 20 (JA_____). Because the per-call charge is
added to every phone call, a short call costs disproportionately more. Order
¶85 (JA_____). Sometimes in the course of a single conversation, customers
must pay multiple per-call charges because providers frequently drop calls.
Id. (JA_____); Wright Petitioner Reply Comments 19 (Apr. 22,
2013)(JA______). Petitioner GTL warns its customers that “even short
pauses may result in disconnection.” See PPI Report, Ex. 22 (JA_____).
In addition to the per-call charges, high per-minute rates mean that
“[f]amilies of incarcerated individuals often pay significantly more to
receive a single 15-minute call from prison than for their basic monthly
phone service.” Order ¶42 (JA_____). For example, the rates of Mississippi
and Arizona were as high as $0.75 and $0.40 per minute, respectively.
HRDC Comments, Ex. B (JA_____). Combining the high per-minute rate
with per-call fees, the Commission found that a single 15-minute phone call
could cost up to $17.30. Order ¶35 (JA_____).
On top of per-call and per-minute fees, customers must pay ancillary
fees. See Order ¶90,n.335 (JA_____). The record showed, for example, that
Petitioner GTL charges the following ancillary fees:
 $9.50 to set up an account. Id. (JA_____).
 Up to $9.50 to add money to an account. Id. (JA_____).

	

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 $2.89 to receive a paper bill from GTL. Id. (JA _____).3
 $5 to receive a refund. Id. (JA_____).
As a result, ancillary fees “can easily double the cost of a single
telephone call, and can add 50% to the phone bills charged to the families
that receive more frequent calls.” PPI Report 6 (JA_____). Indeed, ancillary
fees represent 38% of the $1 billion spent annually by ICS customers. Id. at
10 (JA_____).
C.

The Role of Site Commissions

The record also detailed how most correctional facilities charge ICS
providers site commissions in exchange for exclusive contracts to provide
phone service to prisons and jails. In the seven states that have made the
public policy decision to ban site commissions, ICS rates are much lower.
For example, a 15-minute call in New Mexico dropped from $10.50 to $0.65
after it banned site commissions. Order ¶38 (JA_____). But in states that
allow site commissions, ICS rates remained high because providers sought
to outbid each other for monopolies at particular facilities by promising to
split a share of their profits. See Order ¶41 (JA_____).
The record showed that ICS providers contract to share anywhere
between 20 to 88% of their profits with prison facilities. Order ¶34
(JA_____). States often use site commission revenue to subsidize their
																																																								

To avoid the paper bill charge, GTL recommends that customers log their
own calls. PPI Report, Ex. 22 (JA_____). This is difficult because family
members outside a prison do not control when they receive ICS calls.
3

	

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general funds and prison operation expenses, such as employee salaries
and benefits, facility maintenance, equipment, and prisoner programs. See
Order ¶34 (JA_____). Thus, the record showed that “some correctional
facilities may base their selection of a contractor largely on the amount of
cash . . . offered rather than being driven by proposals focused on high
quality service at the most affordable rates for customers.” Order ¶41
(JA______).
As the Commission described, the resulting dysfunctional marketplace
rewarded ICS providers for inflating prison phone bills far beyond the
direct costs of the service and also discouraged correctional facilities from
imposing rate constraints on providers. Order ¶41 (JA_____). Thus, the
Commission found that “where site commission payments exist, they are a
significant factor contributing to high rates.” Order ¶34 (JA_____).
Site commissions not only lead to high per-call charges and perminute rates, they also result in high ancillary charges. The record showed
that ICS providers offset the profits they share with facilities through
ancillary charges. See PPI Report at 7 (JA______). The fees are a direct
revenue stream for providers because they are not split with prison
facilities. Id. (JA_____).
The record also showed that the seven states choosing to prohibit site
commissions still provided effective service and security measures for
prisoners, correctional staff, and call recipients. Order ¶38 (JA______). In

	

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those states, providers saw additional revenue because as ICS rates
decreased, call volume increased. Id. (JA______).
D. Changes in the ICS Industry
Consolidation among ICS providers, changes in technology, and
centralization of the service have significantly decreased the costs of
providing ICS. The three ICS Petitioners in this case dominate the
industry, with Global Tel*Link (“GTL”) and Securus controlling about 80%
of the market and CenturyLink holding roughly another 10%. Order ¶29,
n.106 (JA_____); Wright Comments 19 (JA_____).4
Petitioner Securus was formed by the merger of two companies, which
themselves had previously acquired at least eight other ICS providers.5
Petitioner GTL acquired ICS operations previously owned by Verizon and
AT&T, among others. Wright Comments 18-19 (JA_____-______). GTL
has purchased at least four previously independent ICS operators in the
last four years. Id. at 18 (JA_____).
The consolidated ICS companies are very profitable. For example,
Veritas/Goldman Sachs purchased Petitioner GTL for $345 million in 2008.
																																																								

See Shields, Prison Phones Prove Captive Market for Private Equity,
Bloomberg Business Week (Oct. 4, 2012),
www.businessweek.com/news/2012-10-04/prison-phones-prove-captivemarket-for-private-equity; Barbagallo, FCC Proposes Cap on Prison Phone
Rates, Explores Two Companies’ Market Dominance, Bloomberg BNA (Jan. 2,
2013), http://www.bna.com/fcc-proposes-cap-n17179871636/.
5 See History of Securus, Securus,
https://securustech.net/web/securus/securus-history (last visited Oct. 20,
2014).
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Id. at 19 (JA_____). American Securities purchased GTL two years later for
$1 billion, “resulting in a $655 million profit for its investors.” Id.
(JA_____). And in 2011, private equity firm Castle Harlan purchased
Petitioner Securus from H.I.G. Capital for $450 million. Id. (JA_____).
Castle Harlan sold Securus to ABRY Partners, another private equity firm,
in 2013 for an estimated $640 million.6
Besides economies of scale gained through consolidation, technology
has also helped providers reduce costs and centralize services. As a result,
“[e]ach of the major ICS providers now route each call through their
centralized calling centers—which are located hundreds, if not thousands
of miles from both the caller and the person receiving the call.” Wright
Comments 17-18 (JA______). Regardless of where calls originate, they are
routed to a calling center where providers apply all ICS security features
before forwarding them on to the called party. Id. (JA_____).
Further, the call centers are highly automated, using “interactive voice
response” technology so that most calls are handled without human
intervention.7 Thus, they handle higher volumes of calls with fewer

																																																								

Xu, Castle Harlan Said in Talks to Sell Securus for $640 Million, Bloomberg
News (Apr. 5, 2013), http://www.bloomberg.com/news/2013-0405/castle-harlan-said-in-talks-to-sell-securus-for-640-million.html.
7 GTL Deposit Systems, Global Tel*Link, http:www.gtl.net/correctionalfacility-services/payment-and-depositsolutions/deposit-systems/ (last visited Oct. 20, 2014).
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employees.8 According to one ICS provider, “[g]iven modern-day
technology, the costs for providing secure phone and video services to
correctional facilities are low (and are getting lower).” Turnkey
Corrections Comments 3 (Mar. 25, 2013)(JA______).
The calling centers and automation of ICS means that “the only onpremises equipment at each correction and detention facility is a [Voice
over IP] router, several workstations for the site’s guards, and the actual
inmate telephone handsets.” Wright Comments 18 (JA_____). The
Commission predicted that ICS costs were likely to continue to decrease
because of new technology and greater centralization of ICS. Order ¶¶29-31
(JA______).
SUMMARY OF ARGUMENT
The Commission’s interim action to lower the costs of interstate ICS
was a lawful and reasonable response to a failed market. Intervenors write
separately to address two claims made by Petitioners. First, the
Commission did not interfere with the day-to-day administration of state
and local prisons facilities under the guise of lowering phone rates.
																																																								

Securus, for example, reported having 800 employees in 2010. Securus
Grows by 28% in 2010, Now More than 800 Associates Strong, Securus (Dec.
20, 2010), http://apps.securustech.net/press_listing.asp?press_id=78.
However, Securus’ website currently reports that it has 750 employees.
About Securus, Securus, https://securustech.net/web/securus/aboutsecurus (last visited Oct. 20, 2014).
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Petitioners grossly mischaracterize the Commission’s actions in pursuit of
this argument. A fair reading of the Order shows the agency established
just, reasonable, and fair ICS rates as required by federal law.
Second, the Commission has explicit statutory authority over ancillary
ICS fees. Because customers must pay ancillary fees to make ICS calls, they
are an essential part of the service that the Commission can require to be
cost-based. Moreover, the cost-based rule ensures that providers do not
undermine the purpose of the Commission’s ICS reforms by offsetting lost
revenue from the interim rate caps with higher ancillary fees.
ARGUMENT
As the Commission’s brief demonstrates, the agency has broad
statutory authority to enact interim interstate ICS rules. The Commission
gave sufficient notice of its intent to require that ICS charges be cost-based,
and it established interim rates based on the information available to it that
will both lower customers’ bills and ensure a return for providers. In this
brief, Intervenors address two issues raised by Petitioners: first, whether
the Commission’s action impermissibly interfered with the operation of
state and local prison facilities; and second, whether the Commission has
the authority to require that ancillary fees be cost-based.
I.

The Commission’s Actions Do Not Impermissibly Interfere with the
Administration of State and Local Prison Facilities.
Correctional Petitioners argue that the Commission dramatically

exceeded its authority and transformed itself into “a prison reform board”
	

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that interfered with state and local prison administration under the cloak of
lowering interstate ICS phone rates. Corr. Br. 17, 22-45.9 The Commission
did nothing of the sort; it merely determined the costs of interstate prison
phone service under the Communications Act and set just, reasonable, and
fair rates. See Order ¶¶12-15 (JA_____-_____). Those actions are entitled to
“particularly deferential” review “because ratemaking is far from an exact
science and involves policy determinations in which the agency is
acknowledged to have expertise.” Time Warner Entertainment Co., L.P. v.
FCC, 56 F.3d 151, 163 (D.C. Cir. 1995) (internal quotations omitted).
A.

The Exclusion of Site Commissions from Costs is Lawful and
Does Not Impermissibly Interfere With Prison Administration.

Petitioners argue that the Commission exceeded its authority and
interfered with state and local prison administration by barring site
commissions. Corr. Br. 27-29; ICS Br. 26. However, it is simply not true
that the Commission barred site commissions. The Commission explicitly
stated that “[w]e do not conclude that ICS providers and correctional
facilities cannot have arrangements that include site commissions. We
conclude only that, under the Act, such commission payments are not
costs.” Order ¶56 (JA_____). Thus, ICS providers are free to share their
profits with facilities as they see fit; they just cannot pass on the costs of the

																																																								

ICS Providers make largely the same argument with regard to the
Commission’s treatment of site commissions. ICS Br. 26. That argument is
addressed below in Part A.
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profit sharing arrangements to customers because the resulting rates would
be unjust and unreasonable.10
The Commission has broad authority to determine costs and exclude
certain expenses ICS providers incur from the ultimate rate charged to
customers. Indeed, this Court recently recognized the Commission’s
authority to separate providers’ actual costs in providing a service from
additional revenue that they seek to collect from their customers. See
Sorenson Communications, Inc. v. FCC, 765 F.3d 37, 46-47 (D.C. Cir. 2014).
In any event, even if Correctional Petitioners are correct that the
Commission “effectively barr[ed]” site commissions, that action would also
be lawful. Corr. Br. 29. This Court has held in a closely analogous case that
the Commission does not exceed its authority simply because its actions
have practical effects on entities outside its jurisdiction. Cable and Wireless
P.L.C. v. FCC, 166 F.3d 1224 (D.C. Cir. 1999).
In Cable and Wireless, a group of foreign phone companies sought
review of a Commission rule that capped domestic telephone rates that
could be paid to foreign providers for terminating a call. Id. at 1226. In
challenging the rule, the foreign carriers argued that “the FCC’s Order
unlawfully asserts regulatory authority over foreign telecommunications
services.” Id. at 1229.
																																																								

Importantly, the Commission indicated that if correctional facilities incur
direct costs for providing ICS, such as expenses for installing and
maintaining physical phones, those costs may be recovered. Order ¶54,
n.203 (JA_____).
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This Court rejected the argument, holding that although the Order had
practical effects on foreign carriers, “the Commission does not exceed its
authority simply because a regulatory action has extraterritorial
consequences.” Id. at 1230. This Court went on:
Indeed, no canon of administrative law requires us to view the
regulatory scope of agency actions in terms of their practical or
even foreseeable effects. Otherwise, we would have to conclude,
for example, that the Environmental Protection Agency regulates
the automobile industry when it requires states and localities to
comply with national ambient air quality standards . . . .
Id. Thus, just because the Commission’s ICS reforms have consequences on
prison facilities, those effects do not invalidate its actions.
B.

How Correction Facilities Use Site Commissions is Not
Relevant, but in Any Event, Site Commissions are Used for
Many Purposes Unrelated to Prisoners’ Welfare.

Correctional Petitioners also argue that because they provide “welfare
programs to rehabilitate inmates,” lost revenue from site commissions
“would hobble the [inmate welfare] programs that many States have
deemed desirable or necessary to managing their prisons.” Corr. Br. 24, 29.
This is wrong as a matter of law and fact.
It is irrelevant under the Communications Act whether ICS rates fund
beneficial programs unrelated to the cost of making a prison phone call.
The Commission correctly found that although programs funded by site
commissions “may contain worthy goals, we are bound by our statutory
mandate to ensure that end user rates are ‘just and reasonable,’ and ‘fair.’”

	

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Order ¶57 (JA_____). Indeed, “[t]he Act does not provide a mechanism for
funding social welfare programs or other costs unrelated to the provision
of ICS, no matter how successful or worthy.” Id. (JA_____).
Even if how facilities spend site commission revenue were relevant
here, Correctional Petitioners’ arguments are not supported by the facts.
First, their argument states that “users of prisons—inmates—ought to help
cover the expenses of prison life and the services that correctional facilities
provide.” Corr. Br. 25 (internal quotations omitted). But in fact, it is
usually families, clergy, friends, and legal counsel, not prisoners, that pay
for ICS calls. Order ¶42 (JA______); supra 5-6. Petitioners’ assumption
about who pays for ICS is therefore incorrect.
Second, Petitioners’ claim that site commissions pay for services that
benefit inmates is not supported by the record. The record showed that
although not all states collect site commissions, where they do, the funds
are frequently used for purposes unrelated to inmate welfare. See Wright
Petitioners Reply Comments 25-27, Ex. H (Apr. 22, 2013)(reviewing state
laws governing how site commissions are spent)(JA_____,_____). State
laws also give local sheriffs broad discretion on how they spend site
commission proceeds from their county jails.
Intervenors Martha Wright et al. showed that in four states, corrections
department officials must deposit some or all site commission revenue into
the states’ general funds. Id. (JA_____). Florida and Massachusetts’
Department of Corrections must deposit 100% of site commissions in their
	

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states’ general funds; in Wisconsin, it is two-thirds; in Texas, half. Fla. Stat.
§ 945.215(b); Mass. Gen. Laws ch. 29 § 2; Wis. Stat. § 301.105(1); Tex. Gov’t
Code § 495.027(c).
Other states, including Petitioner Mississippi and Intervenor
Arkansas, deposit revenue into state funds unrelated to inmate welfare.
The Mississippi Department of Corrections, for example, uses 25% of its
site commission revenue to pay for departmental phone equipment
unrelated to inmate calling and deposits 35% into the Prison Agricultural
Enterprise Fund. Miss. Code § 47-5-158(3). Mississippi law provides that
the agricultural fund can be used to support “agricultural and
nonagricultural enterprises of the department.” Miss. Code § 47-5-66(2).
By its own terms then, the statute allows officials to use the agricultural
fund for nearly any purpose they desire.
Intervenor Arkansas Department of Corrections creates a “cash fund”
from site commission revenue that it can use “for periodic transfers to
other department funds or for disbursements in support of department
operations or debt service.” Ark. Code § 12-27-128. This grants Intervenor
broad discretion to use the funds in any way it wishes.
Even in states where site commission revenues are spent at
correctional facilities, they are mostly used for employee salaries and
benefits or facilities, not programs for prisoners. Petitioner Arizona
Department of Corrections must deposit $500,000 of site commission
revenue in a “building renewal fund.” Ariz. Rev. Stat. § 41-1604.03(B).
	

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Intervenor Indiana Department of Corrections must use site commission
revenue “for the purposes of improving, repairing, rehabilitating, and
equipping department of correction facilities.” Ind. Code § 5-22-23-7(a).
Alabama, Hawaii, and Tennessee use the revenue to pay for employee
salaries, training, equipment, and supplies. See Ala. Code § 45-3-231.20;
Haw. Rev. Stat. § 353-136; Tenn. Code § 41-7-104.
When it comes to how county jails spend their site commission
revenue, state laws give local sheriffs very broad discretion. For example,
under Massachusetts law, site commission revenue received by Intervenor
Barnstable County Sheriff’s Office “may be expended for the general
welfare of all the inmates at the discretion of the superintendent.” Mass.
Gen. Laws ch. 127 § 3. In California, “[i]nmate welfare funds may be used
to augment those required county expenses as determined by the sheriff to
be in the best interests of inmates.” Cal. Penal Code § 4025. See also Ala.
Code § 45-3-231.20 (giving sheriffs discretion to spend site commission
revenue on “other law enforcement purposes [. . .] that are in the interest of
the public”); Va. Code § 53.1-127.1 (“[a]ny other profits may be used for the
general operation of the sheriff’s office”).
The broad discretion allows sheriffs to spend their counties’ site
commission proceeds on other items that do not benefit inmates. In 2012,
for example, the Orange County, California sheriff used 74% of site
commission revenue for staff salaries, reserving only 0.8% for services,
supplies, and training for inmate educational programs, and 0.6% for
	

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inmate re-entry programs. See Wright Reply Comments 26 (JA_____). In
nearby Los Angeles County, the sheriff spent 49% of the department’s site
commission revenue on jail maintenance. Id. (JA_____).
As the state statutes make clear, rather than paying for programs or
services that help inmates, site commission revenue is used for the benefit
of the correctional facilities or to pay general expenses. Thus, Petitioners’
claim that it is appropriate for prisoners to foot the bill for services through
site commissions is both irrelevant and misleading.
C.

Security Features are Compensable Costs of ICS.

In addition to arguing that the Commission’s treatment of site
commissions interferes with local administration of prison facilities,
Correctional Petitioners also argue that the Order “undermines the
determination of state and local authorities that advanced security
measures are essential to protecting the public, prison officials, and
prisoners.” Corr. Br. 30.
This argument is based on a gross mischaracterization of the
Commission’s actions. The Order makes clear that ICS security features are
an essential aspect of the service and are compensable costs.11 The
																																																								

The Commission repeatedly recognized that call recording, screening,
preventing three-way calling, and other features are essential aspects of the
service. See, e.g., Order ¶2 (JA_____)(recognizing that ICS includes
“important security features, such as call recording and monitoring, that
advance the safety and security of the general public, inmates, their loved
ones, and correctional facility employees”); ¶38 (JA_____)(discussing how
“no evidence in this record” showed that states with rates lower than the
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Commission stressed at the outset that the “Order ensures that security
features that are part of modern ICS continue to be provided and
improved.” Order ¶2 (JA____).
The Order later emphasized that “[w]hile our actions to establish
interim ICS safe harbors and rate caps prohibit the recovery of site
commission payments, we include costs associated with security features
in the compensable costs recovered in ICS rates.” Id. ¶58 (JA_____). Costs
of security features were incorporated into the rate caps adopted by the
Commission, which were “based on cost studies that include the cost of
advanced security features such as continuous voice biometric
identification.” Id. (JA______).
Moreover, the Commission rejected the rates proposed by Martha
Wright et al. in part because their proposal did “not include additional
security features typically needed for ICS.” Order ¶67,n.255 (JA_____).
Thus, the Commission could not have been more clear that security
features are a necessary aspect of ICS and that the cost of providing
security will be compensated.

																																																																																																																																																																																			

Order’s rate caps were “below cost or insufficient to cover necessary
security features”); ¶61 (JA_____)(concluding that safe harbor rates
“include full recovery for security features the correctional facilities have
determined to be necessary to protect the public”); ¶74 (JA_____)(setting
rate caps based on “the highest costs in the record, which include the costs
of advanced ICS security features”).
	

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Correctional Facility Petitioners seize on the Order’s language in a
single paragraph stating that “compensable costs would likely include [. . .]
costs associated with security features,” id. ¶53 (JA_____), to argue that
“any security measure not enumerated by the Order [. . .] is presumptively
not recoverable.” Corr. Br. 31. As the Commission explains in its brief, the
argument is unsound because the language “merely reflects the fact that
the Order sets forth an interim framework for rates.” FCC Br. 35.
Moreover, Petitioners’ argument overlooks the rest of the Order’s explicit
assurances that security features would be treated as costs, as described
above. And if the cost of particular security features would require rates
above the Order’s interim price caps, providers may seek a waiver. Order
¶82 (JA____).
Further, the record showed that states with rates much lower than the
interim caps were still able to provide necessary security features for their
ICS calls. Order ¶32,n.123 (JA_____). In New York, which has banned site
commissions, ICS rates are less than $0.05 a minute, with the rate including
the cost of security features required by state corrections officials. Id.
(JA_____). Should Petitioners have additional evidence regarding the cost
of security features, they have an opportunity to present it to the
Commission as part of its pending rulemaking to establish permanent ICS
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D. The Commission Has Clear Authority over Interstate ICS.
Correctional Petitioners contend that the Commission relied on some
notion of promoting the general welfare as authority for its actions and
thus exceeded its jurisdiction. Corr. Br. 2, 27-39. The argument conflates
the social benefits of lower ICS rates with the Commission’s authority to do
so.
The Commission repeatedly cited Sections 201 and 276 of the
Communications Act in the Order as the basis for its authority over
interstate ICS, not some general public interest standard. Order ¶¶12-15,
45-53 (JA______-______). Those sections of the Communications Act give
the Commission authority over “interstate . . . communication by wire or
radio,” including “the provision of inmate telephone service in correctional
institutions.” 47 U.S.C. §§ 201(a); 276(d). Thus, the plain text of the Act
gives the Commission authority over interstate ICS.
Correctional Petitioners confuse the Commission’s discussion of the
benefits of lowering ICS rates with the agency’s authority to determine the
costs of prison phone service. The Commission had overwhelming
evidence that lower rates would allow prisoners to talk to their families
more often, resulting in many societal benefits. See Order ¶¶42-44
(JA_____-_____). It was perfectly reasonable for the Commission to take
the evidence into account as a factor in determining just, reasonable, and
fair ICS rates. But that evidence was not the basis of the Commission’s
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As the Commission stated in its Order, it had clear evidence that ICS
rates were unjust, unreasonable, and unfair in violation of the
Communications Act, Order ¶¶12-14 (JA______). Thus, by law the
Commission had to lower ICS rates, regardless of whether societal benefits
would result.
Moreover, Correctional Petitioners’ argument that the Commission
lacks authority because it cited to the general public interest objectives of
the Communications Act (47 U.S.C. § 151) is without merit. Corr. Br. 38-39.
Even if Section 151, which states that the Commission’s purpose is “to
make available, so far as possible, to all the people of the United States . . . a
rapid, efficient, Nation-wide and world-wide wire and radio
communications service with adequate facilities at reasonable charges,” is
not found to be a source of authority, the fact that the Commission cited to
Section 151 of the Act along with Sections 201 and 276 as the source of its
authority would not render the Order invalid. So long as the Commission
has authority for its actions under any provisions of the Act—which it
clearly has under Sections 201 and 276—its citation to other provisions of
the statute does not invalidate that authority.
The cases Correctional Petitioners cite to argue that the Commission
impermissibly used its public interest authority to regulate jails and prisons
are inapposite. Corr. Br. 16, 32-34, 36-38 (citing NAACP v. Fed. Power
Comm’n, 425 U.S. 662 (1976) and Business Roundtable v. SEC, 905 F.2d 406
(D.C. Cir. 1990)).
	

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NAACP does not support Petitioners’ claims; in fact, it supports the
Commission’s actions. In that case, the Supreme Court held that the
Federal Power Commission (“FPC”) could not use its general “public
interest” mandate to base licensing and rate decisions on utilities’ equal
employment opportunity practices. NAACP, 425 U.S. at 669. Nonetheless,
the Court reasoned that the FPC could use its just and reasonable rate
mandate to prohibit utilities from passing on expenses to consumers that
arose from discriminatory practices. Id. at 668. The same logic applies
here. The Commission can rely on the Communication Act’s just and
reasonable requirement to exclude any charges from customers’ bills that
are unrelated to providing ICS. Order ¶55 (JA_____).
Business Roundtable is also inapposite because in that case the Security
Exchange Commission relied on its general public interest authority to
upset state corporate law, an area historically belonging to the states. 905
F.2d at 412-13. In this case, Section 152(a) of the Commission Act gives the
Commission exclusive authority over “all interstate and foreign
communication by wire or radio.” Further, the Commission relied
specifically on its authority under Sections 201 to ensure that all charges for
interstate communications are just and reasonable and Section 276 to
“establish a per call compensation plan to ensure that all payphone service
providers are fairly compensated for each and every completed intrastate
and interstate call.” 47 U.S.C. §§ 201(b), 276(b)(2).

	

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Nor are the cases calling for a congressional statement of intent to
override state authority applicable here. Corr. Br. 22-23, 32-33 (citing
Schuette v. BAMN, 134 S. Ct 1623 (2014) (plurality opinion); Gregory v.
Ashcroft, 501 U.S. 452 (1991); California v. FCC, 798 F.2d 1515 (D.C. Cir.
1986)). Congress has unambiguously given the Commission authority over
interstate ICS under the Communications Act. In any event, even if the Act
were ambiguous regarding the FCC’s authority over ICS—and it is not—
the Commission merits Chevron deference in interpreting its jurisdiction
under the Act. City of Arlington, Texas v. FCC, 133 S. Ct. 1863, 1868 (2013).
E.

The Legal Authorities cited by Petitioners Do Not Support
Their Position.

Petitioners rely on a string of Supreme Court cases recognizing states’
strong interests in administering their prisons for the proposition that
federal authorities must defer to local prison officials’ judgments regarding
prison operations. Corr. Br. 23, 27-28; ICS Br. 22-23, 27 (citing Pa. Dep’t of
Corr. v. Yeskey, 524 U.S. 206 (1998); Bell v. Wolfish, 441 U.S. 520 (1979); Jones
v. N.C. Prisoners’ Labor Union, Inc., 433 U.S. 119 (1977); Preiser v. Rodriguez,
411 U.S. 475 (1973)). The cases are inapplicable here because they concern
challenges to a prisoner’s conditions of confinement rather than the
lawfulness of an agency’s actions regulating interstate commerce.
Preiser was a Younger abstention case concerning whether the Civil
Rights Act of 1871 gave state prisoners an end-run around state remedies
for challenging the conditions of their confinement. Preiser, 411 U.S. at 476-

	

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77, 491-92. Holding that prisoners must exhaust state remedies challenging
their confinement before seeking federal court review, the Court reasoned
that “[i]t is difficult to imagine an activity in which a State has a stronger
interest, or one that is more intricately bound up with state laws,
regulations, and procedures, than the administration of prisons.” Id. at 49192. This statement, relied upon by Correctional Petitioners, Corr. Br. 22-23,
simply recognizes that states have a strong interest in dealing with
confinement issues first before being reviewed in federal court. It does not
support the broad principle that federal laws cannot apply to local prisons.
Moreover, as amicus points out, Correctional Petitioners’ contention is
wrong because “[i]n areas more closely tied to day-to-day prison
operations than interstate calling, state and local prisons and jails are often
subject to regulation by federal courts and federal agencies.” Law School
Appellate Litigation Clinics Amicus Br. 14.
The only prison case cited by Petitioners that concerns a conflict
between state prison administration and federal law actually supports the
Commission’s actions. In Yeskey, a hypertensive man sued under the
Americans with Disabilities Act, arguing that the law afforded him equal
access to a boot camp for first-time offenders. Yeskey at 208-10. The Court,
in a unanimous decision written by Justice Scalia, held that state prisons
clearly fell within the ADA’s requirements that states provide equal access
to benefits programs. Id. at 210.

	

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While the ICS Petitioners selectively quote Yeskey to say that
“‘administration of state prisons’ is a core state function reserved to states,”
ICS Br. 27,12 the case actually holds that state prison officials cannot excuse
themselves from complying with federal law, even when it affects local
decisions about how to confine prisoners. Here, the impact of federal law
on state prisons is less substantial than in Yeskey, because the Order says
nothing about how officials run prisons or should manage prisoners. Thus,
none of the cases cited by the Correctional Petitioners require the
Commission to defer to state authorities with respect to ICS rates.
II.

The Commission’s Requirement that Ancillary Fees be
Cost-Based is Reasonable.
ICS Petitioners assert that because ancillary fees are “financial

transactions,” the Commission lacks authority to require that they be costbased. ICS Br. 45. This argument is wrong. First, the Communications Act
provides the Commission with clear authority over ancillary fees. Second,
the record showed that ancillary fees are an inescapable feature of ICS that
every customer must pay to make phone calls. Third, if ancillary fees were
beyond the purview of the Commission, providers could offset lower rate
caps with higher ancillary fees to keep ICS customers’ bills high. Fearing
this result, the Commission reasonably required ancillary fees to be costbased just like all other aspects of ICS.
																																																								

The term “core state function” is Petitioners’ characterization of the case.
The phrase does not appear in the decision.
12

	

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The Plain Language of the Communication Act Gives the
Commission Authority over Ancillary Fees.

The plain language of the Communications Act requires that “[a]ll
charges, practices, classifications, and regulations for and in connection
with” phone services “shall be just and reasonable.” 47 U.S.C. § 201(b).
The Act also gives the Commission authority over “inmate telephone
service in correctional institutions, and any ancillary services” associated
with them. 47 U.S.C. § 276(d). Hence, the Commission has authority over
any charges or practices that are bound up with ICS, and its judgment in
this regard warrants Chevron deference. See FCC Br. 58-59.
B.

All ICS Customers are Required to Pay Ancillary Fees

The record showed that ancillary fees are an unavoidable expense of
ICS. Customers must pay fees to open an account, 13 use an account,14 not
use an account, 15 or close an account. 16 Nor can ancillary fees be avoided
																																																								

See Supplemental Statement of the Case, supra 8-9. Petitioner GTL
charges customers $9.50 to open an account. Order ¶90,n.333 (JA_____).
14 GTL charges $9.50 to add $50 to a customer’s account. Id. (JA_____).
Petitioner Securus charges a $3.49 bill statement fee on top of a $1.49 bill
processing fee. See Martha Wright Ex Parte Letter, Ex. 1 (July 17,
2013)(JA______).
15 Providers charge up to $4.95 per month for account inactivity. See Order
¶90 (JA_____).
16 For example, GTL charges $5 for customers to receive a refund, which
must be requested in writing. Order ¶90,n.335; PPI Report, Ex. 22
(JA_____,_____). GTL claims any money left in an inactive account for
more than 90 days. PPI Report, Ex. 22 (JA_____). Intervenor Telmate will
not issue a cash refund if a customer has less than $50 in an account,
charging a $10 fee to close the account and applying any remaining funds
to a prepaid calling card. Id., Ex. 45 (JA_____).
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by not setting up an account; customers who do not have an account with a
provider must pay a non-account fee.17
It is impossible to use a prison phone without paying ancillary fees,
and there is no reason for anyone to pay ancillary fees unless they are
going to use a prison phone. Because the fees are therefore an essential
aspect of ICS, the Commission has authority over them under the
Communications Act.
C.

The Cost-Based Rule is Necessary to Prevent Providers from
Offsetting Lower ICS Rates with Ancillary Fees.

The Commission’s requirement that all charges, including ancillary
fees, be cost-based is a reasonable and necessary corollary to its rate caps.
As the Commission noted, if such fees were not required to be cost-based,
ICS providers could “simply increase their ancillary charges to offset lower
rates subject to our caps,” resulting in customers paying the same high
charges to use prison phones. Order ¶91,n.338 (JA_____). A central
purpose of the ICS rules—providing lower phone bills to customers—
would therefore be severely blunted, if not undermined entirely. Or as
PayTel President Vincent Townsend recently said, “until you fix these fees,
it’s like spitting in the wind. You’re . . . wasting everybody’s time.”18
																																																								

ICS Providers charge up to $14.99 for a call placed by parties lacking
prepaid or debit accounts with the provider. Id. at 9-10 (JA_____).
18 Transcript of FCC Workshop on Inmate Calling Services p. 139 (July 9,
2014) (“Workshop Transcript”)
http://apps.fcc.gov/ecfs/comment/view?id=6018248961.
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The Commission’s concerns were grounded in a record demonstrating
that ancillary fees have become a dominant feature of the ICS industry.
Ancillary fees comprise 38% of the $1 billion ICS customers pay annually.
See PPI Report 10 (JA____). Providers increasingly charge ancillary fees
because they are not counted as profits that must be shared with prison
facilities through site commissions. Id. at 7 (JA_____). As a result, ancillary
fees are direct revenue for providers. Id. (JA______).19
Thus, if the Commission did not require ancillary fees to be cost-based,
the purpose of the rules would be defeated because ICS customers could
end up paying just as much as before.
CONCLUSION
For the foregoing reasons, this Court should reject Petitioners’
arguments and uphold the Commission’s Order in its entirety.
Respectfully submitted,
/s/
Angela J. Campbell
Andrew Jay Schwartzman
Aaron Mackey
October 20, 2014

Counsel to Intervenors Martha
Wright, et al.

																																																								

Moreover the Commission’s predictions about ancillary fees have proven
true. At a recent FCC ICS workshop, PayTel described how after this Court
stayed the Order’s cost-based rule, ancillary fees increased, including fees
of nearly $11 to pay an ICS bill. See Workshop Transcript 136-37.
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CERTIFICATE OF COMPLIANCE
This brief complies with the type-volume limitation of Fed. R. App. P.
32 (a)(7)(B) because this brief contains 7,431 words, excluding the parts of
the brief exempted by Fed. R. App. P. 32(a)(7)(B)(iii) and Circuit Rule
32(a)(1). This brief complies with the typeface requirements of Fed. R. App.
P. 32(a)(5) and the type style requirements of Fed. R. App. P. 32(a)(6)
because this brief has been prepared in 14-point Book Antiqua, a
proportionally spaced typeface.
Respectfully submitted,
/s/
Angela J. Campbell
Andrew Jay Schwartzman
Aaron Mackey
Counsel to Intervenors Martha
Wright, et al.
October 20, 2014

	

	

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CERTIFICATE OF SERVICE
I certify that I electronically filed the foregoing with the Clerk of the
Court for the United States Court of Appeals for the D.C. Circuit by using
the appellate CM/ECF system on October 20, 2014.
I certify that all parties in the case are registered CM/ECF users and
that service will be accomplished by the appellate CM/ECF system.

Respectfully submitted,
/s/
Angela J. Campbell
Andrew Jay Schwartzman
Aaron Mackey
Counsel to Intervenors Martha
Wright, et al.
October 20, 2014

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APPENDIX

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Appendix - 15