Prison Phone Justice

..

EXHIBIT 6

Georaia
RFP Cancellation Notice

RFP Number: 46700-GDC0000609

RFP Title: Inmate Telephone Service

Requesting State Entity: Georgia Department of Corrections
Issuing Officer: Janet Pytelewski

RFP Initially Posted to Internet:
July 16, 2013

eMail Address:
ianet. ovtelewskitrudoas.aa.aov

Telephone: 404-656-5361

Cancellation Date: September 5, 2014

State Entity's Reason for Cancellation:
In order to review possible implications of the Public Notice issued by the Federal
Communications Commission on August 20, 2014, the State Entity has
determined that it is in the best interest of the State to rescind the Notice of Intent
to Award (NOIA) posted on May 1, 2014 and to cancel the RFP pursuant to
Section 2.1.8.
The State Entity intends to make any necessary revisions to the RFX and will
publicly advertise the solicitation on the Georgia Procurement Registry,
requesting new proposals.

ISfgnature of lssuinffiter

EXHIBIT 7

Request for Proposal
Inmate Telephone Se1vice

Release Date:
Feb111ru.-v• 10, 2015
Proposal Due Date:
Nlarch 31, 2015
Refer ALL Inquh-ies to:

7. GENERALCONDITIONS

7.1. Project Scope
7 . 1 . 1 - requires a rurnkey inmate calling solutfon which shall include, without limitation, collect, prepaid, debit and free calling. Vendor shall install and operate inmate telephones, and related equipment.
Vendor sh~ll, without cost t o - provide all wiring for the inmate telephones, install the inm:ite
telephones :incl the related hardware and softw:ire specifically identified herein, to enable inmates a t
the Facilities to complete, without limitation, local, long distance and/ or international collect, pre-,
debit and free ~alls.

7.2.Agreement Length
7 . 2 . 1 - intends to award a 3 ye:il' Agreement ("Initial Term") with the option to renew for 2
additional 1 year terms or on a month-to-month basi~ (not to exceed 12 months). All terms and
conditions, requirements and specifications uf the Agreement shall reirnun the same and apply during
any renewal terms. The Agreement shall not auto~natlcally re.new.

7.3.Surety Bond
7.3.1.Within 10 calendrlr days after the a\vard of the Agreement and prior to any installation work or
equipment dclivety, the awarded Vendor shnll furnish a bond in the form of a Surely Bond, Cashier's
Check, or Icrevocable Letter of Credit, issued by a surety company authorized to do business in the
, and payable to
7.3.2.The Surety Bond must be made payable to
in: the amount of $125,000.00 and \Vill be retained
during the full term of the Agreement and any renewal tenns. Personal or company checks are not
acceptable. The 1\greement number (if applicable) and/ or dates of performance must be specified nn
the Surety Bond.
7 .3.3. Tn the ev~nt- exercises its option to renew the Agreement for an additional term, Vendor shall
be required to maintain the Surety Bond for d1e renewal term, pursuant to the provisions of th.is
section, in an anwunt stipulated at the time of the Agreement renewal.

7-4. Vendor Costs and Taxes and Fees on Services
7.4.1.It is expressly understood that is not responsible in any way, manner or form for any of
Vendor's costs, including but not limited to taxes (including sales tax), shipping charges, network
charges, insurance, interest, penalties, attorney fees, liquidated damages, licenses, fees, tariffs or other
costs related co any and all Vendor's senrices.
7.4.1.Vcndor agrees that it is endrely responsible for calculating, collecting and remitting all fees and truces,
including sales ta_.._ where applicable, on all services and items provided to the inmates. Including but
not limited to any and all taxes ns applicable for the follo\\>ing services:
7.4.1.1. ITS services such as; collect, debit, pre-paid and any other calls. .

7.5.Financial Approach and Reporting
7.5.1 .In its proposal, Vendor is required to offer 2 types of fulanci:il options as specified helow. Regardless
of the financial option selected by-Vendor shall provide full reporting as required herein.
7.5.2. Financial Option Number One:
7.5.2.1. Vendor shall comply with the calling rntes and maxi.mum allowed foes identified under

Option 1 of Append ix B - Calling Rates and Financial Approach.

7.5.2.2. • does not wish to earn commission based on the Gross Revenue generated under
the awarded Agreement.
an upfront financial guarancee covering the full length of the
7.5.2.3. Vendor shall offer Initial Term. Such 6nanciru guarantee shall take into consideration current
Minimum Annual Guarantee (":MAG"), monthly calling statistics, calling rates and other
information regarding current ITS environment, provided in AFpendix A Facility Specifications. The financial guarantee shall be due nod payable t o - or its
Designated Agent upon execution of the Agreement.
7.5.2.4. Tl~e financial guarantee offered by Vendor will be utilized b y - to recoup some but
not all administrative and operational costs for its Facilities during the Initial T enn. Under
th.is RFP and the awarded Agre~ment. may recoup from Vendor certain
administrative nnd operational expenses incurred in providing inmate telephone senrices
~xtends the Ag;eement prtst the In.itiru Term.
("Cost Reimbursement") in the eventThe Cost Reimbursemenr shall be due and payable upon receipt of the invoice by Vendor
and as outlined in Section 7.5 -Financial Approac h and Reporting.
7.5.2.5. Should a federal, state or local regulatory agency issue a ruling which significantly lowers
tl1e calling rates or fees in the Agreement, Vcn.dor shall adjust the calling rates and make
them in compliance with the calling rates implemented by the regulatory agency or
tenuinate ~e Agreement without penalty to so that may select another
intT,late telepho"n e service provider.
7.5.3. Financial Option Number Two:
7.5. 3.l. Vendor shall q:nnply with the maximum allowe<;l fees identified under Finnncial Option
Number Two of Awendix B - Calling Rates and Financial Approach.
7.5.3.2. Vendor shall propose to n cost· based financial option for providing the turn-key
ITS as specified in this R.FP inclusive of all requirements and specifications. The cost-based
financial offer shall be specified on a per call basis for all call types as shown in Appendix
A - Facility Specifications. Vendor's proposal shall include itemized cost d etail to
support the proposed per-call cost. Failure to provide this information may result in
di~qualification of Vendor form the RFP process.
7.5.3.3.- will specify the calling rates to be charged for each c:tll type upon Agreement
award and Vendor shall charge calls at the approved races.
7.5.3.4. One Hundred Percent (100%) of all Gross Revenues (as defined) generated based on the
appr°'•ed calling rates will be remitted to upon the completion of encb traffic
month. Each. traffic month shall be defined as a calendar month.
7.5.3.5. Vendor will invoice monthly for total number of completed calls (excluding
free and complimentary calls) generated by and through the ITS based on the agi:eedupon per call cost runount.
7.5.3.5.1.
Vendor's invoice for the previ.ou5 month's completed calls is due t o - on or
before the 10'" day of the month following the month of traffic.
7.5.3.5.2.
will remit payment for the previous month's completed calls within 30
<lays.
7.5.4.Gros3 Revenue consists of all earnings, gnin, income, generated revenue, proceeds or receipts paid to
or received by Vendor that are in any way connected to the provision oflTS service pursuant to this
RFP and Agrec.ment. Gross Revenue inclutles, Ly way of example and not limitation, all the
follo,ving: all surcharges, per minute fees :ind nny additional fees nnd/or charges generated by the
completion of nil calls (including any combi.nation of free, collect, debit, and pre-paid locn.I,
Intralata/Intrastate, Intrnlata/1nterstatc, Interlata/Intrastate, Intt!rhta/lnterstalc and Internat.iomJ

cills), additional fees and/ or charges added to the tot1l cost of a cill or added to the c;illed party,s bill
or any other earnings received by Vendor.
7.5.5.Vendor's per call cost shall rake into consideratlon all unbillable calls, bad debit, uncollectible calls,
taxes nnd fraudulent calls. Vendor's supporting documentation shall itemize each of these expenses
and how they make up the proposed per call cost.
7.5.6.1\ny additional fees to be added to the ca!led party's bill or paid by the calling or called party
(including those associated \Vith establishing/funding pre-paid collect accounts) for inmate telephone
calls from the Facilities must be approved b y - prior to ii.11plementation.7.5.7.1\ny chm:g~s/fees added to the called p:u:tfs bill without the e:xpres-s written consent o f - shall
incur a fine of $500.00 per day from the date the additional charges/ fees were first added through the
elate the charges/ fees were discontinued.
7.5.7.1.
shall notify Vendor of any unapprov<;d additional tees and/or charges of which
becomes aware of and shill provide Vendor with an invoice for the total fine due,
for\vhich Vendor shall remit payment to-\vithin 30 days.
7.5.7.2. Vendor shall refund each called party for the unapproved ch:u;ges/fees from the date the
charges/fees were implementecl until the date the charges/fees were discontinued.
7. 5.8.Not\vithstandi~g the foregoing, Gross Revenue does notinclude:
7.5.8.1. Pre-Paid Colle~t Fees. Pre-paid collect fees are defined as fees imposed on called parti.es
who set up and/or fund a pre-paid collect account with Vendor or a third party (i.e.
\Xlestern Union) to accepr calls. All pre-paid collect fees must be approved b y - ?nd
arc sub ject to the penalty defined above if t1Qt. approved by in advnnce. Vendor
shill comply with the amount specified in Appendix B - Calling Rates and Financial

Approach.
7.5.8.2, RegµUed regulatory charges and ta.xcs that ru:e intended to be paid by the called party and
the1i remitted 100% by the billing party to the appropriate gozemmental agency.
7.5.8.3. A "Free" call shall be defined as a call not generating any revenue for Vendor. Calls to
relcpbone numbers that appear on the free call list supplied by or from inmate
telephones approved b y - to process free calls shall not generate revenue for Vendor
and shall not be comrnissionable t o - Only those numbers designated b y - on
the free call list and inmate telephones approved by to process free calls shill be
~arked as "Free" in the ITS and designated as such in the call detail records.
7 .5.8.3.1,
As identified above, authorized free calls shall not generate revenue for
V ~odor. In the event Vendor receives teveniJe, nomithsranding the source, from any
third party related to a completed free call, authorized or unautl1orized by Ve'ndor shall remit ill reveciues received for eath completed free to 7.5.8.4. Complin:ient<try calls associ11ted with Vendo~s pre-paid collect program are not invoiced
and shall nor generate revenue for Vendor. Vendor shall specify the duration of and the
frequency between each complimentary call to a unique telephone number. Vendor shall
indicate how complimentaxy .calls are labeled in the call detail records.
7.5.9.1\ call is deemed cqmplete, and cons.idered part of Gross Revenue (ns described above), when a
conncctlon is made betwee1l the inmate and the called party, whether such connection is established
by positive acceptance or by live or automated machine pick-up (e.g. when the ITS considers a tone
from an answering machine, voiccmail, etc. as acceptance). The call shall be deemed complete and
hillahle regru:dless if Vei1dor can bill or collect revenue on the. call.
7 .5.10. Vendor may, upon request from utilize the onsite commissary provider to distribute and
charge for inmate telephone services, provided there is a written agreement regarding the form tlnd
ma oner of how the associated taxes are to be collected and remitted. In the event the commissary
provider collects and remits taxes for inn'mte telephone services, Vendor is solely responsible for

9. APPENDIXA -FACILITYSPECIFICATIONS
-

hem
ADP

-

F:icility Specific:ntions

29

Numbec of Beds
Call 1'i me Limit
Hours Available of
Inmate Telephones

625
15 min.
6:30amllpm: GP,
24/7 for
certain
segregated

:I

200
bmin.
6:30am - 11 pm:
GP,24/7 for
certain segregated
areas

120
15 min.
6:30am-11pm:
GP, 24/7for
certain segregated
areas

100
15 min.
6:30am - 11pm:
certain
sP.gregated areas

643
15 min.
6:30am - 11 pm:
GP,24/7 for
certain
segregated areas

GP, 24/7 for

arens

Number of PANS
Numbe.c of Inmate
Telephones
Requll.e<l
Required
Telephone Cord
Length (Inmate
Telephone)
Porta hie/Out
Phones Required
Coin Pay
T elephones
Required

TDD Units
Requi.r:ed
Inmate Telephone
Setvice

Workstations
Required
Io.mate Kiosks
Required
Iu01ate Test
Telephone

0

0

SS

18

0
14

0
13

64

24" fo1 GP;
18" for certain
segregated

24" for GP; 18"
for ce1Lain
segregated ait:as

24" for GP; 18"
for certain
segregated areas

24" for GP; 18"
for certain
segregated areas

24" for GP; 18"
for cei.iait1
segregated areas

1

2

2

1

2

·1

1

1

1

1

1

1

1

1

1

1- for the

0

0

0

0

0

0

0

0

0

1

0

0

0

0

areas

onsitc
administrator

~Statistics Based on 12_Months of Data
Qanu:uy IOM through December 2014)
Prepaid Collect
Debit
Collect
# Calli;
#Minutes
#Calls
#Calls
#l'vfumtes
#Minutes
843
8,244
7,166
78,431
13,528
141;963
193
1,875
1,154
12,57l
2,385
25,678
99
907
1,091
12,392
2,317
26,575
367
1,316
13,542
3,469
30,018
37
7
9
44
n/a
n/a
1

AYerage

Call type

Local
L1tralata/I11trastate
futerlata/fatrastate
Iuterlata/Interstate
International
Current 1-IAG

0

$750,000.00

EXHIBIT 8

From:
Sent:
To:
Subject:

Request for Proposals

Inmate Telephone System

The County, acting on behalf of the
woufd like-()_C:Qrl1e in and respond to the
. two (2) questions below. We are not loolclng for a presentation of your. company,~response to the questions
and then engage in a question/answer session with the RFP Evaluation Committee. Space is limited, so If more than one
representative comes( please limit it to just those that can actually respond and there will be a telephone available if
1

iiif

eeds to be contacted. Please advise bv close of business Thursday, January 29, 2015, if this will work far

9:00-9:30 A,M. - Respond to questions below
9:30-10:00 A.M. - Respond to questions from RFP Evaluation Committee
:I.) Since it Is highly likely that the FCC will be eliminating all Inmate phone commissions in the near future, in lieu of a
(MAG} Minimum Annual Guarantee, please discuss oltemotives Paytel would provide to suppfement the loss of
Jail phone revenues (I.e., signing bonus, ftnandal incentives}.
2) Please discuss any additional services/features you can provide the Jail at no additional costs.

1

EXHIBIT 9

Offer Summary
Securus' offer will provide the following benefits to the
Secure Call Platfornt (SCP)
•

•

Our internally developed SCP platform d.:-livers the latest in inn1ate calling and will
improve call quality, pro\.ide more effective investigative tools, reduce j,nmate
grievances, 'i mprove call uptime, drive greater flexibility, and ensure scalability for
future growth wid1 new technologies applied immediately through quarterly t1pgrades
provided at no cost to
AU service! in~tallation, ~in~e~!J..nce, onsite technici.an costs and training provided at
no cost to the
.. . ..·.\
,

\

\

··,

.

Aggressive Signing Bonus
•

-:

~

~

.,)

·~<.i...

~·._,;Annual
payment for an. Qn-site Administrator.
o- -

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j to{
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An upfront signing bonus will be $1,000,000.00. Securus has proposed this to
deliver a level of surety to the facility to address concerns over any upcom ing
regulatory changes.

0..

•:)

~

;) 'v_

•

Wjth th~se funds, the facility can designate an employee, or other indjvidual, to
administer the Jnn1ate Telephone System with the cost funded by Securus, With an
ernployce dedicated to this specific task,
will benefit
tremendously from expedited assistance, knowledge and system expertise in numerous
investigative opportunities. Securus would gladly keep your ctl~Tent Administrator in
place should the facility choose that option.

::. d ;/. I

-

~c:,,\e.~~c"_r. .~

Continuous Voice V-erificatian - Investigator Pro
• Investigator Pro is the industry's most advanced voice bi.ometri'c technology
developed for the Department of Defense and available on Securus' Secure Call
Platform. This feature allows you to identify what cails inmates participate in by
examining call to find their voice. This technology increases your control over your
inmate telephone system, increases your staffs efficiency, decreases your staffs costs,
and incl'cases prot~~ti~n of inmates' PINs.-\e..c.~~"c--"\ S?\':\ cli~ ;._U;~~& '.\ :"'-· \U..~·p«."t--.vi.,.s.'·,

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li

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_.;;---·1J ~elf0

~·\l.J.\~··V;h fH-·

Automated Information Services
•

AIS is the industry's first and only hosted interactive voice response (IVR) system that
will automatically provide inmate-specific and general facility information to detainees
aud oLttsidc callers over lt11: phone. AIS automates you JMS dat.i su family. friends and
inmates can have immr.diate telephone access to inmate data. On average, officers'
answel' % a c;ilt p<~r day for each inmate incarcerated which wastes valuable time and
money. By answ<"1illg approximately 80% of these calls. oftlcen, can focus on securillg
and managing inmates.

Rates of your cltoice
• Your existing rates 01· a fiat .23 per minute rate

Q1-. \.lU

\.H~'WJ.ll..t (L ~-';\.-\ tJCA.G.--YCv~CLU.,

~.~lit ~O"U.10.

l).11.~·~ \~ -~

I

) (

v...

d .J f ~ L~

-r-

(L.

1

Five Vear Contract Signing Bonus

$1,000,000.00

On·Site Administrator

Included

Conlinuous Voice
Verification - Investigator Pro

Included

Automated lnfonnation System

Included

Optional Products/Features
Jnmate Tablets

Negotiable

Threads

Negotiable

LBS

Negoti.able

-

.L.

If 'Lj" ~-\"-'\,_;\.('t..~J; .

Additional Capab;Jities for Your Consideration:

•

THREADS - TliHEADS is an analytical tool that examines billions ofrecords to provide
focused leads by detecting patterns, anomalies, linkages, and co1·relat1.o ns both inside and
outside of prison walls. Sernrus SCP serves more facilities and more inmates than any
other provider, and this, coupled with the data you already utilize for investigations such
llS telephone records or cell phone to.w er detail provides n J'lowerful tool to drive
information led policing and increase investigative efficiency.

•

Location Based Services - With more than 500,{) of all inmate telephone calls being
completed to cell phones, the ability to locate these cell phones have never been more
important With LBS, Securns has the ability to !(}Cate the proximity of calls m;;1de to cell
phones when they are answered and \vhen the calls are terminated. This technology
provides a great asset to the sr.curily of t h e - ; m d to your investigations as well
as overall response to community c111e1•gcncies.

Securus Inmate Tablet
As an option to your facility, Secm·us can provide our inmate tablet that will provide enhanced
opportunities for the
in communication, education, reentry, and religion,
while also creating an additional method for the facility to generate revenue through the
. introduction of entertainment based content Inmates will have the capability to have their own
tablet device which is ruggedized for the <.:orrections environment and "locked down" to prevent
access to Ltllauthorit.ed a1'eas. Our tablet is patent pending. an.d we are confident. it. is the most
secure tablet on the ma.rket which \V1ll provide facilities the abilit ·to expand services without
experrding additional manpower~ Our tablet will provide the
with nrnltiplo

charging solutions, one of which is patent pendjng and adaptable to almost any aci

1ty operation.

Our deployments are designed to adapt to your environment to deliver the benefits of a tablet
platform without creating operational challenges.

Benefits few htm~te~~
· Inmates will readily use a tab1et for the rnany benefits they deliver on a daily basis to enhan<.:e. their
opportunity to self-improve, prepare for release and stay out of trouble.
Other features include:
Entertainment
•

Music downloads

•

Games

........, SECURUS
~~"!.~~~~

..._,,

•f.> 2014 Secu'u~ Techrclcg•es, Inc. All r,,.;,t\ re~erved
0

Education
• Jncrease GED Acquisition Rates

•

Begirl Skilled Labor Certification

•

Parenting Classes

•

Religious Participation Opportunities

•

Law Library Access

•

Discovery Documents

fflr

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... t ~ ~ ~ - 'L....;.:; • lJ.

;::ac•i
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i

•

Reduced re.cidivisl'rl

•

Increase programs for' inmates

•

Rev.enue Opportunity

•

Automated Grievance filing

•

Commissary ordering

Securns is excited about the futu re of tablet deployrn.e nts and would welcome the opportunity to
discuss this further with the

~ SECURUS
..,E J. "C.:.X.ES

('J /OH Sec.;rus -echno!oeres. lnr All

nght~ r,;>served .

EXHIBIT 10

Gtobll l'd'Llnlc CorpotAllPn

Ccrpor&tl'llU.dquart•rs

Optr.atlons Ccntu

www.cll.ne!

l2V2l Sum.N um; Road
SuilP IOO
lle!lor.. \ 'A 20190

l.lobJle, Al. Jot-02

l07 s1.n~na~ !'.t1r~1
32n<lflocr

February 20, 2015

DearLet rrie lake this opportunity to thank you and the
staff for takine time. away from your busy
schedules to~llegrino and myself concernlnn our response to your issued Inmate Telephone
System RFP,~ We are in receipt of your email dated Friday February 13, 2015 contallllni;
additional questions and requirements in regards to the above mentioned RFP. For ease we have responped point
by point directly belo.w:

1.

Th~ Jail is

Interested in your company providing your total upfront finandal payment to the Jail for a 5 year

guaranteed contract plus 2 - one year renewal options.

GTL Response:

GTL Is pleased to offer the
an upfront financial paymenl of
$1,1001000 to the County atthc execution of this agreemnnt.

2. Vour financial proposal needs to include the following provided technology at no additional cost to the Jail:
10 fixed kiosks, and 110 tablets.

GTI., Response:

GTL Is pleased to offer the
Pod kiosks at no cos1 to the faclllty.

110 mobile tablets and 10 "flexu In-

3. Infrastructure costs {i.e. wiring & support tech) for the operation of all technology listed In #2 shall be borne
by the vendor.
GTL Response:

GTL understands that Infrastructure costs (i.e. wiring & support tech). for the operation
of all technology listed in item number 2, directly above, wlll be provided to the
at.no cost. To facilitate the on-going support of these cutting
edge tec;hnologies, GTL proposes Increasing the proposed technicians hours from part·
time (20 liours a week) to full· time {40 hours a week).

4. Any services offered at an additional cost shall be Itemized per annum.
GTL Respor1se;

GTi. has the ability to provide the following value added products, goods and services
through a variety of funding mechanisms. These Value Adds can be procured by calling
rate adjustments, rate surcharges, ancillary products Implemented or upfront money
adjustments. Cost for these Value Adds can and will vary depending upon estimated
call volume, number of units needed, number of users, products Implemented and

Global Tcl' llnk tor~oratton

C:ol"ilotat~ liendctuarur~

Op1r1tlo11s Cl:QIU

m~iv.i;li.n~I

)1021 Suns< I Hills Rood
!ufteJOO

32ndfloor

~~lion,

107 SL Fr>n<I• Slrt!ol

VA 20390

Uobill!,Al3~1i02

other dfstlnct and varying datJ points. Gil Is willing to negotiate In good faith to
provide anv of the below Value Ad~servlces whlle meeting the
business and financial needs of t h e _ _ _ .

GTL Voice IQ - Continuous Voice Biometrics 1.
,,,.. GTL Data IQ™ Advanced Investigative Data A.nalysis

~~~~~~~~~~----1

GTL Data IQrn Complete 3rd Party Integration Data Analysis

Integrated Keyword Search
"'

Celtebrite Mobile Forensic Device (UFED)

"'

Cellsense~ Cell Phone Detection.·

.r

I GTL Called Party IQrn Inmate to Inmate Call Detection
I.; 6

"'

GTL Location IQ1,,, Location Based Services

"
./

GTL Phone IQ'm. Phone Type Identification
Auto-Attendant/Facility Service Setretary IVR

"'

Video Visitation

./ · Vi~itatlon Sche(iuling Management
--·-·-· - -- - - - - - - -- ---- ---"
In dosing, I wish tQ reiterate GT L's enthusiasm at the opportunity to earn your business. Please feel free to contact
me directl11 sf}ould you have any questions. I can be reached directly at (804)·304-9653 or via·email at
ifoger~@gll.net. We look f or.vard to the opportunity of partnering with \'OU and
o
make the fad lily a show case for emerging technology. Once again thank you for your time. I look forward to
speaking within you in the near future .
Sincerely,

JC Rogers
Account E,xecutive
jrogers@gtl.net

EXHIBIT 11

From:

Sent:

liliiliiiil3, 2015 7:05. AM

To:
Subject:

-

Inmate Telephone Provider Questions

nrunte Telephone System

RE:

Thnrsclny, Februnry 12, 2015 Meeting Follow-up Questions

Listed below arc questionsfrcquiremcnts tbnt the Jnil would like you1· respousc to; ynur response must lie received
l>y me no Inter tlum NOON, Wcdncsdny, Fcbrunry 181h. Tlu111k you.
1. The Jail is interested In your company._providing your total upfront financial payment to the Jail for a 5 year
guaranteed contract plus 2 - one year renewal options.
2. Your financial proposal needs to Include the following provided technology at no additional cost to the Jail: 10

fixed kiosks, and 110 tablets.
3. Infrastructure costs {I.e. wiring & support tech) for the operation of all technology listed in 112. shall be borne by
the vendor.

4. Any services offered at an additional cost shall be itemized per annum.

EXHIBIT 12

Transmittal Letter
Fel>ruary_27, 2015

RE: Inmate Telepbone Service fo
D e a r - anrl Members of the Evaluation Committee:
On behalf of Securus Technologies. please allow me to thank you for our recent discussions

regarding the above~mentioned RFP. During thjs P,rocess we gaineq valuable knowledge ::is to the
needs and r equirements of your Jail. Secw'Us is confident in our ability to meet and exceed the
requirements of the Jail and work as a strong partner with your facility and staff.
The below clarifications Will address some of the specific requests made by the Evaluation
Committee. Please note that any previous offers made al'e still valid. As part of our propo:;al:
1) Securus will absorb all costs as it relates to any integrations, upfront and ongoing capital
costs, maintenance, seryice, ueLworkiug, and repairs pertaining to the Inmate Telephone
Piatfonn and ::issociated feahll'es.
2) Secums will provide and train n full-time site administrator with an annual salary of
$50,000 per year to assist the Jail with the Securus technology provided. The Jail will have
auL110rity in choosing the site administrator.

3) Securus will provide all capital costs, maintenance, service, networking, wiring and repairs
ofits introduced Tablet technology for 110 tablets at no cost to the fadlity, its i1imates!
and/or end users. Tablets are typically provided at a rate of $35 per tablet, per month. This
equates to a value of $46,200 annually to the jail. This is :m addition to the initial harchvare
costs and ongoing network costs which will be covered by Secm'Us.
4) Securos will provide all capital costs, maintenance, service, networking, wiring and repairs
of our Video Visitation technology terminals loaded with our ConnectUs software for three
(3J applications at no cost to the facility. Law Library- will be an available application. The
typical cost for this feature for seven years, including hardware, bandwidth, maintenance,
training and applications is aEproximately $75,550.00.
5) Securus will pay $1.175,000 (One Million, One Hundred and Seventy-Five Thous::md
Dollars) within 30 days of a fully-executed Contract for 5 years with a 2-year renewal
period. Securus will absolve the Jail of mw repayu~ent penalties as it relates to regulato1y
changes l FCC). However, Securus reserves the right to receive its prorated portion of the
signing bonus should the term of this contract bP. prematurely canceled or not extended the
full term of seven (7) years. The actual tenn of the Agreement will not begin until the
cutover to Seem-us service.

1

6) Securus will provide all additional technologies as il1clicated. These include Automated
Information Systems (AIS), Continuous Voice Identification Investigator Pro (CVI), Location
Based Services (LBSJ am! its investigative THREADS technology at no cost to the Jail. These
proprietary services are typically offered through an end user fee or commission deduction
which would equate to roughly ten percent of total revenues.
I hope this addresses all concerns requested by the Committee. Should any fmther r.farification be
requested, please do not hesitate to contact me. We respectfollyrequest the privilege of serving
<Uld look fo1ward to beginniag a long term, mutually beneficial relationship
with your staff and jail

Sincerely,

Robert E. Pickens, President
Securus TechnologiP.s, Inc.
14651 N lJalJas Parkway. Suite 600
Dallas, Texas 75254

972-277-0300
bpickens@securustech.net

2

EXHIBIT 13

o!ab•I 1c-\'Un~ Corp ~r~llon
www.Btl.nc:t

C<HporBle Heudquarlor$
12021 SUllHI lli!ls ~o3d
suiic 1011

lleston, w, ~190

Opnatlofl~ center
lll7 SL F;ancis SlrGvl

.J2n d Hon r
140bll~, Al 36'~~

February 27, 201S

DearLet me take this opportunity to t hank yo11 and th.:
staff for taking time away from
your busy schedules to meet with the GTL te am concerning our response to \'our Issued Inmate
Telephone RFP. I am writing you to confirm QU r offer our offer based upon our discussions. This offer is
s\m1marized directly below:

Financial Offer - Based on the facifity entering into a seven (7) year ogreement. GTL offers the facili1y a
S1 .500.000 signing bonus paid up front wilh zero commissions for the duralion of the contract. This upfront
payment wili be paid within 5 days of lhe·contracl being fully execuled This offer contains the following
componenls:
·:>

o
o
o
o

o
o
o
o

o

14 GTL HEX In-Pod Kiosks at 2ERO cost
150 Inmate Tablets at ZERO cost
100% of all wiring infrastructure lo support the Flex and wireless tablets at ZERO cost
One additional pair of d<iril fiber for use by the
. t ZERO cost
A full-time site technician, 40 hours per week, fur the
(this
person will be approved by the
Voice Bit:> metrics, both initial and contjnu0 us at ZERO cost
GTL's f eature rich Data IQ Intelligence Software, GTL data only at ZERO cost
NeKldia Key word Search at ZERO cost
A poslalized rate of 23 cent per minute on all instate traffic
120 minute time duration on all tablet calls, and 15 minµt¢s on all other inmate phones

lo closing, I wish to reiterate GTL's enthusiasm <1t the opportunity to earn yo~r business. Please feel free:
to contact 111.e directly .s hould you have any questions at (804)·304 -9653 or. via eniilil at jrogers@gtl.net.
We look forward lo t he opportunity l o provide you a11d vour facility with our inmate t elephone services.
Once again lhank you for your time

Sincerely,

JC Rogers
Account Executive