Prison Phone Justice

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 1

TARIFF APPLICABLE TO
ALTERNATE OPERATOR SERVICES
WITHIN THE STATE OF SOUTH DAKOTA
PROVIDED BY
GLOBAL TEL* LINK CORPORATION

This tariff contains the descriptions, regulations, and rates applicable to the furnishing of service
or facilities for Telecommunications Services furnished by Global Tel* Link Corporation
("GTL"), with principal offices at 2609 Cameron Street, Mobile, Alabama 36607. This tariff
applies for services furnished within the State of South Dakota. This tariff is on file with the
South Dakota Public Utilities Commission, and copies may be inspected, during normal business
hours, at the company's principal place of business.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
2nd Revised Page 2
Cancels 1st Revised Page 2

CHECK SHEET
The Sheets of this tariff are effective as of the date shown at the bottom of the respective sheet(s). Original and
revised sheets as named below comprise all changes from the original tariff and are currently in effect as of the
date on the bottom of this sheet.
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REVISION
Original
2nd Rev.
Original
Original
Original
Original
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Original
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Original
Original
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2nd Rev.
Original
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*

PAGE
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REVISION
Original
1st Rev.
Original

*

*

* - indicates those pages included with this filing.

Issued: November 15, 2007
Issued by:

Jeffrey B. Haidinger, President
12021 Sunset Hills Road, Suite 100
Reston, VA 20190

EFFECTIVE: November 16, 2007

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Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 3

TABLE OF CONTENTS
Title Sheet

1

Check Sheet

2

Table of Contents

3

Symbols

4

Tariff Format

5

Application of Tariff

6

Section 1 - Technical Terms and Abbreviations

7

Section 2 - Rules and Regulations

9

Section 3 - Description of Service

18

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 4

SYMBOLS
The following are the only symbols used for the purposes indicated below:
(D)

-

Delete or Discontinue

(I)

-

Change Resulting In An Increase to A Customer's Bill

(M)

-

Moved from Another Tariff Location

(N)

-

New

(R)

-

Change Resulting In A Reduction to A Customer's Bill

(T)

-

Change in Text or Regulation But No Change In Rate or Charge

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 5

TARIFF FORMAT
A.

Page Numbering - Page numbers appear in the upper right corner of the page. Pages are numbered
sequentially, however, when a new page is added between pages already in effect, a decimal is added.
For example, a new page added between pages 14 and 15 would be 14.1.

B.

Page Revision Numbers - Revision numbers also appear in the upper right corner of each page.
These numbers are used to determine the most current page version on file with the Commission. For
example, the 4th Revised Sheet 14 cancels the 3rd Revised Sheet 14. Consult the Check Sheet for the
page currently in effect.

C.

Paragraph Numbering Sequence - There are nine levels of paragraph coding. Each level of coding
is subservient to its next higher level:
2.
2.1.
2.1.1.
2.1.1.A.
2.1.1.A.1.
2.1.1.A.1.(a).
2.1.1.A.1.(a).I.

D.

Check Sheets - When a tariff filing is made with the Commission, an updated Check Sheet
accompanies the tariff filing. The Check Sheet lists the pages contained in the tariff, with a cross
reference to the current revision number. When new pages are added, the Check Sheet is changed to
reflect the revision. All revisions made in a given filing are designated by an asterisk (*). There will
be no other symbols used on this page if these are the only changes made to it (i.e., the format, etc.
remain the same, just revised revision levels on some pages.)

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 6

APPLICATION OF TARIFF
This tariff contains the regulations and rates applicable to the provision of intrastate resale common carrier
communications service by Global Tel* Link Corporation within the State of South Dakota.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 7

SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS
Automated Collect Calls - Calls billed to the called party and completed through an automated call
processing system that prompts the call originator and the called party such that the call is completed without
live operator assistance.
Collect Billing - A billing arrangement whereby the originating caller may bill the charges for a call to the
called party, provided the called party agrees to accept the charges.
Commission - South Dakota Public Utilities Commission
Company - Used throughout this tariff to refer to Global Tel*Link Corporation, unless otherwise clearly
indicated by the context.
Correctional Institutions - Used throughout this tariff to refer to prisons, jails, penal facilities or other
institutions used for penalty purposes which contract with the Company for the provision of service for use by
their inmate population.
Customer - A person, firm, partnership, corporation or other entity which arranges for the Company to
provide, discontinue or rearrange telecommunications services on behalf of itself or others; uses the
Company's telecommunications services; and is responsible for payment of charges, all under the provisions
and terms of this tariff. In the case of collect-only calling services provided to inmates of correctional
Institutions, the called party is the Customer and is responsible for payment of charges.
GTL - Used throughout this tariff to mean Global Tel* Link Corporation.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 8

SECTION 1 - TECHNICAL TERMS AND ABBREVIATIONS, (CONT'D.)
Inmate(s) - The jailed population of correctional institutions who are authorized by the Institution to use such
service. Responsibility for payment of Inmate charges requires positive acceptance by a Customer (i.e., billed
to a third party) or prepayment by the Inmate.
Institution - Used throughout this tariff to refer to correctional institutions.
Institutional Telephone - A coinless telephone instrument that allows Inmates to place collect and prepaid
calls at the instrument.
LATA - Local access and transport area. A geographic area established by the US District Court for the
District of Columbia in Civil Action No. 82-0192.
Pay Telephone - A telephone instrument equipped with a credit card reader, coin box, or similar device that
allows charges to be collected for each call at the instrument.
Person to Person Call - A service whereby the person originating the call specifies a particular person to be
reached, or a particular station, room number, department, or office to be reached through a PBX attendant.
Premises - The physical space designated by the Customer for the termination of the Company's service.
Station to Station Call - A service whereby the Customer places a non-Person to Person call with the
assistance of an operator (live or automated).
Terminal Equipment - Telecommunications devices, apparatus and associated wiring on the Premises of the
Customer.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 9

SECTION 2 - RULES AND REGULATIONS
2.1

Undertaking of the Company
Global Tel* Link Corporation's services and facilities are furnished to correctional institutions in
South Dakota for communications originated by inmates of the institutions. GTL, through its call
processing equipment, only provides automated collect, prepaid and debit inmate calling services.
This tariff encompasses only those services provided between locations within the state of South
Dakota. The Company's services and facilities are available twenty-four (24) hours per day, seven
(7) days per week, subject to restrictions and limitations of service imposed by the correctional
institution.
The Company installs, operates, and maintains the communications services provided here in under
for Inmate in accordance with the terms and conditions set forth under this tariff and through contract
with the institution. The Company may act as the correctional institution's agent for ordering access
connection facilities provided by other carriers or entities, when authorized by the institution, to
allow connection of an institution's location to the Company’s network. The institution shall be
responsible for all charges due for such service arrangement.

2.2

Limitations
2.2.1

Service is offered subject to the availability of the necessary facilities and equipment and
subject to the provisions of this tariff.

2.2.2

GTL reserves the right to discontinue or limit service when necessitated by conditions
beyond its control, or when the Customer or Institution is using service in violation of
provisions of this tariff, or in violation of the law.

2.2.3

All facilities provided under this tariff are directly or indirectly controlled by GTL and
neither the Customer nor Institution may transfer or assign the use of service or facilities
without the express written consent of the Company. Such transfer or assignment shall only
apply where there is no interruption of the use or location of the service or facilities.

2.2.4

Prior written permission from the Company is required before any assignment or transfer.
All regulations and conditions contained in this tariff shall apply to all such permitted
assignees or transferees, as well as all conditions of service.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 10

SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.3

Use
Services are provided under this tariff to correctional institutions and may be used by authorized
inmates of institutions for any lawful purpose for which the service is technically suited, subject to
such limitations or restrictions established by the Institution.

2.4

Liabilities of the Company
2.4.1

GTL's liability for damages arising out of mistakes, interruptions, omissions, delays, errors,
or defects in transmission which occur in the course of furnishing service or facilities, in no
event shall exceed an amount equivalent to the proportionate charge to the Customer or
Inmate for the period during which the faults in transmission occur.

2.4.2

The Company shall not be liable for claim or loss, expense or damage (including indirect,
special or consequential damage), for any interruption, delay, error, omission, or defect in
any service, facility or transmission provided under this tariff, if caused by any person or
entity other than the Company, by any malfunction of any service or facility provided by any
other carrier, by an act of God, fire, war, civil disturbance, or act of government, or by any
other cause beyond the Company's direct control.

2.4.3

The Company shall not be liable for, and shall be fully indemnified and held harmless by
Customer and Inmate against any claim or loss, expense, or damage (including indirect,
special or consequential damage) for defamation, libel, slander, invasion, infringement of
copy-right or patent, unauthorized use of any trademark, trade name or service mark, unfair
competition, interference with or misappropriation or violation of any contract, proprietary
or creative right, or any other injury to any person, property or entity arising out of the
material, data, information, or other content revealed to, transmitted, or used by the
Company under this tariff; or for any act or omission of the Customer or Inmate; or for any
personal injury or death of any person caused directly or indirectly by the installation,
maintenance, location, condition, operation, failure, presence, use or removal of equipment
or wiring provided by the Company, if not directly caused by negligence of the Company.

2.4.4

The Company shall not be liable for any defacement of or damages to the premises of a
Customer and/or Institution resulting from the furnishing of service which is not the direct
result of the Company's negligence.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 11

SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.5

Taxes
All state and local taxes (i.e., gross receipts tax, sales tax, municipal utilities tax) are listed as separate
line items and are not included in the quoted rates.
2.5.1.

Public Telephone Surcharge
In order to recover the Company's expenses to comply with the FCC's pay telephone
compensation plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call
charge is applicable to all interstate, intrastate and international calls that originate from any
domestic pay or institutional telephone used to access the Company's services. The Pay
Telephone Surcharge, which is in addition to standard tariffed usage charges and any
applicable service charges and surcharges associated with the Company's service, applies for
the use of the instrument used to access the Company service and is unrelated to the
Company's service accessed from the pay or institutional telephone.
Pay telephones include coin-operated and coinless phones owned by local telephone
companies, independent companies and other interexchange carriers. The Pay Telephone
Surcharge applies to the initial completed call and any reoriginated call (i.e., using the "#"
symbol).
Whenever possible, the Pay Telephone Surcharge will appear on the same invoice containing
the usage charges for the surcharged call. In cases where proper pay or inmate telephone
coding digits are not transmitted to the Company prior to completion of a call, the Public Pay
Telephone Surcharge may be billed on a subsequent invoice after the Company has obtained
information that the originating station is an eligible pay telephone.
The Pay Telephone Surcharge does not apply to calls placed from pay telephones at which
the Customer pays for service by inserting coins during the progress of the call.
Rate per Call

$0.26

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 12

SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.6

Terminal Equipment
The Company's facilities and service may be used with or terminated in Institution-provided,
Company-provided or Customer-provided terminal equipment or communications systems, such as a
telephone set, PBX or key system. Such terminal equipment shall be furnished and maintained at the
expense of the Institution or Customer, except as otherwise provided by contract. The Institution or
Customer is responsible for all costs at his or her premises, including personnel, wiring, electrical
power, and the like, incurred in the use of the Company's service, unless otherwise provided by
contract. When such terminal equipment is used, the equipment shall comply with the generally
accepted minimum protective criteria standards of the telecommunications industry as endorsed by
the Federal Communications Commission.

2.7

Installation and Termination
Service is installed upon mutual agreement between the Institution and the Company. The service
agreement does not alter rates specified in this tariff.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 13

SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.8

Billing and Payment For Service
2.8.1.

Payment for Service
The Customer is responsible for payment of all charges for services and equipment furnished
to the Customer or Inmate by the Company. All charges due by the Customer are payable to
the Company or to any agency duly authorized to receive such payments (such as a local
exchange company).

2.8.2.

Disputed Charges
For charges billed through the Customer's local exchange carrier, notice from the Customer
of disputed charges must be received in writing by the Company within 180 days after the
date of the bill is issued. Otherwise, all charges will be considered correct and binding on
the Customer.
The Company will promptly investigate and advise all billed parties as to its findings
concerning disputed charges. Adjustments to Customer's bills shall be made to the extent that
circumstances exist which reasonably indicate that such changes are appropriate. Customers
may contact the South Dakota Public Utilities Commission in the event of an unresolved
dispute at 500 East Capitol, Pierre, SD 57501-5070, (605) 773-3201, (800) 332-1782, TTY
through Relay Service South Dakota (800) 877-1113.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 14

SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.8

Billing and Payment For Service, (Cont'd.)
2.8.3.

Validation of Credit
The Company reserves the right to validate the creditworthiness of Customers and billed
parties through available verification procedures and to establish a maximum predetermined
credit amount. Where a requested billing method cannot be validated or maximum credit
amount established, the Company may refuse to provide service.
Services provided by the Company are available to inmates of confinement facilities in
accordance with facility-authorized programs. The Company may request that the
confinement facility adopt, as part of its program, terms that enable the Company to collect
the charges for all inmate calls, including without limitation, the blocking of calls by the
Company to certain telephone numbers when the amount charged to such a telephone
number exceeds a predetermined amount or becomes past due.

2.8.4

Return Check Charge
Any applicable return check charges will be assessed according to the terms and conditions
of the Company’s billing agent and pursuant to South Dakota law.

2.8.5

Late Payment Fee
Late payment fees, if collected by the Company's billing agent (i.e. the local exchange
company), will be assessed in accordance with South Dakota Public Utilities Commission
rules.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 15

SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.9

Deposits and Advance Payments
2.9.1

Deposits
The Company does not normally require deposits. However the company reserves the right to
collect a deposit from customers whose credit history is unacceptable or unknown to the
Company. Deposits, if collected, will be collected and maintained in accordance with
Commission rules.
For services provided to inmates of confinement facilities, the Company may require a
deposit from billed parties for charges which exceed a maximum credit amount
predetermined by the Company based on the Customer's credit worthiness. The Customer
may exceed this predetermined credit amount by first paying a deposit to the Company in an
amount equal to the amount of additional credit authorization requested by the Customer.

2.9.2

Advance Payments
The Company does not normally require advance payments for service. However, for
Customers whom the Company determines an advance payment is necessary, GTL reserves
the right to collect an amount not to exceed one (1) month's estimated charges as an advance
payment for service. This will be applied against the next month's charges and a new
advance payment may be collected for the next month, if necessary.

2.10

Interconnection
Service furnished by the Company may be connected with the services or facilities of other carriers.
Such service or facilities, if used, are provided under the terms, rates and conditions of the other
carrier.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 16

SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.11

Refusal or Discontinuance by Company
GTL may refuse or discontinue service under the following conditions:
2.11.1 For non-compliance with and/or violation of any State or municipal law, ordinance or
regulation pertaining to telephone service.
2.11.2 For the use of telephone service for any other property or purpose other than that described
in the application.
2.11.3 For neglect or refusal to provide reasonable access to the Company for the purpose of
inspection and maintenance of equipment owned by the Company.
2.11.4 For non-compliance with and/or violation of the Commission's regulations or the Company's
rules and regulations on file with the Commission.
2.11.5 For non-payment of charges for telephone service.
2.11.6 In the event of Customer or Institution use of equipment in such a manner as to adversely
affect the Company's equipment or the Company's service to others.
2.11.7 In the event of tampering with the equipment furnished and owned by the Company.
2.11.8 In the event of unauthorized or fraudulent use of service. Whenever service is discontinued
for fraudulent use of service, the Company may, before restoring service, require the
Institution or Customer to make, at its own expense, all changes in facilities or
equipment necessary to eliminate illegal use and to pay an amount reasonably estimated
as the loss in revenues resulting from such fraudulent use.
2.11.9 For Institution's breach of the contract for service between the Company and the Institution.
2.11.10 When necessary for the Company to comply with any order or request of any governmental
authority having jurisdiction.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 17

SECTION 2 - RULES AND REGULATIONS, (CONT'D.)
2.12

Inspection, Testing and Adjustment
Upon reasonable notice, the facilities provided by the Company shall be made available to the
Company for tests and adjustments as may be deemed necessary by the Company for maintenance.
No interruption allowance will be granted for the time during which such tests and adjustments are
made.

2.13

Interruption of Service
Credit allowances for interruptions of service are limited to the initial minute minimum call charges
for re-establishing the interrupted call.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 18

SECTION 3 - DESCRIPTION OF SERVICE AND RATES
3.1

General
Global Tel*Link Corporation provides automated operator assisted collect-only calling services for
use by inmates of prisons, jails or other Correctional Institutions for communications originating and
terminating within the State of South Dakota. The Company's services are available twenty-four
hours per day, seven days a week. Intrastate service is offered in conjunction with interstate service.
Inmate access to the Company's services may be restricted by the administration of the Institution
served.
Customers are charged individually for each call placed through the Company's network. Charges
may vary by service offering, mileage band, class of call, time of day, day of week and/or call
duration. Customers are billed based on their use of the Company's services and network. No
installation charges apply.

3.2

Timing of Calls
Billing for calls placed over the Company network is based in part on the duration of the call as
follows, unless otherwise specified in this tariff:
3.2.1

Timing of each call begins when the called station is answered (i.e. when two way
communications are established.) Answer detection is based on standard industry answer
detection methods, including hardware and software answer detection. For Collect Calls,
charges apply only if the called party accepts the responsibility for payment. For Person-toPerson Calls, charges apply only if the calling party is connected with the designated called
party or an agreed upon substitute.

3.2.2

Chargeable time for calls ends when one of the parties disconnects from the call.

3.2.3

Unless otherwise specified in this tariff, the minimum initial period for billing purposes is
one (1) minute.

3.2.4

Unless otherwise specified in this tariff, billing for usage after the initial period is in full one
(1) minute increments.

3.2.5

The Company will not knowingly bill for unanswered calls. When a Customer indicates that
he/she was billed for an incomplete call, the Company will reasonably issue credit for the
call.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 19

SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.3

Time of Day Rate Periods
3.3.1

Determination of Rate Periods
Unless otherwise indicated, time of day rates apply according to the following schedule.
Calls are billed based on the rate in effect at the time the call begins. Calls that cross rate
period boundaries are billed the rate in effect at the beginning of the call for the duration of
the entire call.
MON
8:00 AM
TO
5:00 PM*
5:00 PM
TO
11:00 PM*
11:00 PM
TO
8:00 AM*

TUES

WED

THUR

FRI

SAT

SUN

DAYTIME RATE PERIOD

EVENING RATE PERIOD

EVE

NIGHT/WEEKEND RATE PERIOD

* Up to but not including.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501

Global Tel* Link Corporation

South Dakota Tariff No. 1
2nd Revised Page 20
Cancels 1st Revised Page 20

SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.4

Miscellaneous Charges
3.4.1

Single Bill Fee
A Single Bill Fee will apply to Customer’s telephone bill each month in which local or long
distance collect calls are accepted and billed on the Customer's local telephone bill, or
directly billed to Customer by Company invoice. This fee is for the purpose of offsetting
Company’s billing and administrative expenses associated with offering the convenience of
receiving printed inmate call charges on a Customer’s local telephone bill, or providing a
paper invoice directly to Customer. This fee will be charged only once per billing period
regardless of the number of calls accepted. The fee will not apply in any billing period in
which no collect calls are accepted. This fee does not apply to prepaid services paid for by
commercial credit card or other means.
Single Bill Fee, per month where applicable

3.4.2

$1.95

Biometric Service Charge
Biometric Service is an optional service that provides validation of an inmate’s identity
through unique personal verification, such as, but not limited to, voice verification
technology, for purposes of improved security and reduced potential fraud and Customer
harassment by inmates. This charge applies to automated calls placed by inmates of
correctional facilities when such calls are provided through the Company’s own processing
equipment. Where Biometric Service is requested by correctional facilities, this charge
applies in addition to all applicable institutional rates and charges specified in this tariff.
A.

Biometric Service Charge
Charge per call, up to *
*

Issued by:

$0.45

Where requested by correctional facility

Issued: November 15, 2007
Jeffrey B. Haidinger, President
12021 Sunset Hills Road, Suite 100
Reston, VA 20190

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EFFECTIVE: November 16, 2007

SDn0701

(N)
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Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 21

SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.5

Institutional Operator Assisted Calling
Institutional operator assisted service allows inmates to place collect calls through an automated call
processing system. The call processing system prompts the inmate and the called party such that the
call is completed without live operator assistance. Calls are placed on a collect-only basis to the
called party.
A number of special blocking and screening capabilities are available with institutional operator
services provided by the Company. These capabilities allow Institutions to control Inmate access to
telecommunications services, reduce fraudulent use of the Company's services, and eliminate
harassing calls to persons outside the institution.
For services provided to inmates of institutions, the following special conditions apply:
1.

Calls to "900", "976" or other pay-per-call services are blocked by the Company.

2.

At the request of the institution, the Company may block inmate access to toll-free numbers
(e.g., 800, 888) and dialing sequences used to access other carriers or operator service
providers (e.g., 950-XXXX, 10XXXX).

3.

At the request of the Institution, the Company may block inmate access to "911", "411", or
local operators reached through "0-" dialing.

4.

At the request of the Institution, the Company may block inmate access to specific telephone
numbers.

5.

Availability of the Company's services may be restricted by the institution to certain hours
and/or days of the week.

6.

At the request of the institution, no notices or signage concerning the Company's services
will be posted with its instruments. Information concerning the Company's services is
provided to the administration of each institution where the Company's services are offered.
Inmates may obtain information regarding rates and charges by requesting such information
from the institution's administration.

7.

At the request of the institution, the Company may impose time limits on local and long
distance calls placed using its services.

8.

At the request of the institution, equipment may be provided which permits monitoring of
inmate calls by legally authorized government officials.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

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Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 22

SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.5

Institutional Operator Assisted Calling, (Cont'd.)
3.5.1

Institutional Collect-Only Rates
A.

Local Services Rates and Charges
Local operator assisted collect-only calls placed by inmates of institutions and other
correctional facilities are billed as follows:
1.

2.

B.

Usage Charge
Local Message Charge, per Call:

$0.50

Local Per Call Service Charges
Local Operator-Assisted Station to Station Call Surcharge:

$2.10

IntraLATA Services Rates and Charges
1.

Usage Charges
Service is billed in one (1) minute increments following an initial one (1)
minute billing period.
DAY
$0.29

2.

EVENING/NIGHT/WEEKEND
$0.27

Service Charges
IntraLATA Operator-Assisted Station to Station Call
Surcharge:

Issued: June 7, 2005
Issued By:

$3.75

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

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Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 23

SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.5

Institutional Operator Assisted Calling, (Cont'd.)
3.5.1

Institutional Collect-Only Rates, (Cont'd.)
C.

InterLATA Services Rates and Charges
1.

2.

Usage Charges
Service is billed in one (1) minute increments following an initial one (1)
minute billing period.
Rate Per Minute:

$0.69

Service Charges
Operator Station to Station Collect Service Charge:

$3.95

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

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Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 24

SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.6

Prepaid Institutional Service
3.6.1

Applicability
Prepaid Institutional Service calls are originated by entering a Personal Account Code. The
Company's system informs the Customer (i.e., inmate) of the Available Usage Balance
remaining in his/her Prepaid Account and prompts the Customer to place a call by entering a
destination telephone number. Network usage for calls placed is deducted from the Available
Usage Balance in the Customer's Account on a real time basis as the call progresses. With
Prepaid Institutional Service, the Customer may purchase a voucher in any denomination. A
Personal Account Code is assigned to each voucher with instructions for accessing and using
the service. All monetary transactions take place between the institution and the Customer,
and are under the direct and complete control of the institution.
Prepaid Institutional Service allows the Customer to make calls up to the total amount
purchased divided by the per minute rate. Vouchers are not renewable. No minimum service
period applies. Available Usage on the Customer's voucher is non-refundable.
Prepaid Institutional Service rates are not distance or time of day sensitive. Holiday
discounts do not apply. Network usage for Prepaid Institutional Account Calls is deducted
from the Available Usage Balance in Customer's Prepaid Account in full minute increments.
For debiting purposes, call timing is rounded up to the nearest one (1) minute increment after
the initial minimum period of one (1) minute. Usage charges are computed and rounded up
to the nearest penny on a per call basis.
Account balances as well as rates and charges are available from the system upon access to
place a call.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

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Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 25

SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.6

Prepaid Institutional Service, (Cont'd.)
3.6.1

Applicability, (Cont'd.)
The Company=s Prepaid Institutional Service is available 24 hours a day, seven days per
week. The number of available accounts is subject to technical limitations. Accounts will be
made available to Customers at the discretion of the Institution.
A.

Exclusions
Calls to 700, 800, 900 numbers
Calls to Directory Assistance
911 calls to emergency services
Air to ground and high seas service
Calls to live operators

B.

Service Availability
1.

3.6.2

All calls must be charged against an Institution Prepaid voucher that has
sufficient available balance.
2.
Calls in progress will be terminated by the Company if the balance on the
voucher is insufficient to continue the call.
Prepaid Basic Rates
Vouchers will be issued in any denomination of the Customer=s choosing, subject to the
requirements or restrictions of the Institution. Company may offer discounts to the Prepaid
Basic Rate Schedule as requested by the Institution.
A.

Local Services Rates and Charges
Local operator assisted collect-only calls placed by inmates of institutions and other
correctional facilities are billed as follows:
1.

2.

Usage Charge
Local Message Charge, per Call:
Local Per Call Service Charges
Local Operator-Assisted Station to Station Call
Surcharge:

Issued: June 7, 2005
Issued By:

$0.50

$2.10

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

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Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 26

SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.6

Prepaid Institutional Service, (Cont'd.)
3.6.2

Prepaid Basic Rates, (Cont'd.)
B.

IntraLATA Services Rates and Charges
1.

Usage Charges
Service is billed in one (1) minute increments following an initial one (1)
minute billing period.
DAY
$0.29

2.

C.

EVENING/NIGHT/WEEKEND
$0.27

Service Charges
IntraLATA Operator-Assisted Station to Station Call
Surcharge:

InterLATA Services Rates and Charges
1.

2.

Usage Charges
Service is billed in one (1) minute increments following an initial one (1)
minute billing period.
Rate Per Minute:

$0.69

Service Charges
Operator Station to Station Collect Service Charge:

$3.95

Issued: June 7, 2005
Issued By:

$3.75

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

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Global Tel* Link Corporation

South Dakota Tariff No. 1
1st Revised Page 27
Cancels Original Page 27

SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.7

Advance Pay Accounts
In those areas where the Company does not have a direct billing agreement with the existing local
exchange carrier, or upon a Customer’s request, the Company will set up a Advance Pay Account
with the Called Party (Customer) for payment of collect calls placed from institutions served by
Global Tel*Link. Funds in the Customer's Advance Pay account may only be used for payment of
collect calls placed by inmates to telephone numbers specified by the Customer. Customers may
direct that one or more telephone numbers be allowed to receive collect calls chargeable to the same
account by providing the Company with the desired eligible numbers. A maximum of five (5) eligible
numbers may be used with any one Advance Pay Account. Establishment and maintenance of an
Advance Pay Account is required to complete collect calls to Customers served by local exchange
carriers with which the Company does not have an existing direct billing and collection agreement.
The minimum amount required to set up the Advance Pay Account is $25.00. Upon request, and
after the required minimum payment is received, the Company will provide the Customer with a
personal identification number (PIN) and a toll-free number to call in order to set up the account
information, including the permissible numbers that the inmate may call.
Additional payments will be accepted with a $50.00 payment maximum. Initial and additional
payments into the account may be made by cash, check or credit card. Transaction fees will apply for
credit card and check by phone transactions. All payments will be subject to applicable taxes.
When an inmate places a call, the Customer is informed of both the caller's identity and the account
balance prior to accepting the call. Customers may also contact the Company's toll-free customer
service number for account balance information at any time.
If the Advance Pay Account balance becomes depleted, calls placed to the numbers specified by the
Customer will be blocked until the Advance Pay Account is replenished.
The Customer may close the Advance Pay Account at any time. At the written request of the
Customer (usually upon release of an inmate from an institution), any remaining balance in the
Account will be refunded to the Customer after deducting any call charges, applicable taxes and
transaction fees incurred during the current billing cycle. Advance Pay Accounts will automatically
close three months after the last call was placed using the account. No refunds of unused balances
will be issued after the account is closed.
All security measures and inmate calling restrictions as set forth elsewhere in this tariff are also
applicable for any calls made using an Advance Pay Account.

Issued: November 15, 2007
Issued by:

Jeffrey B. Haidinger, President
12021 Sunset Hills Road, Suite 100
Reston, VA 20190

EFFECTIVE: November 16, 2007

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(T)

Global Tel* Link Corporation

South Dakota Tariff No. 1
Original Page 28

SECTION 3 - DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
3.7

Advance Pay Accounts
3.7.1

Rates and Charges
A.

Option 1 - Advance Pay Customers' rates and charges are the same as those set
forth in the Company's institutional collect call rate schedules.

B.

Option 2 - Rates and charges for Advance Pay Accounts are provided at a ten
percent discount off standard institutional collect rates and charges.

Issued: June 7, 2005
Issued By:

Effective: May 26, 2005
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607

SDn0501