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OR DOC Rates Sept 2019

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9/3/2019

Department of Corrections : Telmate : Sending Money : State of Oregon

(http://www.oregon.gov)

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Sending Money
Information for putting money on an inmate's books
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 Sending Money (/doc/sending-money/Pages/home.aspx)  Telmate

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Telmate
Using Telmate to Send Money
With Telmate (https://www.gettingout.com/), you can place money on a phone account or commissary (trust) account.
There are a few ways to deposit money through Telmate:
Telmate kiosk: Use a kiosk to deposit money using cash, credit or debit card (Visa or MasterCard only). Kiosks can be found at every Oregon
Department of Corrections facility, as well as the Dome building in Salem. Call Telmate at (866) 516-0115 or visit the Telmate website
(https://www.gettingout.com/) to find kiosk locations in your area.
Telmate website or app: Visit the Telmate website (https://www.gettingout.com/) or download the app to deposit using a credit or debit card (Visa,
MasterCard, American Express, and Discover are accepted here).
Over the phone: Call Telmate customer service at (866) 516-0115. A Telmate agent will assist you with your deposit.
Inmate commissary transfer: An inmate can transfer money from their commissary account to their phone account. However, once money has
been placed on a phone account, it cannot be transferred to a commissary account.
Friends and family can also set up their own account through Telmate to pay for inmate phone calls. Inmates cannot access the funds in a Friends &
Family Account.
https://www.oregon.gov/doc/sending-money/Pages/telmate.aspx

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Department of Corrections : Telmate : Sending Money : State of Oregon

(http://www.oregon.gov)

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Telmate Pricing and Fees*
Prepaid calls within Oregon
Collect calls within Oregon
Prepaid calls between two states
Collect calls between two states
International calls
Voice messages
Quick Connect
Automated prepaid deposits
Live person-assisted prepaid deposits

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$0.16 per minute
$0.16 per minute
$0.16 per minute
$0.16 per minute
$0.50 per minute
$1.25 per message
$3.00 fee plus applicable per minute rate
$3.00
$5.95

*The above rates and fees do not include taxes and third party transaction costs, all of which are passed through to the end user without markup.
Learn more about pricing and fees, plus different ways to call and pay on the Telmate website (https://www.gettingout.com/).

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Department of Corrections : Telmate : Sending Money : State of Oregon

Resources
Community Corrections Partners (/doc/community-corrections-partners/Pages/home.aspx)
Treatment Provider Search (https://docpub.state.or.us/Treatment/)

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Address
Oregon Department of Corrections
2575 Center St NE
Salem, OR 97301

Contact
Phone: (503) 945-9090
Fax: (503) 373-1173
Email Oregon DOC (mailto:DOC.Info@doc.state.or.us)

About Oregon
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State Directories (https://phonebook.dasapp.oregon.gov)
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Department of Corrections : Telmate : Sending Money : State of Oregon

(http://www.oregon.gov)
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